CONTENTS

List of figures and tables

Author

Foreword

Acknowledgements

Abbreviations

Glossary

Preface

1. INTRODUCTION: THE NEED FOR BUSINESS ANALYSIS

Defining business analysis

The importance of the holistic view and of taking a holistic approach

The business case for business analysis

Business analysis and SFIA

Summary

2. THE BREADTH AND DEPTH OF THE BA ROLE

Business analysis and the business change lifecycle

The T-shaped business analyst

Approaches to delivery of change

Subject matter expertise

Summary

3. ROLES AND RESPONSIBILITIES

Stakeholder identification, engagement and management

Planning and estimating the business analysis work

Elicitation

Strategic analysis, problem finding and contributing to the business case

Requirements analysis, documentation and validation

Requirements management

Solution evaluation and benefits realisation

Leadership

Staying current

Understanding other disciplines

It’s the role, not the title!

Beyond projects: The many flavours of business analysis

Is business analysis for me?

Summary

4. FRAMEWORKS, TOOLS AND TECHNIQUES

Frameworks: Avoiding painting by numbers

Commonly used tools and techniques

Summary

5. CAREER ROADMAP

Becoming a BA

Progression through the BA career

BA certification

Continuing professional development and community contribution

What next? Progression beyond the BA role

Summary: BA career trajectory diagram

6. NAILING THE INTERVIEW

Preparing a CV or résumé

Searching the market and securing an interview

Preparing for the interview

The day itself

Following up

Summary

7. CAREER CASE STUDIES

Case study 1: From biochemistry to a portfolio career

Case study 2: Entrepreneurial business analysis

Case study 3: From business role to business analyst to managing director

Case study 4: From business role to agile business analysis

Case study 5: From astrophysics to BA leader

Case study 6: From blue lights to business analysis

REFERENCES

Index

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