CHAPTER 2
Sustainability Principles, Theories, Research and Education

1. EXECUTIVE SUMMARY

Companies today face the challenges of adopting proper sustainability strategies and practices to effectively respond to social, ethical, environmental and governance issues while creating sustainable financial performance and value for their shareholders. The goal of firm value maximization under business sustainability can be achieved when the interests of all stakeholders are considered. The main focus is on long-term shareholder value creation while considering trade-offs among other apparently competing and often conflicting interests of all stakeholders including society, creditors, employees, suppliers, customers and the environment. The relative importance of the five dimensions—economic, governance, social, ethical and environmental (EGSEE)—of sustainability performance with respect to each other and their contribution to overall firm value creation is affected by whether these sustainability performance dimensions are viewed as competing with, conflicting with or complementing each other and what sustainability theory or theories are applied to define tensions among EGSEE sustainability performance dimensions. This chapter examines several principles, theories and standards relevant to all five EGSEE dimensions of sustainability performance in explaining the tensions between them as well as the associated risk. This chapter also presents sustainability research and education.

2. INTRODUCTION

Business sustainability has been debated in the literature and has changed business organizations' strategies and practices in focusing on long-term and multi-dimensional sustainability performance. Corporations' primary goals have refocused from maximizing profit to increasing shareholder wealth. Now, in light of the moves toward business sustainability worldwide, those goals are shifting toward creating shared value for all stakeholders including shareholders. Companies today face the challenges of adopting proper business models and sustainable supply chain management strategies and practices to effectively respond to social, ethical, environmental and governance issues while creating sustainable financial performance and value for their shareholders. Scholars also attempt to adopt appropriate sustainability theories to explain the relationship between financial economic sustainability performance and non-financial governance, social, ethical and environmental sustainability performance.

This chapter addresses the agency/shareholder, stakeholder, legitimacy, signaling, institutional and stewardship theories and applies various quality control, environmental, social and governance standards to explain the integrated and interrelated dimensions of sustainability performance and their relevance to shared value creation.1 These theories and standards suggest that companies should focus on the key measures of sustainable performance such as operational efficiency, supply chain management, customer satisfaction, talent management and innovation. These measures are derived from the internal factors of strategy, risk profile, strengths and weaknesses and corporate culture as well as the external factors of reputation, technology, competition, globalization and utilization of natural resources. Companies should use a principles-based approach in integrating financial and non-financial sustainability information into their business model, from purchasing and inbound logistics, production design and manufacturing process, to distribution and outbound logistics.

3. INSTITUTIONAL BACKGROUND

Conceptually, there are two distinct views on why a firm should focus on both financial economic sustainability performance (ESP) and non-financial governance, social, ethical and environmental (GSEE) sustainability performance. Practically, the ethics component can be integrated into other financial and non-financial dimensions of sustainability performance. One view is that a firm exists solely to maximize profits and create value for its shareholders within the realm of law and morality. In this context, a firm's objective is to improve ESP sustainability performance and to engage in GSEE sustainability initiatives merely to benefit its public image, prevent government intervention and/or gain government favor, improve its corporate governance effectiveness, obtain industry leadership, improve reputation with customers and society or improve market share. Under this view, any investment in non-financial GSEE is considered an expense that reduces a firm's bottom line and thus negatively affects shareholder wealth.

Another view is that a firm is the property of its owners and not stakeholders. As such, the owners have the right to decide how their property will be handled; as either for profit (ESP-focused), for social good (GSEE-focused) or for both, if desired. In this context, any engagement in non-financial GSEE sustainability performance is intended to improve the bottom line earnings based on the perception that a firm with more effective corporate governance measures, that conducts its business ethically and that takes corporate social responsibility (CSR) and environmental initiatives, is better off financially in the long term. Under this view, any expenditures pertaining to non-financial GSEE are considered as an investment that can provide potential returns on investment and ultimately increase long-term financial earnings.

In recent years, however, there has been a move toward a middle ground view of “doing well by doing good” by focusing on both financial ESP and non-financial GSEE sustainability performance. This view is gaining momentum worldwide and is promoted throughout this book. Investors now seek investments that are aligned with their social values (value alignment), for example, by owning stocks only in companies whose activities are consistent with the investor's moral and/or social values. Other investors may want to invest in portfolio companies that can create more social value (social value creation). Recently there is a trend toward impact investing, which started in North America and Europe. Impact investing is defined as accepting a lower return on investment in companies that “do well and do good” by focusing on GSEE performance.2 This trend is currently being advocated in Hong Kong and Asia. Many private wealth arms of global banks such as Bank of America's Private Wealth Management and BNP are developing products focusing on impact investors. With impact investing, securing the financial return is not the sole objective of investors, as they consider social and environmental impacts as well.3 Thus, impact investing is defined as an investment with financial return as well as non-financial impacts on society and environment.

Theoretically, management engagement in GSEE activities, performance and disclosure can be viewed as value increasing or value decreasing by investors. On the one hand, companies that effectively manage their business sustainability, improve GSEE performance, enhance their reputation, fulfill their social responsibility and promote a corporate culture of integrity and competency can be financially sustainable in the long term. On the other hand, companies can only survive and generate sustainable performance when they generate profits and cash which in turn are used to invest in social and environmental initiatives. An intensive and yet inconclusive debate has taken place about whether GSEE programs constitute a legitimate activity for corporations to engage in.4 The costs of these programs are immediate and tangible but the related benefits may not be realized in the short to medium term and outcomes are often not easily quantifiable (e.g. CSR initiatives). Sustainability disclosures on GSEE are typically considered as externalities beyond the disclosures of ESP and can be viewed positively or negatively by investors and other market participants. Examples of positive externalities are diversity and independence of the board of directors, majority voting by shareholders, executive compensation that is linked to performance, pay for performance, environmental initiatives regarding climate change and greenhouse gas emissions, high-quality and safe products, customer satisfaction, ethical workplaces, job creation and fair employment. Examples of negative externalities are chief executive officer (CEO) duality where the position of the CEO and the chair of the board of directors is the same, excessive risk-taking by executives, natural resource depletion, pollution, aggressive management and human rights abuses. These positive (negative) externalities have been documented to have favorable (unfavorable) effects on the firm's cost of capital and thus its market value.5 Sustainability theories discussed in the next section are intended to explain the possible tension among the five EGSEE dimensions of sustainability performance, in particular the tension between financial ESP and non-financial GSEE dimensions.

