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CHAPTER 2 – DEPENDENCY ON EXPERTS AND LEADERS
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CHAPTER 2 – DEPENDENCY ON EXPERTS AND LEADERS
by Diana Renner, Steven D’Souza
20/20: 20 Great Lists by 20 Outstanding Business Thinkers
Cover Page
Halftitle
Title
Copyright
Dedication
FOREWORD
INTRODUCTION
PART I – THE DANGERS OF KNOW LEDGE
CHAPTER 1 – THE DANGERS OF KNOWLEDGE
1. KNOWLEDGE IS POWERFUL
2. THE ALLURE OF THE KNOWN
3. OVERCONFIDENCE BLINKERS
4. THE LIMITS OF SPECIALIZATION
5. WILFUL BLINDNESS
6. THE PRETENCE OF KNOWLEDGE
CHAPTER 2 – DEPENDENCY ON EXPERTS AND LEADERS
1. THE LEADER WHO KNEW TOO MUCH
2. THE PROBLEM WITH “CERTAIN” LEADERS
3. THE WEIGHT OF EXPECTATIONS
4. PRETENDING TO KNOW
5. BLIND OBEDIENCE TO AUTHORITY
CHAPTER 3 – GROWTH OF THE UNKNOWN
1. MORE COMPLEX, MORE AMBIGUOUS
2. KNOWLEDGE KEEPS CHANGING
3. COMPLICATED – COMPLEX – CHAOTIC
4. MISHANDLING COMPLEXITY
PART II – THE EDGE
CHAPTER 4 – FINISTERE
1. ARRIVING AT FINISTERRE
2. AVOIDING THE UNKNOWN
3. FEAR OF INCOMPETENCE
4. REACTIONS AT THE EDGE
5. THE CALL TO CROSS THE EDGE
CHAPTER 5 – DARKNESS ILLUMINATES
1. A REFRAMING OF NOT KNOWING
2. WHAT CAN WE LEARN FROM THE INHABITANTS OF THE UNKNOWN?
3. THE ARTIST – THE SPACE BETWEEN ANGELS AND DEMONS
4. THE EXPLORER – ONE MOUNTAIN AT A TIME
5. THE PSYCHOTHERAPIST – THE WAY OF UNKNOWING
6. THE SCIENTIST – FREDOM TO DEVIATE
7. THE ENTREPRENEUR – DISCOVERING WHAT’S NEXT
PART III – “NEGATIVE” CAPABILITIES
CHAPTER 6 – EMPTY YOUR CUP
1. BEGINNER’S MIND
2. FROM CONTROL TO TRUST
3. HOLD ON TO PURPOSE AND VALUES
4. LET GO
5. SAY “I DON’T KNOW”
6. ENTERTAIN DOUBT
7. WORK WITH RESISTANCE
8. EMBODIED NOT KNOWING
9. PREPARE THE GROUND
CHAPTER 7 – CLOSE YOUR EYES TO SEE
1. CLOSE YOUR EYES TO SEE
2. OBSERVE
3. CREATE SPACE FOR SILENCE
4. LISTEN
5. CHALLENGE ASSUMPTIONS
6. CHALLENGE AUTHORITY AND EXPERTISE
7. QUESTION
CHAPTER 8 – LEAP IN THE DARK
1. IMPROVISE
2. GENERATE MULTIPLE HYPOTHESES
3. BRING DIVERSE VOICES TOGETHER
4. TAKE MEANINGFUL RISK
5. EXPLORE
6. EXPERIMENT
7. EMBRACE MISTAKES
8. FAIL FASTER
9. WHY NOT ?
10. TAKE RESPONSIBILITY
CHAPTER 9 – DELIGHT IN THE UNKNOWN
1. FOOLISHNESS AND PLAY
2. HUMOUR
3. CURIOSITY AND CREATIVITY
4. BOLDNESS AND VULNERABILITY
5. COMPASSION AND EMPATHY
6. SOLIDARITY
7. FLUIDITY
8. ANTIFRAGILITY
FINAL WORDS
APPENDIX – THE PATH IS MADE BY WALKING
1. LIVE THE QUESTIONS
2. EXPERIMENT
ACKNOWLEDGEMENTS
ABOUT THE AUTHORS
REFERENCES
BEYOND
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6. THE PRETENCE OF KNOWLEDGE
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1. THE LEADER WHO KNEW TOO MUCH
DEPENDENC Y ON EXPERTS
AND LEADERS
CHAPTER 2
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