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Public Policy in an Intangible Economy: Five Hard Questions

The fact that intangible investments have different characteristics from tangible ones means that governments that want economic growth in an age of intangible investment may need to pursue different policies. This chapter looks at what this might mean for intellectual property rules, new markets and institutions, the financial system, and public investment.

 

If there is one thing that seems to come naturally to politicians and governments, it is reacting to dramatic events. The crisis meeting, the emergency response, the national challenge: these are the kinds of situations that politicians are primed to respond to. Sometimes these responses are highly effective; sometimes they are counterproductive; but one thing you can count on is that when something dramatic happens, politicians will respond.

Slow, gradual change, on the other hand, is something that politicians find very hard to respond to. The rise of an intangible economy is one such change: as we have seen, intangible investment has increased steadily over thirty or more years. There was no sudden shock, no excuse for an urgent news conference, or a package of emergency measures. Despite periodic attempts by some pundits and commentators to frame it as a “revolution,” as revolutions go, it is too slow and subtle to make it onto most policy agendas.

This is unfortunate, to say the least. Intangible investment has distinctive economic characteristics (the four S’s, outlined in chapter 4), and it plays an important role in pressing and important economic issues, from productivity stagnation to rising inequality. So there’s a strong prima facie case that government policy should change to take account of it.

This chapter sets out five priorities that governments need to address to deal with an economy in which intangible investment is increasingly important. We are sorry to say that this is not a list of policy wheezes and quick wins. On the contrary, it’s a collection of dilemmas and hard problems, the answers to which are not known. We do not pretend that this offers easy pickings for writers of manifestos; but we are confident that these issues will be increasingly important to the politics of the coming decade, and that governments that can make progress toward solving them will enjoy greater prosperity than those that ignore or fudge them.

Policy Challenges in an Intangible Economy

Over the course of this book, we have identified a number of features of an intangible-rich economy that present challenges and opportunities for government policymakers. Let us recap five of the most important.

First, intangibles tend to be contested: it is hard to prove who owns them, and even then their benefits have a tendency to spill over to others. This problem has traditionally been addressed by intellectual property rules and norms. We would expect an economy increasingly dependent on intangibles to put a premium on good intellectual property frameworks. But working out what “good” looks like in intellectual property is very hard.

Second, we saw that in an intangible economy, synergies are very important. Combining different ideas and intangible assets sits at the heart of successful business innovation—and is what marks out the world’s most successful companies, from Google to Disney to Tesla Motors. Creating the conditions for ideas to come together should be an important objective for policymakers. This is partly a matter of solving familiar policy questions, like how to encourage effective urban development, and partly about tackling new challenges, such as how to encourage research into new forms of collaboration and communication.

The third challenge, which we outlined in chapters 8 and 9, relates to finance and investment. As we saw, businesses and financial markets seem to underinvest in scalable, sunk intangible investments with a tendency to generate spillovers and synergies. Our present system of business finance makes this problem worse. Taken together, this leads to lower productivity. So we would also expect a thriving intangible economy to make significant changes to its financial architecture to make it easier for companies to invest in intangibles. We might also hope to see cultural changes in the business world that make this kind of investment more likely.

But even if governments of the future manage to clarify ownership rights over intangibles, create a productive ferment of ideas, and spur the development of financial markets that encourages business investment, a fourth economic challenge is likely to remain. All other things being equal, it is likely that it will be harder for most businesses to appropriate the benefits of capital investment in the economies of the future than in the tangible-rich economies we are familiar with. This is an important change: successful capitalism depends on the idea that private firms have a reasonable expectation of receiving some of the returns from their investments. Where this is not the case, firms have less incentive to invest, and governments may feel obliged to step in. This is already the case with some important intangibles, such as basic research, which in most countries is significantly funded by governments. So we might expect to see successful intangible-rich economies undertake more public investment in intangibles (including, but not limited to, scientific research and development). As intangibles become more important to the economy as a whole, it may be that a greater proportion of the economy’s investment will be publicly funded.

Such an increase would mark a significant change from forty years of deregulation and declining government involvement in the economy. What is more, it would make big demands both on the effectiveness of government (its competence and impartiality) and on its popular legitimacy; we will explore these demands in more detail at the end of the chapter.