4. SUSTAINABILITY PRINCIPLES

As business sustainability is gaining increasing attention and recognition as a strategic imperative and being integrated into corporate culture and business environment, its principles are being defined by several professional organizations. The five principles of sustainability, developed based on the definition of sustainability as “a dynamic equilibrium in the process of interaction between a population and the caring capacity of its environment…,” provide guidelines for public companies to effectively manage the social, environmental and financial aspects of their business.6 The five sustainability principles as defined by the Brundtland Commission are the material, economic, life, social and spiritual domains.7

  1. The Material Domain: This principle suggests continuous flow of resources through and within the economy as permitted by physical laws and provides justifications for regulating the flow of materials and energy. Policy and operational implications of this principle are concerned with the promotion of highest resource productivity, recycling of non-regenerative resources and regenerating energy resources that underlie existence.
  2. The Economic Domain: This principle posits that there exist economic and accounting guiding frameworks for managing wealth and aligning economic performance with the planet's ecological processes. Policy and operational implications of this principle are concerned with the effective management of all capitals, including natural, financial, manufacturing, human and social, with a focus on the wellbeing of all stakeholders. It also relies on market mechanisms and smart regulation for the proper allocation of resources and capital assets.
  3. The Domain of Life: This principle promotes diversity of all forms of life as the basis for appropriate behavior in the biosphere. Policy and operational implications of this principle are concerned with accountability and stewardship, responsibility for the planet and conservative use of scarce resources.
  4. The Social Domain: This principle suggests the basis for providing the maximum degree of freedom and self-realization for all humans and their social interactions. Policy and operational implications of this principle are concerned with the promotion of tolerance as a foundation for social interactions, good citizenship, democratic governance, equitable and fair access to resources, sustainability literacy and sustainability enhancing concepts.
  5. The Spiritual Domain: This principle advocates the recognition of the necessary attitudinal orientation as a need for a universal code of ethics. Policy and operational implications of this principle are concerned with the understanding of humanity's unique function in the universe, the creation of synergy in human endeavors and linking the inner transformation of individuals to transformation in society.

The United Nations Global Compact has established 10 sustainability principles and more than 8,000 companies worldwide have adopted and integrated these principles into their strategic planning, decisions and operations.8 These 10 sustainability principles are classified into four general categories of human rights, labor, environment and anti-corruption as summarized in Exhibit 2.1, and are relevant to all five EGSEE dimensions of sustainability performance. The ultimate success of business organizations should be measured in terms of their ability and willingness to achieve all five EGSEE dimensions of sustainability performance by adopting these principles of sustainability. These sustainability principles should assist business organizations to:

EXHIBIT 2.1 United Nations Global Compact Ten Principles of Sustainability Performance9

Principle Description Categories Sustainability Performance
1 The protection of international human rights should be respected and supported. Human Rights Social
2 Businesses shall not take part in the abuse of human rights.
3 Freedom of association and the right to collective bargaining should be supported.  
Labor
4 Forced and compulsory labor should be eliminated.
5 Child labor should be effectively eradicated.
6 Discrimination in employment and occupation should be abolished.
7 Businesses should take safety measures against environmental challenges. Environment Environmental
8 Greater environmental responsibility should be promoted.
9 The advance and distribution of environmentally friendly technology should be encouraged by business.
10 Businesses should combat extortion, bribery and all forms of corruption. Anti-Corruption Ethical
  • Focus on creating sustainable performance that benefits humans, society and the environment.
  • Adopt sustainability as an integrated component of their mission and recognize that sustainability integrates social, economic, governance, ethical, environmental and cultural interactions.
  • Encourage the discussion of sustainability concepts throughout the company.
  • Commit to ongoing assessments of the company's progress toward sustainability.
  • Commit to the development and implementation of policies and operating procedures that promote the fulfillment of these principles.

These principles collectively suggest that sustainability enables businesses to meet the needs of the current generation without compromising the needs of future generations. A combination of these sustainability principles should be used as the foundation and guidelines for business organizations in transforming business sustainability from a greenwashing exercise into a strategic imperative of integrating business environment and corporate culture. Specifically, these principles should be viewed as foundations for the development of the sustainability theories explained in the following section.

5. SUSTAINABILITY THEORIES

The concept of sustainability performance suggests that a firm must extend its focus beyond maximizing short-term shareholder profit by considering the impact of its operations on all stakeholders including the community, society and the environment.10 Several theories including shareholder/agency, stakeholder, legitimacy, signaling/disclosure, institutional and stewardship help to explain the interrelated EGSEE dimensions of sustainability performance and their integrated link to business models and corporate culture in creating shared value for all stakeholders.11 This section presents these theories and their implications for business sustainability practice, education, research and standards.

5.1 Shareholder/Agency Theory

Shareholder/agency theory defines the relationship between shareowners (principal) and management (agent) and addresses the potential conflicts of interest between management and shareholders. There may be conflicts of interest between owners (shareholders) and agents (management) in a corporate setting when agents are charged with the responsibility of managing the business affairs in the best interest of owners. Shareholder/agency theory addresses how corporations are managed and suggests that the interests of owners and agents are often not aligned. Shareholder/agency theory explains the economic function and valuation implications of sustainability performance in maximizing positive externalities and minimizing negative externalities of sustainability activities that are intended to create shareholder value. This theory suggests that management maximizes the interests of shareholders by engaging in positive net present value (NPV) projects that create shareholder value. This shareholder wealth maximization theory specifies that shareholders are the owners of the firm and that management has a fiduciary duty to act in the best interest of owners to maximize their wealth.12

Shareholder/agency theory focuses on risk sharing and the agency problems between principal (owner) and agent (management). In the presence of information asymmetry where the agent (management) acts on behalf of the principal (shareholders) and knows more about their actions and/or intentions than the principal, the agent has incentives not to act in the best interest of owners and/or to withhold important information from them. With proper monitoring, the principal incurs agency costs of monitoring, bonding and residual claims to align their interests with those of the agent.13 Agency theory (viewing management as accountable only to shareholders for creating shareholder value and where their interests may diverge from those of the shareholders) has traditionally been the dominant theory of corporate finance, management and governance research. While agency theory has been useful to explain the principal–agent relationship and interest divergence for individualistic utility maximization and motivation, this theory may not adequately address the emerging complex organizational structure that is oriented toward business sustainability in protecting the interests of all stakeholders.

The implications of shareholder/agency theory for sustainability performance is that management incentives and activities may be focused around meeting short-term earnings targets and away from achieving sustainable and long-term performance for all stakeholders including shareholders. Under this theory, non-financial GSEE sustainability activities, particularly CSR expenditures, are typically viewed as the allocation of firm resources in pursuit of activities that are not in the best financial interests of shareholders even though they may create value for other stakeholders. Firms thus focus only on creating shareholder value and leave decisions about social responsibility to individual investors. Shareholder/agency theory suggests that there is an information asymmetry among stakeholders as only the senior management typically know the true representation of financial and non-financial reports. Thus, to mitigate the perceived information asymmetry, management may choose to voluntarily disclose non-financial GSEE performance information. Agency theory postulates that GSEE activities can create shareholder value when they increase future cash flows by increasing revenue (better customer satisfaction), reducing costs (reducing waste, better quality and cost-effective products and services, retaining talented and loyal employees) and reducing risks (complying with regulations, avoiding taxes and fines).

