Appendix . Three Selections from “A Process Improvement Songbook”

by Richard Turner, with apologies to musicians everywhere[1]

CMMI (Norwegian Wood)

<poem> <verse> <line>I once had a plan, or should I say, it once had me...</line> <line>It showed me the way, never ask why, CMMI.</line> </verse> <verse> <line>The plan said the task was too long for the schedule we had,</line> <line>But Brooks said to add to the team would really be bad.</line> </verse> <verse> <line>I re-scoped the plan, biding my time, fighting a whine.</line> <line>We worked through phase two, the client then said, put this to bed.</line> </verse> <verse> <line>She told us long lead-time was late and we sighed all around.</line> <line>We told them quickly that our team was still within bounds.</line> <line>And within a month we were in synch, back from the brink.</line> <line>So, we smelled of rose, you may ask why, CMMI.</line> </verse> </poem>

The Team That’s Level One (The House of the Rising Sun)

<poem> <verse> <line>There is a team at Level One,</line> <line>Chaotic work they do.</line> <line>It’s been the ruin of many a career,</line> <line>And Watts, I know it’s true.</line> </verse> <verse> <line>They started work without a plan,</line> <line>Too short of schedule and cash.</line> <line>They struggled on against all odds,</line> <line>But ended up in the trash.</line> </verse> <verse> <line>Executives were fuming,</line> <line>About the defects released.</line> <line>The customers were lawyering up,</line> <line>Convinced that they’d been fleeced.</line> </verse> <verse> <line>The courtroom was all empty,</line> <line>It never came to trial.</line> <line>The settlement was a small country’s worth,</line> <line>And all the lawyers just smiled.</line> </verse> <verse> <line>Now Mothers tell your children,</line> <line>Not to do what they have done.</line> <line>To spend their lives in futile work,</line> <line>On the team, that’s Level One.</line> </verse> </poem>

I Can’t Help Peer Reviewing You (I Can’t Help Falling in Love with You)

<poem> <verse> <line>Fagan says, it take’s a team I know;</line> <line>But I can’t help peer reviewing you.</line> </verse> <verse> <line>Shall I stay, break the process flow?</line> <line>If I can’t help peer reviewing you.</line> </verse> <verse> <line>Those process police,</line> <line>Audit you and me,</line> <line>Darling we’ll at least</line> <line>Attempt a waiver, please.</line> </verse> <verse> <line>Take my role, take my defects, too.</line> <line>For I can’t help peer reviewing you.</line> </verse> </poem>


[1] This is just a sampling of the inane songs about process improvement written and performed, with little coaxing required, by Richard Turner. The Songbook of which they are a part, as well as Turner’s performances of them, may or may not be available for download from the Addison-Wesley Professional Web site, a decision that the publisher was still trying to avoid as we went to press.

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