Finally, governments must work out how to deal with the dilemma of the particular type of inequality that intangibles seem to encourage. On the one hand, as we saw in chapters 5 and 6, the growth of intangible investment seems to increase inequality and social divisions. But as we saw in chapter 8, making the most of the spillovers and synergies of intangibles requires good social institutions and trust.

In the rest of the chapter, we will look at these five issues in order. To make it more concrete, we invite you to imagine the economy in ten or so years, when, if trends continue, intangible investments in developed countries might plausibly represent three-fifths or two-thirds of annual business investment. We will attempt to describe the kinds of policies we would see in two hypothetical countries: the Republic of Foo, which has responded effectively to the shift in capital from tangibles to intangibles, and the Kingdom of Bar, which has not. (We will later take a brief detour in box 10.1 to a third country, Ruritania, to look at an alternative set of policies that a small country might use to profit from the rise of intangibles.)

Clearer Rules and Norms about the Ownership of Intangibles

A time-honored way to encourage investment in intangibles is to make rules to allow people and businesses to own them. The classic examples are patents and copyrights; indeed, such rules even get their own clause in the US Constitution. This mitigates the problem of spillovers by making it illegal for anyone but the rights-holder to use the asset without permission.

One option for a government committed to reducing the spillovers of intangible assets is to tighten and extend these laws. It could allow broader, longer-lasting patents, IP rights over intangibles like design, and a tolerance of noncompete clauses (which help firms reduce the spillovers of training, by making it harder for trained workers to leave for other firms). At the margin, it could also make it cheaper to obtain IP protection.

All of this would certainly increase companies’ ability to appropriate the intangible investment they make. But there would be a high price to pay. Strong IP rights reduce the opportunities for other firms to realize the synergies between intangibles; so while it may increase the incentive to invest, it reduces the productivity gain from investments. As Bronwyn Hall has pointed out, interlocking suites of interlocking patents sometime act as a barrier to competition (Hall, Helmers, and Graevenitz 2015). In some cases, the potential productivity gain from synergies is sufficiently strong that there is a good case for weakening rather than strengthening IP rights—such as software patents, or telecoms, where there are a lot of interlocking patents that make it too hard for an innovating firm to bargain with all the relevant patent-holders. A further danger of strengthening IP laws is that it’s possible to do so in uneven and partial ways that favor incumbent rights-holders and patent trolls (both of which groups often devote significant resources to lobbying), while doing little to encourage new intangible investment.

There is, however, a good case for clearer IP rights. Well-run patent offices are equipped to reject vague patents that create uncertainty. Clear legal processes give IP owners confidence that their rights do what they think they do and discourage vexatious lawsuits and the kind of legal shopping-around that has brought so many patent cases to the notoriously troll-friendly Eastern District of Texas court.

There is more to rules around intangibles than intellectual property law itself: markets and norms matter too.

PROPERTY RIGHTS

The Republic of Foo’s high-intangible-investment economy has clear intellectual property laws, consistent IP courts with clear jurisdiction, and well-run patent and copyright authorities that reject confusing or overly broad IP claims.

The Kingdom of Bar, on the other hand, has an unwholesome mix of very strong IP laws in particular areas where rights-holders have lobbied effectively, and unclear and poorly administered IP laws in other areas, resulting in lots of low quality and disputed IP rights. The adjudication of these laws varies wildly, with some courts leaning toward rights-holders and others toward defendants.

Let’s consider markets first. As we saw in chapter 4, part of the reason tangible assets are less likely to be sunk costs is that they are tradable and people know what they are worth. Valuing a patent or a copyright will probably never be as easy as valuing a used van, but establishing markets like the Digital Copyright Exchange proposed in the UK by Ian Hargreaves in 2011 may help this process; patent pools, in which firms coinvest in research and agree to share the resulting rights, have been used in a variety of industries since the early twentieth century.

Given sufficient advances in technology and infrastructure, these kinds of markets and institutions need not be limited to major intangible assets like patents or copyrights. They may also be applicable to the tiny elements of user-generated data that collectively make up the vastly valuable databases and networks of firms like Google and Facebook. Jaron Lanier, the philosopher and computer scientist, called for a system that would allow the creators of user-generated content—that is, you and me every time we interact online or often offline—to charge a very small fee for the use of our data. Establishing these kinds of exchanges is a major undertaking, requiring significant coordination between rights-holders, content platforms, collection agencies, and governments. But it may be worth the effort: efficient markets and platforms for exchanging IP will be economically valuable in an intangible economy.