5.2 Stakeholder Theory

Stakeholder theory and the “enlightened value maximization” concept recognize the maximization of sustainable performance and the long-term value of the firm as the criterion for balancing the interests of all stakeholders.14 In the context of shareholder wealth maximization and stakeholder welfare maximization, GSEE sustainability efforts may create both synergies and conflicts. The stakeholder theory suggests that sustainability activities and performance enhancement of the long-term value of the firm fulfill the firm's social responsibilities, meet their environmental obligations and improve their reputation.15 However, these sustainability efforts may require considerable resource allocation that can conflict with the shareholder wealth maximization objectives and thus management may not invest in sustainability initiatives (social and environmental) that result in long-term financial sustainability.

Under the stakeholder theory, all stakeholders have a reciprocal relation with a company. The stakeholder theory is applicable to business sustainability in the sense that synergy and integration among all elements of the supply chain and financial processes are essential in achieving overall sustainable performance objectives. Stakeholders not only value the firm's sustainability performance but also become aware of such activities and take action in holding the firm responsible. The application of the stakeholder theory to business sustainability suggests that a company should be viewed as a nexus of all constituencies in creating shared value for all stakeholders. This theory suggests the integration of all business activities including the supply chain; inbound and outbound logistics, processes and operations; finished products; customer interface; distribution channels; services; and financial reporting processes to achieve sustainability performance in all five EGSEE dimensions. According to this theory, sustainability performance dimensions (ESP and GSEE) are viewed by stakeholders as value-added activities that create shared value for all stakeholders.

Stakeholder theory has been and will continue to be the prevailing theory of corporate sustainability since 1984 when Freeman published his book, Strategic Management: A Stakeholder Approach.16 Mitchell, Agle and Wood (1997)17 discuss a normative theory of stakeholder identification in explaining why management may consider certain groups (e.g., owners, non-owners) as the firm's stakeholders and a descriptive theory of stakeholder salience in describing the conditions under which management may recognize certain groups as stakeholders. One of the most prevailing and broad definitions of a stakeholder is provided by Freeman (1984: 46) as “any group or individual who can affect or is affected by the achievement of the organization's objectives.” In the context of business sustainability, stakeholders can be classified as internal stakeholders who have direct interest (stake) and bear risks associated with business activities and external stakeholders. Stakeholders are those who have vested interests in a firm through their investments in the form of financial capital (shareholders), human capital (employees), physical capital (customers and suppliers), social capital (society), environmental capital (environment) and regulatory capital (government). Stakeholders have reciprocal relations and interactions with a firm in the sense that they contribute to the firm value creation (stake) and their wellbeing is also affected by the firm's activities (risk). The legitimacy and institutional theories discussed below are closely related to the stakeholder theory in the sense that only those with legitimacy claims and institutional identification can be considered as stakeholders. Stakeholders are those who have property/legal claims (shareholders), contractual agreements (creditors, employees, management, suppliers), moral responsibilities (society, customers) and presumed/legal claims (the environment, government, competitors).

5.3 Legitimacy Theory

Legitimacy theory is built on a socio-political view and suggests that firms are facing social and political pressure to preserve their legitimacy by fulfilling their social contract. This theory justifies the importance of the social and environmental dimensions of sustainability performance. Firms engage in voluntary disclosure activities to obtain legitimacy and thereby fulfil the “social contract,” thus gaining the support of society.18 The legitimacy theory suggests that social and environmental sustainability performance is desirable for all stakeholders including customers and non-compliance with social norms and environmental requirements threatens organizational legitimacy and financial sustainability.19

The legitimacy theory is important in improving the reputation of a company's products and services as desirable, proper, of a quality that is acceptable within the social norms and values and beneficial rather than detrimental to the environment and society. For example, tobacco companies may increase shareholder wealth, under the shareholder theory, by selling their products at the risk of those products being detrimental to the health of customers. Business sustainability should be an integral component of corporate culture, business environment and strategic decisions and actions, including supply chain management, particularly when there is a conflict between the corporate goals of maximizing profits and social goals. The existence and persistence of such a conflict requires corporations to establish and maintain sustainability strategies including supply chain policies, programs and practices to ensure their board of directors and senior executives set an “appropriate tone at the top” and take sustainability and the social interest seriously.

5.4 Signaling/Disclosure Theory

The signaling/disclosure theory helps in explaining management incentives for achieving all five EGSEE dimensions of sustainability performance and reporting ESP and GSEE sustainability performance, as well as investors' reaction to the disclosure of sustainability performance information.20 This theory suggests that firms tend to signal “good news” using various corporate finance mechanisms including voluntary reporting of non-financial GSEE sustainability performance. However, the expected link between a firm's voluntary GSEE sustainability performance reporting and the use of these signals is ambiguous. Firm voluntary reporting may act as a complement to signal information about expected future performance. Alternatively, these signaling mechanisms could be a substitute suggesting a negative relationship between the probability of voluntary disclosure and the use of these signals.21

The signaling/disclosure theory suggests that firms with good sustainability performance differentiate themselves from firms with poor sustainability performance and thus, by sustainability reporting, firms signal their good sustainability performance, which cannot easily be mimicked by non-sustainable firms. This theory relates to the ability to communicate credibly with all stakeholders and supply chain partners regarding synergy, integration and the resource dependency of different components of supply chain management and the sending of a uniform signal regarding achievement of all five EGSEE dimensions of sustainability performance.22

5.5 Institutional Theory

Institutional theory focuses on the role of normative influences in the decision-making processes that affect organization structure and offers a structural framework that can be useful in addressing various issues, conditions and challenges that enable the structure to become institutionalized.23 The focus is on the social aspects of decision-making, such as the decision to invest in CSR expenditures and the conditions under which the investment decisions on CSR or environmental initiatives are made and their possible impacts on the environment and society. The institution theory views a firm as an institutional form of diverse individuals and groups with unified interests, transactions governance, values, rules and practices that can become institutionalized. Institution theory primarily focuses on rationalization, legitimacy, and practicality and aspects of social structure and related processes in establishing guidelines and best practices in compliance with applicable laws, rules, standards and norms. Institutional theory posits that the institutional environment and corporate culture can be more effective than external forces (laws, regulations) in impacting organizations' structures and innovation that would result in technical efficiencies and effectiveness. A more pragmatic institutional theory promotes corporate sustainability by viewing a firm as an institution to serve human needs and protect the interests of all stakeholders from shareholders to creditors, employees, customers, suppliers, society and the environment. A company as an institution is sustainable as long as it is creating shared value for all stakeholders including shareholders. Thus, the implication of the institutional theory for promoting business sustainability is that social/environmental initiatives, corporate measures and ethical practices will ultimately reach a level of legitimization and best practice whereby failure to adopt them is considered irresponsible and irrational.

5.6 Stewardship Theory

Stewardship theory is derived from sociology and psychology and views management as custodians of the long-term interests of a variety of stakeholders rather than as exhibiting self-serving and short-term opportunistic behavior, as under agency theory. Stewardship is “the extent to which an individual [manager] willingly subjugates his or her personal interests to act in protection of others' [stakeholders] long-term welfare” and thus it is very applicable to the emerging concept of corporate sustainability.24 Two aspects of this definition, long-term orientation and protection of interests of all stakeholders, are the main drivers of corporate sustainability. Stewardship theory is applicable to corporate sustainability because it considers management strategic decisions and actions as stewardship behaviors that “serve a shared valued end, which provides social benefits to collective interests over the long term.”25 Under the stewardship theory, management is the steward of all capitals from the financial capital provided by shareholders to the human capital offered by employees to the social capital extended by society and the environmental capital enabled by the environment.

