Notes

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  2. Kahneman, D., and A. Tversky. 1979. “Prospect Theory: An Analysis of Decision under Risk.” Econometrica 47, no. 2, pp. 263–91.

  3. Simon, H.A. 1990. “Invariants of Human Behavior.” Annual Review of Psychology 41, pp. 1–19.

  4. Slovic, P., T. Garling, E. Peters, and D. Västfjäll. 2006. “Affect and Decision-making: A ‘Hot’ Topic.” Journal of Behavioral Decision-making 19, pp. 79–85.

  5. Martin, R., and K. Christensen. 2013. Rotman on Design: The Best on Design Thinking from Rotman Magazine. Toronto, Canada: University of Toronto Press, p. 16.

  6. Hinkle, C.L., and A.A. Kuehn. 1966. “Heuristic Models: Mapping the Maze for Management.” California Management Review 10, no. 1, pp. 59–68.

  7. Coleman, L. 2006. Why Managers and Companies Take Risks. New York, NY: Physica-Verlag Heidelberg, pp. 149–79.

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10. Kahneman, D., and A. Tversky. 1979. “Prospect Theory: An Analysis of Decision under Risk.” Econometrica 47, pp. 263–91.

11. Gigerenzer, G. 2007. Gut Feelings: The Intelligence of the Unconscious. New York, NY: Penguin Group.

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42. For student loan default, see http://en.wikipedia.org/wiki/Student_loan_default_in_the_United_States

43. LNS Research. 2012. Cost of Quality as a Holistic Business Metric, http://www.lnsresearch.com/docs/default-document-library/cost-of-quality-as-a-holistic-business-metric.pdf?sfvrsn=4. Accessed Jan. 21, 2015.

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45. For a brief presentation on the root cause of human errors, see http://www.bakersfieldasse.com/media/1B%20-%20Human%20Error%20There%20Is%20NO%20Root%20Cause%20-%20Richard%20Pollock.pdf

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48. For disaster recovery plans, see http://en.wikipedia.org/wiki/Disaster_recovery_plan.

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56. Brown, M., and C. Hayes. 1998. “Management by Delegation.” Black Enterprise 28, no. 7, p. 76.

57. Longenecker, C.O. 1991. “The Delegation Dilemma.” Supervision 52, no. 2, p. 3. Academic OneFile.

58. Knippen, J., and T.B. Green. 1990. “Delegation.” Supervision 51, no. 3, p. 7.

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71. Freedom. http://macfreedom.com/

72. Isolator. http://willmore.eu/software/isolator/

73. LeechBlock. http://leechblock.en.softonic.com/

74. Xybernic. http://www.xybernic.com/

75. Stefan vd Browser Extensions. http://www.stefanvd.net/

76. Ulysses (for Mac). http://www.the-soulmen.com/ulysses/

77. Literature & Latte—Scrivener. https://www.literatureandlatte.com/

78. Hog Bay Software. http://www.hogbaysoftware.com/products/writeroom

79. JJAFULLER.COM. http://jjafuller.com/dark-room/

80. SourceForge. http://sourceforge.net/projects/whitespace/

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89. Industry Canada, Key Small Business Statistics, January 2009, http://www.ic.gc.ca/eic/site/061.nsf/eng/h_02689.html, (accessed January 21, 2015).

90. Source: Statistics Canada, Small and Medium-Sized Enterprises Data Warehouse, July 2008.

91. Dun & Bradstreet. www.dnb.com

92. Risk Management Association. www.rmahq.org

93. Financial Research Associates. www.finresearch.com

94. Equifax. www.equifax.ca and www.equifax.com.

95. Sources for the tables: Industry Canada: http://strategis.ic.gc.ca/epic/internet/inbsf-osb.nsf/en/h_br01011e.html; American Bankruptcy Institute: http://www.abiworld.org/AM/AMTemplate.cfm?Section=Home&TEMPLATE=/CM/ContentDisplay.cfm&CONTENTID=60229, (accessed January 21, 2015).

96. U.S. Small Business Administration (SBA). http://www.sba.gov/.

97. U.S. Small Business Administration (SBA). http://www.sba.gov/localresources/district/fl/south/FL_MI_TRAININGARCHIVE.html, (accessed January 21, 2015).

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