Because intangibles often have valuable synergies, they rely on norms, rules, and standards about how to bring them together. Some of these norms are technical, like technological protocols that allow different pieces of software to interact; some of them are professional norms, like the phasing of rounds of venture capital; some of them are regulatory, like rules about what data websites can gather and what they can do with it, or the regulations that govern relationships between firms (for example, between platforms like YouTube and the owners of copyrighted video content). Most of them are underpinned by social consensus about how things should work (the belief among developers that software should be compatible, not proprietary and closed off, for example, or the beliefs about the balance between personal privacy and the rights of businesses that inform data protection law).

To maximize effective intangible investment, an economy needs carefully thought-out rules, based on informed and somewhat stable social consensus. This, in turn, requires investment (developing standards is not free) and social capital. Divided, fractious, or incurious societies, those with insufficient social capital, are more likely to have unstable and ever-changing views on what the rules on things like privacy should be trying to achieve—and when it comes to encouraging investment, stability may be more important than the precise norm that is adopted. Establishing and enforcing these norms is costly: they require appropriately funded patent offices and regulators, and they require government to expend political capital to regulate fairly (rather than simply implementing the will of the most expensive lobbyists).

Helping Ideas Combine: Maximizing the Benefits of Synergies

THE FUTURE: INTELLECTUAL PROPERTY

The Republic of Foo’s high-investment, intangible-based economy has deep markets for various intellectual property rights, perhaps including patents and copyrights. It is noted for its effective rules and standards on everything from privacy to medical research; these rules are not the most liberal or the most conservative in the world, but they are notable for their clarity and stability. This stability derives in part from a mature and informed public debate on issues like privacy and data use, and partly from a strong technical and practical skill base.

The Kingdom of Bar, by contrast, lacks effective markets, and its standards are poorly defined, inexpertly designed, and often unreliable, being subject to knee-jerk shifts as public opinion changes.

Good public policy should be just as assiduous about creating the conditions for knowledge to spread, mingle, and fructify as it is about creating property rights for those who invest in intangibles.

Despite frequent predictions that the Internet will lead to the death of distance, for the time being the spillovers between intangibles happen in specific places where people congregate, especially in cities. This makes good urban planning and land-use policies extremely important. There is of course a vast literature on what constitutes good policy for cities, but in the context of intangibles, there are two important principles.

On the one hand, city rules should not make it hard to build new workplaces and housing. Cities should have freedom to grow to make the most of the ever-increasing synergies arising from intangibles.

On the other hand, cities need to be connected and livable. Synergies are more likely to be realized if people meet each other and interact than if urban life is atomized and siloed. Getting this right involves striking a balance; it takes a combination of Jane Jacobs–style liberalism, tolerating messy and diverse areas rather than building multilane highways through them, and of some benign planning, providing enough infrastructure for people to get around and places for them to meet. The kinds of cities that attract what Richard Florida called the “creative class,” or the “innovation districts” that Bruce Katz observed emerging across the United States, involve a mixture of judicious planning and organic growth.

There are inevitably tensions in this kind of policy. In intangible-intensive cities like New York and London, liberalizing planning rules to allow more housing to be built is criticized for causing the destruction of important public spaces and cultural venues where people congregate. Good development, especially in an age of intangibles, involves providing both for the basics of housing and transport and for conviviality.

A skeptical reader might at this point ask what is new about the need for good town planning and land-use rules. After all, liberalizing planning rules is one of those policies that academic economists have been demanding for decades, but that is generally thwarted by other factors, from the desire to reduce sprawl and unsightly development to existing homeowners’ defensiveness about the value of their properties. It is true that this is a well-trodden issue. But the significance of the rise of intangibles is that with each year that goes by, the economic cost of bad urban policy, of protecting greenbelts, of restricting building heights, or of protecting lot sizes, will go up: the more reliant the economy is on intangibles, the more the economy will lose out by restricting the opportunities for intangibles to cross-fertilize.