The concept of sustainability performance and the sustainability theories discussed above suggest that a firm must extend its focus beyond maximizing short-term shareholder profit under the shareholder/agency theory by considering the impact of its operation and entire value chain on all stakeholders including the community, society and the environment. Disclosure of the EGSEE dimensions of sustainability performance, while signaling the company's sustainability performance and establishing legitimacy with all supply chain partners, poses a cost-benefit trade-off that has implications for investors and business organizations. For example, any environmental initiatives pertaining to reducing pollution levels or saving energy costs may require huge upfront capital expenditures but in the long run will also reduce contingent and actual environmental liabilities. Sustainability information on EGSEE is typically considered as a set of externalities beyond disclosure of financial performance which can be viewed positively (e.g., social and environmental initiatives, board diversity and independence) or negatively (e.g., natural resource depletion, pollution and human rights abuses) by market participants and supply chain partners. These factors are important determinants of firms' future performance, operational risks and supply chain management beyond the factors that are typically included in the basic financial statements.

Taken together, the six theories are not exclusive and there are other sustainability theories that have implications for business sustainability. Firms will realize that their main objective function is to create shareholder value in compliance with agency/shareholder theory while protecting the interests of other stakeholders under the stakeholder theory, contributing to society and human needs in accordance with the institutional theory, securing their legitimacy under the legitimacy theory, differentiating themselves from low ESG/CSR firms through the disclosure/signaling theory and pursuing the long-term interests of a variety of stakeholders as suggested by stewardship theory. According to the stakeholder theory, sustainability performance dimensions (ESP and GSEE) are viewed by stakeholders as value-added activities that create stakeholder value. In compliance with the signaling/disclosure and legitimacy/institutional theories, good firms (high sustainability performance) differentiate themselves from poor firms (low sustainability performance) by signaling their legitimacy as a good corporate citizen and by corporate transparency and reputation as well corporate culture. In accordance with the impression management and reputation risk management theories, voluntary disclosure of GSEE sustainability performance can be viewed by stakeholders in general and shareholders in particular as good corporate citizenship and as a socially and environmentally responsible image which enables the firm to create a good impression and manage its reputational risks. Thus, achieving legitimacy under the institutional/legitimacy theory is crucial in ensuring management makes a good impression and properly assesses its reputational risks.

The concept and theory of emerging business sustainability requires management to simultaneously consider divergent economic, governance, social, ethical and environmental issues. Stewardship theory enables management to effectively exercise stewardship over a broader range of financial and non-financial assets and capitals including financial, physical, human, social and environmental capitals. Stewardship, among other theories, enables firms and their management to translate GSEE sustainability performance to financial performance leading to value creation. The relationships between business, society and the environment are complex and often tense and management must realize ways to address the potential tension and maximize both ESP and GSEE sustainability performance. However, a single, cohesive and integrated theory of business sustainability is apparently lacking in explaining the multi-dimensional and apparently conflicting aspects of sustainability performance. Management is generally responsible for stewarding corporate resources including assets and capitals with an ethical vision toward how to benefit the broader range of stakeholders including society and the environment. Thus, management should not impose its vision of doing good on society but instead seek compliance with regulatory measures and best practices of sustainability in creating shared value for all stakeholders.

These theories, while explaining the possible tensions and constraints imposed on the main business objective of creating shareholder value, have often ignored the integration among various dimensions of sustainability performance. They have used a narrow aspect of sustainability performance that emphasizes either ESP under the shareholder theory or GSEE sustainability performance under the stakeholder, signaling, legitimacy and institutional theories. Nonetheless, under stewardship theory, management acts as the steward of strategic, financial, human, social and environmental capital, and as the active and long-term-oriented steward of all stakeholders including shareholders. Thus, stewardship theory is more relevant to business sustainability and can provide a means by which management can engage with all stakeholders and focus on the achievement of both financial ESP and non-financial GSEE sustainability performance. A combination of stakeholder and stewardship theories can be more suitable in explaining sustainability education, practice and research. Regardless of which theory is more relevant to a particular firm, with perhaps an integrated theory being more effective, there should be a set of globally accepted sustainability-related standards to guide business organizations in advancing their sustainability initiatives.

6. SUSTAINABILITY STANDARDS

Sustainable business for organizations means not only providing products and services that satisfy the customer and doing so without jeopardizing the environment, but also operating in a socially responsible manner. The business literature suggests the use of sustainability standards developed by the International Organization for Standardization (ISO) in measuring both financial ESP and non-financial GSEE sustainability performance along with preparation of integrated sustainability reporting and obtaining assurance on sustainability performance reports.26 The ISO standards and certifications can promote compliance with environmental regulations and social standards. Therefore, the ISO enables a consensus to be reached on solutions that meet both the requirements of businesses and the broader needs of society. Pressure to do so comes from customers, consumers, governments, associations and the public at large. At the same time, far-sighted organizational leaders recognize that lasting success must be built on credible business practices and the prevention of activities such as fraudulent accounting and labor exploitation. A comprehensive set of ISO standards is needed to explain the link between sustainability theories and all five dimensions of sustainability performance. Several standards of the ISO are relevant to the five EGSEE dimensions of sustainability performance.27 Specifically, ISO 9000 on quality control, ISO 14000 on environmental programs, ISO 20120 on sustainability events, ISO 26000 on CSR, ISO 27001 on information security and ISO 31000 on risk assessment are relevant.28

6.1 ISO 9000

ISO 9000 is the standard that provides a set of standardized requirements for a quality management system regardless of what the user organization does, its size or whether it is in the private or the public sector. It is the only standard in the family against which organizations can be certified—although certification is not a compulsory requirement of the standard. The other standards in the family cover specific aspects such as fundamentals and vocabulary, performance improvements, documentation, training and financial and economic aspects. The ISO 9000 standards are intended to improve the quality of products and services and thus are directly related to enhancing financial economic sustainability performance (ESP). ISO 9000 can also be linked to non-financial GSEE dimensions of sustainability performance in the sense that it improves the quality of services and products provided by business organizations.

6.2 ISO 14000

The ISO 14000 family addresses various aspects of environmental management, risk assessment, reporting, and auditing. The very first two standards, ISO 14001:2004 and ISO 14004:2004 deal with environmental management systems (EMS). ISO 14001:2004 provides requirements for an EMS and ISO 14004:2004 gives general EMS guidelines. The other standards and guidelines in the family address specific environmental aspects including labeling, performance evaluation, life cycle analysis, communication and auditing. Guidelines provided in ISO 14000 regarding environmental performance, reporting and auditing are relevant to the environmental dimension of sustainability performance.