To get a sense of the changing costs of planning restrictions consider the geographer Christian Hilber’s (2016) dramatic example from London. If you go to King Henry VIII’s Mound, Richmond Park, ten miles southwest of St. Paul’s Cathedral in London, you will find an avenue of trees, planted in the early 1700s, that creates a “keyhole” view of the dome of St. Paul’s. That view has been the same since 1710. How has it survived so long? It is protected by planning regulations, namely the London View Management Framework.1 These regulations prohibit tall buildings in the sight line between Richmond Park and St. Paul’s. They also don’t allow tall buildings behind St. Paul’s, which the planners have decided would constitute an unacceptable backdrop to that view. As the LVMF (2012, para. 175) says: “In determining applications [for new buildings], it is essential that development in the background of the view is subordinate to the Cathedral and that the clear sky background profile of the upper part of the dome remains.” As Hilbers says, “while this view is certainly enjoyable for those living nearby or for hikers, it arguably imposes an astronomic and ever growing economic ‘opportunity cost.’ . . . The protected vista, through limiting supply, raises housing costs of all Londoners and adversely affects the capital’s productivity.”

THE FUTURE: LAND USE AND PHYSICAL INFRASTRUCTURE

The Republic of Foo, our high-investment, intangible economy of the future, has significantly overhauled its land-use rules, particularly in major cities, making it easier to build housing and workplaces; at the same time, it invests significantly in the kind of infrastructure needed to make cities livable and convivial, in particular, effective transport and civic and cultural amenities, from museums to nightlife. In some cases, this involves rejecting big development plans that destroy existing places. It has faced political costs in making this change, especially from vested interests opposed to new development or gentrification, but the increased economic benefits of vibrant urban centers have provided enough incentive to tip the balance of power in favor of development.

The cities of the Kingdom of Bar have chosen one of two unfortunate paths: in some cases, they have privileged continuity over dynamism in its towns—creating places like Oxford in the UK, which are beautiful and full of convivial public spaces, but where it is very hard to build anything, meaning few people can take advantage of the economic potential the place creates.

Other cities resemble Houston, Texas, in the 1990s—a low-regulation paradise where an absence of planning laws keeps home and office prices low, but where the lack of walkable centers and convivial places makes it harder for intangibles to multiply. (To Houston’s credit, it has changed for the better in the last twenty years.)

The worst of Bar’s cities fail in both regards, underinvesting in urban amenities and making it hard to build. In all three cases, the economic disadvantage of not having vibrant cities that can grow have become larger and larger as the importance of intangibles has increased.

But creating the infrastructure for spillovers is not just about physical space. Currently, the most effective collaborations happen face-to-face, despite the dizzying variety of digital technologies for socializing and collaboration, from Skype and e-mail to Facebook and Slack. But just because the widely predicted death of distance has not come to pass, doesn’t mean that it will never do so. It seems very likely that at some point people will discover better ways to interact meaningfully with one another at a distance using IT, as new applications develop and the workforce becomes populated by people who grew up with online social lives and hobbies.

The question of how people use technology to boost what some call “collective intelligence” has a long history: it lies behind the famous “mother of all demos,” the 1968 presentation in which Douglas Engelbart demonstrated the world’s first instances of videoconferencing, dynamic file linking, revision control, and electronic collaboration. Collective intelligence is intimately entwined with the development of Internet phenomena like Wikipedia, and it continues to evolve in the form of platforms like Slack and GitHub.

An economy that can develop technologies and ways of working that replicate the social power of face-to-face interaction at a distance will be transformed, particularly when it comes to land use. Freedom from the tyranny of ever more expensive city center property is a big economic win. So while the death of distance may be a long shot, the kind of thing that is promised long before it is delivered, the economic rewards are very large.

There are a few things governments could do to help this along the way. The government of Foo, our intangible-friendly state, could follow the example of DARPA in the 1960s and 1970s and fund experimental development into the use of technologies to foster collective intelligence and effective collaboration. (Indeed, the European Union currently funds several research programs into this under the Horizon 2020 program; in the United States, programs by not-for-profit organizations such as the MacArthur Foundation Research Network on Opening Governance play a similar role.) More ambitiously, Foo might experiment with tools for distance working and collaboration in its own business. This could involve making government departments lead users of distance working tools; it could also involve using digital collaboration tools to run public consultations, democratic deliberations, and other engagement exercises that only governments tend to do.

A Financial Architecture for Intangible Investment

We saw in chapter 8 that financial markets are designed to meet the needs of businesses that invest in tangible assets, not in intangible ones. Changing how financial markets work is not easy, but most governments already do it to some extent, whether by offering government loan guarantees, tax breaks for certain types of finance like venture capital, or, most significantly, by treating debt interest but not the cost of equity financing as a tax-deductible expense. What would a country do differently if it wanted to create the conditions for intangible-intensive businesses to get the capital they need to thrive?