6.3 ISO 20121

ISO 20121 entitled “Sustainability Events” addresses resources, society and the environment. This standard offers guidelines and best practices to help manage sustainability efforts and events and control their social, economic and environmental impacts. ISO 20121 offers benefits for integrating its guidelines in all stages of management processes including corporate infrastructure and supply chain management that promote best business practices and reputational advantages.

6.4 ISO 26000

ISO 26000 covers a broad range of an organization's activity from economic to social, governance, ethics and environmental issues. It is a globally accepted guidance document for social responsibility that assists organizations worldwide in fulfilling their CSR goals. Social responsibility performance promoted in ISO 26000 is conceptually and practically associated with the development of achieving sustainable performance because the fulfillment of social responsibility necessitates and ensures sustainability development. ISO 26000 goes beyond profit maximization by presenting a framework for organizations to contribute to sustainable development and the welfare of society. The core subject areas of ISO 26000 take into account all aspects of the triple bottom line's (TBL) key financial and non-financial performance relevant to people, planet and profit.

  • People: ISO 26000 encourages companies to recognize human rights as a critical aspect of social responsibility by ensuring the countries in which they operate respect political, civil, social and cultural rights of citizens.
  • Planet: ISO 26000 promotes sustainable resource management to ensure that business organizations are not exploiting the environment in which they are operating.
  • Profit: The primary goal of business organizations has been and will continue to be to earn profits in a socially responsible way to ensure shareholder value creation and the achievement of the desired rate of return on investment.

6.5 ISO 27001

The purpose of ISO 27001 is to offer organizations guidance on keeping information assets secure by providing guidelines and suggesting requirements for an information security management system (ISMS). The ISMS is a systematic approach to managing sensitive information and protecting its integrity, and helps identify the risks associated with important information and the control activities designed and implemented to manage those risks.

6.6 ISO 31000

The ISO 31000 standards set out principles, framework and process for the management of risks that are applicable to any type of organization in the public or the private sector. It does not mandate a “one size fits all” approach, but rather emphasizes the fact that the management of risk must be tailored to the specific needs and structure of the particular organization. Guidelines provided in ISO 31000 are applicable in the assessment and management of risks associated with all five EGSEE dimensions of sustainability performance. These risks include strategic, financial, compliance, operational, supply chain, cyberattack and reputational risks.

Implementation of these ISO standards in various dimensions of sustainability performance and certifications of compliance with the standards promote improvements in the quality of products and services that directly affect earnings, ensure compliance with environmental regulations and social standards, strengthen governance measures and ethical value and thus improve the effectiveness of sustainability performance. These standards also establish practical foundations that can be developed based on the sustainability theoretical framework. Sustainability reports reflecting all five EGSEE dimensions of sustainability performance are deemed to be useful when they are complete and accurate, and their reliability, objectivity and credibility are ascertained by ISO certification. These ISO certifications of sustainability performance provide external assurance about the credibility and legitimacy of the integrated sustainability reports disseminated to stakeholders.

7. GLOBAL IMPLICATIONS OF SUSTAINABILITY PRINCIPLES, THEORIES AND STANDARDS

Business organizations worldwide are now recognizing the importance of sustainability performance and the link between the financial ESP and the non-financial GSEE dimensions of sustainability performance. Justifications for business sustainability are moral obligation, social responsibility, maintaining a good reputation, ensuring sustainability, environmental conscientious, license to operate and creating stakeholder value. Social performance can be viewed by management as non-value adding and non-essential activities that may not necessarily increase shareholder value, but should improve the image and reputation of the company as a socially responsible citizen. Sustainability performance which can be driven by the signaling and legitimacy incentives measures how well a company translates its social goals into practice. Sustainability performance can be achieved from many activities focusing on producing and delivering high-quality products and services that are not detrimental to society. The goal is to become a positive contributor to the sustainability of the planet and to improve employee health and wellbeing beyond compliance with applicable laws, regulations, standards and common practices.

In creating shared value for all stakeholders, corporations identify the potential social, environmental, governance and ethical issues of concern and integrate them into their strategic planning and supply chain management practices. There are many reasons why a company should integrate sustainability performance to its corporate culture, business environment and supply chain management. These factors include pressure from the labor movement, the development of moral values and social standards, the development of business education and change in public opinion about the role of business, environmental matters, governance and ethical scandals. Companies which are, or aspire to be, leaders in sustainability are challenged by rising public expectations, increasing innovation, continuous quality improvement, effective governance measures, high standards of ethics and integrity, and heightened social and environmental problems.

Globalization created incentives and opportunities for business organizations and their stakeholders and executives to influence their business sustainability initiatives and strategies. Corporations can choose from a variety of sustainability initiatives with regard to the scope, extent and type of sustainability strategies, focusing on different issues, functions and areas. The sustainability program can be designed to minimize conflicts between corporations and society caused by differences between private and social costs and benefits, and to align corporate goals with those of society. Examples of conflicts between corporations and society are related to environmental issues such as pollution, acid rain and global warming, and issues such as wages paid by multi-national corporations in poor countries and child labor in developing countries. Corporate governance measures which include the rules, regulations and best practices of sustainability programs can raise companies' awareness of the social costs and benefits of their business activities. The benefits of a sustainability program include addressing environmental matters, reducing waste, reducing risk, improving relations with society and discouraging regulatory actions. Sustainability programs enable corporations to take proper actions to promote social good and advance social goals above and beyond creating shareholder value or complying with applicable laws and regulations (e.g., anti-pollution). Sustainability programs should also promote a set of voluntary actions that advance the social good and go beyond the company's obligation to its various stakeholders. Non-financial sustainability activities should be measured and disclosed in the same way that financial activities are.

Four implications of sustainability theories and standards are presented in this chapter for businesses to try to integrate the EGSEE dimensions of sustainability performance into their strategic decisions and actions. First, the business sustainability framework and its five EGSEE sustainability performance dimensions are driven by and built on the stakeholder theory, which is the process of creating shared value for all stakeholders. Second, the main goal and objective for business organizations is to maximize firm value. The goal of firm value maximization can be achieved under business sustainability by protecting the interests of all stakeholders including investors, creditors, suppliers, customers, employees, the environment and society. Business sustainability promotes the achievement of long-term financial performance that generates enduring future cash flows for investors to maximize long-term share value and thus overall firm value. Focusing on GSEE sustainability performance enables the achievement of long-term firm value maximization by creating value for shareholders while meeting the claims of other stakeholders. The third theme is the time horizon of balancing short-term and long-term performance in all five EGSEE dimensions of sustainability performance. The final theme is the multi-dimensional nature of sustainability performance in all EGSEE areas. Multi-dimensional EGSEE sustainability performance is interrelated and should be integrated to supply chain management.