First of all, governments should encourage new forms of debt finance that make it easier for companies to borrow against intellectual property—intangible assets to which property rights can be attached. Government cannot usually make financial innovation happen, but it can make it easier. As we saw, the governments of Singapore and Malaysia have put in place schemes to encourage intangible-backed loans, partly by subsidizing the loans and partly by instructing government bodies responsible for IP (such as patent offices) to work with banks to reduce legal and technical barriers.

In the longer term, the government should create the conditions for a shift from debt to equity financing. As we have seen, it is often hard to raise debt financing against intangible investments because they are sunk: the bank can take a charge or lien on your fleet of vans or your office in the event you can’t repay your loans, but it’s harder to do the same with a proprietary process or a brand. Because companies can claim tax relief on interest payments but not on the cost of equity, debt is cheaper than equity for any given level of risk. As intangible investment becomes more important, this distortion will hold back investment more and more.

Creating a tax credit for equity financing—that is, reducing a company’s tax liability by an amount reflecting the cost of equity—is one way to correct this; another is to tax debt interest payments but lower overall tax rates to compensate. It is a proposal with a respectable pedigree: a credit exists in Belgium, and various versions of the credit were analyzed and recommended by Nobel laureate James Mirrlees in his canonical 2011 review of the UK tax system (Mirrlees et al. 2011). Governments should not be under any illusions about the difficulty of this kind of plan: it is the equivalent of open-heart surgery on a central part of the corporate tax system, and it will be opposed by any number of vested interests whose business models depend on cheap debt. And such a plan would require the emergence of new institutions for providing equity financing to small and medium-size businesses, which would also take a lot of time to emerge. But as the importance of intangibles grows, the rewards for making the change, in terms of increased investment and productivity, will grow ever greater.

We would expect to see public equity investment dominated more by institutions, some of whom would commit to taking longer-term stakes in intangible-rich companies, enabling greater investment. Government has a few roles that it can play here. First, it can remove regulations that discourage blockholding (these include disclosure requirements, rules on what information companies may provide blockholders, and rules about which shareholders may vote with borrowed stock). Second, it can reexamine standards of financial accounting to identify better ways of reflecting intangible investments (following the lead of the designers of California’s planned Long-Term Stock Exchange or of accounting scholar Baruch Lev’s reform agenda set out in The End of Accounting).

There may also be a different strategy available to those governments fortunate enough to run sovereign wealth funds or large, endowed state pension funds. As we have seen, the largest institutional investors may be able to invest broadly across an ecosystem, knowing that they can benefit from spillovers of intangible investments even if an individual company they have backed does not. These larger national funds could be deployed to invest in particular ecosystems (in the way that Fidelity is reported to have invested across Elon Musk’s intangible-intensive business empire).

Alongside these regulatory changes, we might cautiously hope for a cultural shift among the managers of large companies and institutional investors. The UK’s Purposeful Company project (Big Innovation Centre 2017) and the international initiative Focusing Capital on the Long Term have both argued for managers and large shareholders to be more willing to make long-term investments, particularly in intangible investments like R&D and organizational and human capital. Skeptics might argue that fine words and good intentions are not enough to change the behavior of big businesses. But in combination with other policy measures, they may prove effective; it certainly seems that the behavior of those companies that are willing to make large, long-term investments in intangibles is at least partly a matter of culture.

While we might expect to see venture capital develop further in an increasingly intangible economy, it is not clear that governments can or should do much more to promote it than they already do. As Josh Lerner showed in The Boulevard of Broken Dreams (2012), once tax breaks or subsidies for venture capital get beyond a certain level, they tend to encourage dumb investment (since the tax gain on its own is enough for the investors to profit); since the entire point of venture capital is smart investment, very large tax breaks are self-defeating. For a country to grow its venture capital sector, time and favorable framework conditions are more important than additional subsidies.

THE FUTURE: FINANCIAL ARCHITECTURE

The Republic of Foo, our intangible-savvy jurisdiction, implemented many of these recommendations. Over a period of years, it managed to radically change its tax system to equalize the corporate tax status of debt and equity, in the teeth of significant political opposition and administrative difficulty. Foo is now known as a center of equity investment, with increasingly deep equity markets for smaller businesses, as well as an innovative IP-backed debt finance market. It has been helped by the commitment of several large domestic institutional investors to take larger, longer-term interests in public companies, a move that seems to have helped encourage more investment among large quoted companies and reduced the volume of buybacks.