The International Business Council of the World Economic Forum (WEF, 2018) developed a new paradigm for business sustainability which suggests a roadmap for corporate governance partnership between corporations and their boards of directors and investors, particularly shareholders, to achieve business sustainability performance of long-term investment and growth.29 The new paradigm focuses on best practices of business sustainability and corporate governance in forging a meaningful, impactful and successful private sector solution in advancing business sustainability. The new paradigm suggests focusing on the achievement of long-term performance that generates shared value for all stakeholders. It is expected that the new paradigm will encourage:30

  1. Public companies and their stakeholders, particularly investors, to support tax policies that enable and promote long-term investment.
  2. Public companies and their stakeholders, particularly investors, to work toward creating long-term sustainable performance.
  3. Close working relationships between government and corporations to obviate the need for regulation and legislation to enforce a longer-term approach.

8. SUSTAINABILITY RESEARCH

Much anecdotal evidence and many empirical findings suggest a positive relationship between financial ESP and non-financial GSEE sustainability performance for companies with strong commitment to governance, social and environmental efforts.31 All five EGSEE dimensions of sustainability performance are important to stakeholders. However, ESP is regarded as the main objective for business organizations primarily because companies have to do well financially in order to do good for society.32 A 2013 KPMG report suggests the key measures of ESP as being financial cash flows, earnings and return on investment, non-financial operational efficiency, customer satisfaction, talent management, innovation reputation, technology, competition, globalization and utilization of natural resources.33 Prior research identifies the six measures of ESP as (1) average return on equity for the current year (2) sales scaled by total assets (3) sales growth scaled by total assets (4) ratio of market to book value of equity (5) research and development expenses scaled by total assets and (6) advertising expenses scaled by total assets.34

Early sustainability-related research with a primary focus on CSR addressed the rationale for CSR expenditures and the relationship between CSR activities and firm performance.35 In compliance with stakeholder theory, CSR/GSEE activities are viewed as an integral component of a firm's mission of protecting the interests of all stakeholders including society and the environment and as such GSEE expenditures are regarded as investments.36 Much of the academic literature has focused on CSR with its drivers, performance and impacts on financial operations, earnings and market performance. The extant CSR literature, as reviewed below, suggests that CSR performance is associated with financial performance, how it affects the cost of capital, improves firms' valuation, impacts stock price crash risk, discloses private information, reduces exposure to risk of conflicts with stakeholders, reduces earnings management and discourages stock short selling and tax avoidance. Sustainability performance and reporting has been a topic of great interest in the supply chain management literature.

Five streams of related research address the various aspects of sustainability. The first stream of research consists of several papers37 documenting the relevance of green and social initiatives to business by investigating whether it pays to be green and socially responsible and how business organizations should deal with environmental and social issues. This stream of research focuses on the relevance of social and environmental issues to firms' entire value chains from inbound and outbound logistics to processes and operations, finished products, customer interface, distribution channels and customer services.

The second stream of research discusses the benefits of sustainability and whether sustainability investments in environmental and social issues pay off in terms of customers' perception of products and services. This stream of research38 often uses the term “sustainable supply chain management” (SSCM) to highlight managerial decisions and actions in achieving financial performance (management of materials, capital flows, production process and information) and other activities in dealing with environmental and social issues and their comparison with best practices in supply chain management.

The third stream of research discusses the theoretical framework for business sustainability and its implications for sustainability performance, reporting and assurance. These studies39 suggest the use of multiple theories in relating sustainability performance to supply chain management and other managerial strategies.

The fourth stream of research pertains to the role and use of ISO standards and certifications in improving the quantity and quality of sustainability reporting and assurance. By focusing on the implementation of certification under ISO 14000 environmental standards, these studies suggest that such certification can promote compliance with environmental regulations and social standards.40

These four streams of related research use both conventional financial key performance indicators (KPIs) such as earnings and return on investment and conceptualization KPIs such as social and environmental performance in linking sustainability performance to financial performance and supply chain management.41 Prior research, while examining several aspects of sustainability performance and reporting assurance, has not sufficiently addressed a holistic approach to integrate all five EGSEE dimensions of sustainability performance into firms' entire value chains from strategic planning by top-level management to purchasing and inbound logistics, production design and manufacturing process, distribution outbound logistics and marketing and customer services.

The final stream of research deals with the link between financial and non-financial GSEE dimensions of sustainability performance and the impact on firms' financial and market performance. Several studies find that corporations that initiate CSR disclosure programs typically exhibit better financial and market performance as evidenced by reductions in their costs of equity and increases in analyst coverage in the following year.42 Other studies find that sustainability may result in improved firm performance as proxied by the associations between environmental supply chain practices and both accounting- and market-based financial and operational performance. Overall, these studies report a U-shaped relationship between financial and non-financial (CSR) dimensions of sustainability performance where very small and very large firms are more likely to engage in CSR activities and performance.

Taken together, these five streams of research primarily focus on environmental, social and governance (ESG) sustainability issues in an isolated fashion. These studies, while indirectly examining several aspects of business sustainability, have not sufficiently addressed a holistic approach of integrating all five EGSEE dimensions of sustainability performance into corporate culture, business model, management processes and value chains from the strategic planning of top-level management to purchasing and marketing and customer services.

Exhibit 2.2 provides a summary of a selected small sample of published articles on business sustainability and CSR-related research. Academic research reviewed in this section suggests some of the challenging key GSEE issues. They are: competition issues (the use of advertising and the arrival of new types of GSEE risk with new technology), environmental issues (climate change and regulatory changes for hazardous substances and waste), human rights (labor rights), product responsibility (access, safety, risk, disclosure labeling and packaging), bribery and corruption (financial reporting fraud, financial scandals, money laundering), respect for privacy, ensuring transparency and accountability, institutionalization of GSEE, stakeholder engagement, battle for talent, community investment, supply chain and product safety, social enterprises and poverty alleviation.