The Kingdom of Bar, by contrast, continues to struggle: the financing of its smaller businesses is still as dominated by debt as it ever was, partly because it continues to be favored by the tax system and partly because so few institutions can provide equity financing to smaller firms. Following international fads, it has spent millions trying to develop an indigenous venture capital industry, but frequent changes of policy and the unattractiveness of the wider conditions for investing in intangibles mean that there is little to show for their efforts.

Solving the Intangible Investment Gap

So far we have suggested that governments should mitigate the underinvestment problem posed by an intangible economy in three ways: strengthening ownership claims to intangibles, where possible; creating the conditions where businesses can make the most of intangible spillovers and synergies; and encouraging financial reform so that companies face fewer incentives to underinvest. These are all worth doing, but it seems unlikely that they will entirely solve the underinvestment problem. After all, the underlying incentives for companies to hold back from investments with high spillovers will still remain. And to the extent that intangibles look set to become more and more important to the economy each year, the underinvestment problem will get worse and worse.

There are two actors in the economy that have an interest in making intangible investments, despite the risk of the benefits spilling over.

The first is the small number of large, dominant firms that seem to have an ability to not only gain from their own investments but also to appropriate the benefits of other firms’ investments. This is one interpretation of what firms like Google or Facebook are doing when they back moonshot-style R&D programs, or when they spend liberally on supporting “start-up ecosystems” in major cities—if you are a big and diverse enough firm, these kinds of investments may be in your enlightened self-interest.

The second is the government and other public interest bodies such as large not-for-profit foundations, both of which are meant to take a wider perspective.

It is theoretically possible that large, dominant firms might over time invest more and more in intangibles, making up the shortfall from the rest of the business sector. This would effectively be a return to the days of large, Bell Labs-style investments. It may even be that some of the same underlying dynamics encourage them: just as the public-good research of Bell Labs was in some ways a quid pro quo for the US government’s willingness to tolerate AT&T’s telecoms monopoly, perhaps big tech companies of the future that enjoy effective monopolies due to networks will be encouraged to invest in R&D and other intangibles as part of their license to operate. But, on the whole, this seems unlikely: the relationship between government and business in most developed countries has changed so much since the 1960s and 1970s that it is hard to imagine this kind of corporatism being re-created on a significant scale, and it is hard to imagine that it would not have other negative effects that would lower productivity.2 (A smaller scale version of this might emerge, however, if more companies follow the pattern of Microsoft, which generated great personal wealth for its founders, who then went on to fund intangible investments for the public good. Examples are Bill Gates, whose Gates Foundation funds research into tropical diseases, and Nathan Myhrvold, who backs nuclear and geoengineering research. But this seems unlikely to make up the difference.)

This leaves government as an investor of last resort. It is hard to escape the conclusion that if intangible investment is harder for businesses to fund, and if it is becoming more important to the economy, then unless we are prepared to see a shortfall in investment, the role of government as an investor will have to grow.

This ought not to be a totally alien concept in developed countries, whose governments already make significant investments in intangibles that firms use, especially in the form of public R&D and subsidized training. In the UK, about a third of all R&D, and a much greater proportion of early-stage R&D, is funded by the government. But anyone with a passing familiarity with public sector software projects will know that not all government-funded intangible investment works well. How then can a country increase publicly funded investment in intangibles without leading to widespread malinvestment? There are a few practical options.

Public R&D Funding. The first is to increase government spending on R&D: spending more on university research, public research institutes, or research undertaken by businesses. Paying for research is one of the least ideologically controversial types of investment a government can make to promote growth: it is popular with Jeremy Corbyn and Bernie Sanders on the left, Peter Thiel on the right, and a significant number of politicians and pundits in between. The rationale harks back to one of our four S’s of intangibles: spillovers. Because returns on R&D are not always captured by the person or business investing in it, businesses do less R&D than is optimal for the economy as a whole, and therefore government has a legitimate role in stepping in, either funding research in universities or institutes or paying firms to do R&D with grants or tax breaks. In total, in 2013 OECD countries spent about $40bn on publicly funded R&D and another $30bn on R&D tax breaks (Appelt et al. 2016).