EXHIBIT 2.2 Synopsis of selected sustainability-related publications

Author(s) Data Source(s) Purpose Dependent Variables Explanatory Variables Findings
Cho, Lee, and Pfeiffer Journal of Accounting and Public Policy 2012 Examine whether CSR performance affects information asymmetry. Information asymmetry CSR performance scores from KLD STAT That both positive and negative
CSR performance reduce information asymmetry whereas the influence of negative CSR performance is much stronger than that of positive CSR performance
Davis, Guenther, Krull, and Williams Accounting Review 2016,
KLD database
Examine the association between corporate tax payments and CSR. Cash taxes paid/lobbying expenditures for tax purposes CSR/ESG variables (environmental, social and governance) CSR is negatively associated with five-year cash effective tax rates and positively linked to tax lobbying expenditures, suggesting that, on average, CSR and tax payments act as substitutes
Hoi, Wu, and Zhang, Accounting Review 2013,
KLD database, Compustat
Investigate the association between corporate social responsibility and tax avoidance. Aggressive tax avoidance Irresponsible CSR activities Firms with excessive irresponsible CSR activities are more aggressive in avoiding taxes, suggesting that corporate culture affects tax avoidance
Huang, and Watson Journal of Accounting Literature 2015 Review research on published in 13 top accounting journals over the last decade. CSR variables Financial and market variables Present information on (1) determinants of CSR; (2) the relation between CSR and financial performance; (3) consequences of CSR; and (4) the roles of CSR disclosure and assurance
Hummel and Schlick Journal of Accounting and Public Policy 2016,
KLD database, Bloomberg
Examine the relation between sustainability performance and sustainability disclosure using voluntary disclosure and legitimacy theories. Sustainability disclosure Sustainability performance Consistent with voluntary disclosure theory, superior sustainability performers choose high-quality sustainability disclosure to signal their superior performance whereas poor sustainability performers prefer low-quality sustainability disclosure to disguise their true performance and to simultaneously protect their legitimacy based on legitimacy theory
Jain, Jain, and Rezaee Journal of Management Accounting Research 2016,
KLD and Bloomberg databases
Investigate whether short sellers take into consideration CSR/ESG sustainability performance in making investment decisions. Financial and market performance,
Short interest
CSR/ESG sustainability variables That firms' market value and future financial performance are lower, whereas operating risk is higher for firms with low composite ESG scores. Also, a negative association between ESG scores and short selling, indicating that short sellers avoid firms with high ESG scores and tend to target firms with low ESG scores
Khan, Serafeim, and Yoon Accounting Review, 2016,
KLD database,
Sustainability Accounting Standards (SASB) database
Develop a novel data set to measure firm investments on material sustainability issues by hand-mapping recently available industry-specific guidance on sustainability materiality. CSR performance classified as ESG strengths and concerns Materiality Index Firms with good ratings on material sustainability issues outperform firms with poor ratings on these issues whereas firms with good ratings on immaterial sustainability issues do not outperform firms with poor ratings on the same issues
Landrum and Ohsowski International Journal of Sustainability in Higher Education 2017,
Sustainability courses in the
USA
Identify the content in introductory business sustainability courses in the USA to determine the most frequently assigned reading material and its sustainability orientation. Sustainability management Sustainability education, content analysis In total, 55% of the top readings (courses) assigned in the sample advocate a weak sustainability paradigm, and 29% of the top readings (courses) advocate a strong sustainability paradigm
Ng and Rezaee Journal of Corporate Finance 2015,
KLD database
Examine the association between economic sustainability performance and ESG sustainability performance and cost of capital. Cost of capital Economic and ESG sustainability variables That economic and ESG sustainability performance is negatively associated with cost of equity, and that economic and ESG sustainability performance interactively affect cost of equity
Rezaee Descriptive Journal of Accounting Literature, 2016 Present a synthesis of research in business sustainability in the past decade. Business sustainability Economic, governance, social, ethical, and environmental The goal of firm value creation can be achieved when management create shared value for all stakeholders
Richter and Arndf Journal of Business Ethics 2018 Investigate the CSR character of British American Tobacco (BAT) Switzerland. Cognitive processes underlying the CSR decision-making process An in-depth exploratory case study That BAT Switzerland does not follow traditional patterns of building CSR and thus can be classified as a “legitimacy seeker,” characterized by a relational identity orientation and legitimation strategies

Mandatory and voluntary corporate disclosures provide vital information to the financial markets. The type and extent of voluntary disclosures have recently received considerable attention as more than 14,000 firms worldwide disclose sustainability information on various environmental, social and governance dimensions of their sustainability performance. Public companies are required to disclose a set of financial statements under the corporate mandatory disclosures regime and they also disclose other information through corporate voluntary disclosures. Looking from a macroscopic perspective at the issue of effecting widespread business sustainability practices through mandatory or voluntary schemes may give insights into how best to generate clear, concise and valuable sustainability reporting for different environments. A recent paper by Ioannou and Serafeim (2011)43 seeks to ascertain how these interactions among, in this case, various countries' overall outlooks and contexts influence their leaning toward one dimension of sustainability or another. For example, the researchers found that firms in countries that encourage them to compete tend to focus less on environmental and social concerns while the same detriments are found in those countries with a majority/plurality of leftist governance. The reasons for the similarity between those two groups, disparate as the two groups may seem to be, lie in the conflicting motivations of the stakeholders in question. The paper suggests that, in the first case, the lower performance in environmental and social matters is due in large part to the increase in competitive efficiencies while the latter group's actions may be explained by higher corporate taxes and the subsequent fiscal inability to take on more CSR matters. There is a need for an active balancing of the various issues surrounding CSR by a dynamic set of regulations, guidelines, initiatives and best practices. To that end, there is a great demand for research in this area from the various perspectives of accounting, finance, economics, psychology, sociology, political science and other disciplines.

8.1 Some Selected Recent Studies

A recent survey sponsored by the Investor Responsibility Research Center (IRRC) Institute in conjunction with the National Association for Environmental Management (NAEM) finds the following: (1) investors, companies and regulators are increasingly interested in the various dimensions of sustainability performance and their potential impacts on firm value (2) investors often complain about difficulties in obtaining meaningful sustainability information on non-financial GSEE performance and (3) companies are concerned about “survey fatigue” and the potential cost of providing sustainability information.44 The survey also documents that (1) there is lack consistency among companies in capturing, storing, and disclosing sustainability information, which is tracked at different levels and details (2) there is an urgent need for improvements in communicating sustainability information to all stakeholders and (3) sustainability reporting and assurance guidelines and practices should be advanced and promoted to create consistency in reporting of sustainability information.45

The 2012 survey conducted by the MIT Sloan Management Review–Boston Consulting Group indicates that 31 percent of surveyed companies report that sustainability is contributing to their profits while 70 percent have considered sustainability permanently on their management agenda.46

According to greenbiz.com and sustainability development at UPS, there are five ways to convince senior executive about the vital importance of sustainability:47

  1. Sustainability enables reduction of costs and improvement of efficiency.
  2. Sustainability incentivizes organizations to focus on risk assessment, management and mitigations (in terms of financial, operational, compliance, strategic and reputational risks).
  3. Sustainability creates new competitive and revenue opportunities.
  4. Sustainability encourages innovation.
  5. Sustainability promotes talented employee recruitment, development and retention.

Recent studies also find a positive association between the disclosure of CSR, one dimension of business sustainability, and both the costs of equity and debt capital.48 Other studies, using sustainability data in 58 countries, find that the mandatory adoption of sustainability reporting was associated with increased social responsibility of business leaders; improved sustainable development, employee training and corporate governance; enhanced managerial credibility and ethical practices; and reduced bribery and corruption.49 Another study investigates whether firms that disclose CSR information also produce more transparent and reliable financial information and find that socially responsible firms are less likely to engage in either accrual based (AEM) or real earnings (REM) management and to be the subject of SEC (SEC, 2010) investigations.50 It appears that prior research in business sustainability is fragmented, with an integrated approach covering all EGSEE dimensions lacking. Different studies have addressed one or more components of business sustainability without a comprehensive framework for interdisciplinary integration.

The studies on CSR disclosure in Mainland China are built on the theories that developed in Western countries. Shen (2007) is among the earliest studies to examine the determinants of CSR reporting in Mainland China. Using Shanghai and Shenzhen Stock Exchange-listed firms as samples, she finds that large and profitable firms are more likely to issue CSR reports.51 Using 2008–2009 non-ST (Special Treatment) firms as samples, Fang and Jin (2012) find that large, profitable, and better-governed firms are more likely to provide CSR reports in Mainland China and that there is a significantly positive relationship between CSR disclosure and stock price, suggesting that investors favor CSR reporting.52 As CSR disclosure provides more information to investors, it is predicted that firms with CSR are likely to be more transparent. Using 2008 A share firms listed in the Shanghai Stock Exchange as samples, Yang and Wang (2011) show that the earnings in firms with CSR reports are more informative than those without CSR reports.53 Li and Xiao (2012) report that CSR disclosure is negative related to bid-ask spread, suggesting that CSR reporting reduces asymmetry of information between investors and firms.54 They also find that firms with CSR disclosure are significantly positively associated with stock liquidity, confirming their hypothesis that investors favor firms with CSR disclosure. Ye and Zhang (2011) show significantly positive association between the deviation from optimal CSR performance and cost of debt.55

9. BUSINESS SUSTAINABILITY EDUCATION

The global investment community is holding public companies responsible and accountable for their business activities and their financial reporting process. As business schools are the main providers of professional accountants, they play important roles in preparing ethical and competent future business leaders who understand business sustainability. The public, policymakers, regulators, businesses the accounting profession and the academic community are now scrutinizing colleges and universities to explore ways by which to hold these institutions more accountable for achieving their mission in providing higher education with a relevant curriculum. Therefore, business sustainability education and research has recently been addressed by the global community and accreditation bodies. For example, the Association of Advanced Collegiate Schools of Business (AACSB) International has established an Ethics/Sustainability Resource Center which poses questions like “Do you think business schools should conduct more research on sustainability and how business can contribute to it?” on its website. All respondents as of July 17, 2012 have responded “Yes” to this question, suggesting there is an urgent need for research on sustainability.56 The AACSB in its accrediting standards (Standard 9) identifies sustainability as a knowledge area by stating that “society is increasingly demanding that companies become more accountable for their actions, exhibit a greater sense of social responsibility and embrace more sustainable practices.”57

The proposed integrated framework for defining the post-2015 UN development agenda suggests a vision built based on the core values of human rights, equality and sustainability for the entire world's present and future generations. Four key dimensions of the UN integrated framework are social development, economic development, environmental sustainability, and peace and security.58 Despite progress in business sustainability education, it appears that research and education in business sustainability are fragmented, with an integrated approach covering all EGSEE dimensions lacking in many universities.

Business sustainability has been one of the top five emerging education majors in the past decade, as suggested by the Chronicle of Higher Education.59 Sustainability is also considered one of the “hottest” and most demanding majors that lead to jobs.60 Realizing the importance of incorporating sustainability into curriculums, academics are trying to integrate sustainability in higher education. Business sustainability practices require an integrated approach to sustainability reporting and assurance, and sustainability education demands a knowledge base in both financial ESP and non-financial GSEE sustainability performance and reporting. Despite the importance of sustainability disclosures to corporations and investors and the move toward integrated sustainability reporting and assurance, there is limited research on the integration of sustainability education into the business curriculum. Academics examine the coverage of sustainability education and find that as demand for and interest in sustainability education has increased in recent years, more business schools are planning to provide such education.61

A study was conducted in 2010 to provide a matrix of options for integrating sustainability into management and business education. It illustrates how the matrix can be used with the example of a business school in the Northeastern United States.62 The matrix provides a framework for discussion and a framework for action by presenting faculty, staff and administrators with options for integrating sustainability into the business curriculum. Another recent study found that as demand for and interest in sustainability education has increased, more business schools are planning to provide such education.63 Business schools can provide business sustainability education with a keen focus on providing cutting-edge sustainability education in all aspects of sustainability from theories to standards and risks as well as knowledge and practices on sustainability performance, reporting and assurance. The achievement of the sustainability education goal is constrained by many factors including the availability of teaching resources, cost and benefit feasibility, quality accreditation, technology and innovation, regulatory compliance and commitment from administrators and faculty.

10. CONCLUSIONS

Business sustainability requires business organizations to focus on achieving all five EGSEE dimensions of sustainability performance by taking initiatives to advance social good beyond their own interests and compliance with applicable regulations and enhancement of shareholder wealth. Simply put, business sustainability means enhancing corporations' positive impacts and minimizing their negative effects on society as well as minimizing harm to society and the environment, and creating positive impacts on shareholders, the community, the environment, employees, customers and suppliers.

The true measure of success for corporations should be determined not only by their reported earnings but also by their governance, social responsibility, ethical behavior and environmental performance. Business sustainability has received considerable attention from policymakers, regulators and the business and investment community over the past decade and it is expected to remain the main theme for decades to come. The sustainability theories, standards, policies, programs, activities and best practices presented in this chapter should assist business organizations worldwide to integrate the five EGSEE dimensions of sustainability performance into their corporate culture, business environment, strategic decisions and supply chain management, to improve their KPIs as well as the quality of financial and non-financial sustainability information disseminated to their stakeholders.

In conclusion, sustainability principles, the theoretical framework, the practical sustainability standards, research and education suggest that:

  1. Sustainability strategies should be integrated into corporate decision-making processes including strategic decisions on supply chain management in promoting the achievement of all five EGSEE dimensions of sustainability performance.
  2. Companies should use a principles-based approach in integrating both financial ESP and non-financial GSEE sustainability performance information into their corporate reporting.
  3. All theories including agency/shareholder, stakeholder, signaling, legitimacy, institutional and stewardship focus on key measures of sustainable performance such as operational efficiency, customer satisfaction, talent management, and innovation derived from internal factors of strategy, risk profile, strengths and weaknesses, and corporate culture as well as external factors of reputation, technology, competition, globalization and utilization of natural resources.
  4. These theories help in explaining companies' objectives of creating sustainable value for shareholders while protecting the interests of other stakeholders such as creditors, employees, customers, suppliers, government and society.
  5. Cutting-edge business sustainability education should stem from relevant theories and standards to promote its integration into the relevant components of business curriculums in colleges and universities.

11. CHAPTER TAKEAWAY

  1. Integration of sustainability performance into business and investment analysis, supply chain management, and decision-making processes.
  2. Incorporation of all five EGSEE dimensions of sustainability performance into business culture, corporate environment and business policies and practices.
  3. Integration of sustainability principles into business sustainability practices in advancing the promotion of appropriate disclosure of sustainability performance.
  4. Collaboration among all stakeholders to enhance the effectiveness of implementing sustainability theories and programs, and their development.
  5. Periodic disclosure of both financial and non-financial KPIs relevant to sustainability performance to all stakeholders.
  6. Faculty and administrators in colleges and universities should continue to add business sustainability education as a subject or topic to be integrated into relevant curriculums.
  7. There are tremendous opportunities for playmakers, regulators, standard-setters, researchers, and academics to establish more effective sustainability guidelines, provide sustainability education and conduct sustainability research.

ENDNOTES

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