The evidence for the economic benefits of public research turns out to be harder to evaluate than you might think, but such evidence as we possess looks quite positive. Research by one of the authors together with Alan Hughes, Peter Goodridge, and Gavin Wallis suggests that extra investment by the UK government in research in universities increases national productivity by 20 percent (Haskel et al. 2015). (There were substantial swings in government support for universities over the 1990s and 2000s, and those ups and downs are well correlated with productivity ups and downs, with around a three-year lag.)

As we have pointed out, correlation does not prove causation. For example, many universities are in economically fortunate areas. But does this mean having a good university raises local economic fortunes? Or do rich areas open universities? One needs a strategy to identify the causal link, if there is one, from university spending to local prosperity.

One clever way to get at the answer to this question of linkage is by studying more or less an experiment arising from a unique custom of US university finance. The economists Shawn Kantor and Alexander Whalley (2014) pointed out that many universities in the United States spend a fairly fixed amount (about 4 percent) of their endowments each year. (This practice has a name, the Bengen rule, after the financial adviser who calculated that this was a sustainable annual drawdown or spending rate from an endowment or pension fund.) So, when stock markets boom or collapse, university spending tends to rise or fall with the market values of their endowments, independently of local economic conditions. Kantor and Whalley looked at whether there was a correlation between changes in university spending per capita (caused by these shocks) and local economic conditions (measured as nonuniversity wages in the local area).

Using a sample of 135 colleges and universities located in 85 US counties, they found that, when there was a stock market boom leading to higher drawdowns, the increases in university activity (mostly increased research output) did indeed raise local incomes. So there is a spillover link from university research to local economic success, and it lasts for a long time (at least five years, based on their data), but on average it is modest. Interestingly, the strength of the link varies. The links are larger if (a) the university is research-intensive and (b) conditions in the local area are more conducive to absorbing that research. Those conditions are that firms in the local area are more high skilled and are technologically closer to the university’s research (e.g., they cite university patents).

One thing we can infer from this is that science policy can be a complement with regional policy and not a substitute for it. The benefits to providing science funding to a university in a disadvantaged town will be substantially muted unless that local community has the capacity to absorb the results of the increased research (for example, high-skilled workers and local industries that can make use of research outputs).

There is a lively debate on what specific methods—from funding public research to mission-oriented programs, competitions, tax credits for private R&D—work best. (In the UK, the mix is roughly £1 on R&D grants to businesses to £3 in tax breaks for business R&D to £10 of publicly funded academic science.) But the idea that we would expect to see more public money spent on R&D in one form or another seems a logical consequence of the growing importance of intangible investment.

R&D is not the only sort of intangible that governments can fund, though. The public sector has historically played an important, if largely unheralded, role in funding the other intangibles needed to bring products to market. Sometimes this happens through tax breaks or direct funding. The government of Singapore subsidizes business investment in a range of intangibles through what is in effect an intangibles tax break, the Productivity and Innovation Tax Credit,3 which covers design, automation of processes, training, and the acquisition and development of various sorts of intellectual property, alongside R&D. Some governments provide cheap or free advice on production methodologies (such as the UK’s recently discontinued Manufacturing Advisory Service or the US Manufacturing Extension Partnership)—this is in practice a publicly provided organizational development or design investment. Governments are also financing intangibles when they fund the arts, to the extent that this benefits those parts of the economy dependent on design, expression, or aesthetic creativity. Nesta research suggested that over 10 percent of the economy of the UK could be classed as “creative” in this sense (Higgs, Cunningham, and Bakhshi 2008), and that publicly subsidized art in the UK made a significant contribution to the commercial creative industries.

Public Procurement. Another way government can in practice fund intangible investment is by using the lever of procurement. When the US military funded the development of the semiconductor industry in the 1950s, they did not just fund R&D. By acting as a lead customer (often paying on a cost-plus basis), they effectively funded America’s businesses to invest in the intangibles needed to produce and sell chips, an investment that proved valuable when the businesses expanded into commercial markets. The Taiwanese government’s support for its nascent semiconductor industry in the 1970s and 1980s (particular through its technology agency ITRI) worked similarly: ITRI did not just invest in R&D, it incubated companies like UMC and TSMC, investing in the intangibles they needed to run semiconductor foundries effectively and link them to the global semiconductor supply chain. The success rate of industrial policy in supporting infant industries is an open question; but to the extent that it works, it is an example of government investment in non-R&D public intangibles.

The innovation scholar David Mowery has studied whether “smart” public procurement works in the United States and whether the romance about US examples like DARPA, the Small Business Innovation Research program, or the Apollo and Manhattan programs is misplaced (Henderson, Newell, and Mowery 2011). He observes that the development of the US IT sector is a major success story for procurement. In the 1950s the US military procured a lot of software and semiconductors, and this demand helped Texas Instruments and other firms invest not just in R&D, but also in the other processes necessary to make and sell semiconductors. He notes that one provision of this program was that more than one supplier was needed, and this made the sharing of information and standards in the industry a common practice. By the late 1960s, however, the military was buying a very small share of IT products, and private sector demand had become very important. Fortunately, the military projects were, in fact, highly complementary to private sector needs. Over time things have changed, and the software industry has matured to a point where the military now buys software from the private sector. An attempt by the US military in the 1980s to make its own software was a failure. So ultimately the success was in developing something that was very complementary to private sector needs, and the private sector just took over the lead.

While the development of the US IT industry is an example of procurement effectively encouraging intangible investment, there have also been some failures. In the 1970s and 1980s the US Air Force invested in the development of computer-aided machine tools, but their efforts were surpassed by those of Japanese businesses. Civilian nuclear power also benefited from swathes of defense funding and procurement spending, but if anything the needs of the defense sector (such as powering submarines and creating plutonium for atomic weapons) hindered rather than helped the evolution of effective nuclear technologies.

All this shows that using procurement to encourage intangible investment is not a free lunch. There are four things governments must believe they can get right if they want this strategy to work.

First of all, there is the question of scale. Policy wonks around the world often look enviously at DARPA, the US defense innovation agency, which spends around $3 billion a year on a mixture of innovative research and challenges and has played an important role in the development of technologies from the computer mouse to the driverless car. But part of the reason DARPA works is that it is backed up by the United States’ $600 billion defense procurement budget, one of the principles of which is to maintain the technological superiority of the American military.

Second, there must be a sufficient level of political commitment. Using procurement to encourage innovation involves a risk of failure. If a government cannot tolerate this and constantly tries to mitigate the risk of failure, innovation is unlikely to result. One of the reasons that defense procurement has in the past been good at encouraging innovation is that it has typically been insulated from many political pressures, freeing recipients of defense funding to take more risks.

Third, there is an inherent tension between the normal incentives of procurement—getting good value for money—and the risks and mindsets involved in promoting innovation. It is not just a question of personnel, although that is important—the kinds of officials who are good at getting value for money will often be different types of people from those who are good at fostering wild breakthroughs. More worrying is that when value-for-money procurement fails, innovation is often used as an excuse (“we lost money, but we were trying something new!”). This runs the risk that doing too much innovation procurement creates a cover for standard procurement failure.

The final question for any government considering using innovation to foster procurement is Clint Eastwood’s: “Do you feel lucky?” It is very hard to know what the real odds of success in innovation procurement are partly because survivorship bias is great (How many failed attempts to use procurement to foster innovation do we simply not know about?), and partly because what made it work is so unclear (To what extent was fostering innovation in semiconductors or data communications good luck? How easy would it be to pick the next winner?).

Training and Education. We might also foresee a growing public role in financing particular sorts of training and education. Governments’ involvement in training relates mainly to funding the education of young people (which has many effects and purposes, one of which is to improve the productivity of citizens as workers) and providing some subsidies for industrial training programs, such as (in some countries) apprenticeships.

Paying for citizens to go to school for longer was, for much of twentieth century, an important way that governments increased productivity; the economists Claudia Goldin and Lawrence Katz documented the vital role of education in the economic growth of the United States, pointing out, for example, that while 62 percent of the 1930 US birth cohort graduated from high school, 85 percent of the 1975 cohort did (Goldin and Katz 2008). Robert Gordon and Tyler Cowen have argued that there are diminishing returns here—children and young people can only spend so long in school or college—and that this will prove to be a major brake on US economic growth in the future (Gordon 2016; Cowen 2011).

Working out how to defy these diminishing returns has proved challenging. Goldin and Katz suggest more targeted support at all stages of education to increase the supply of educated workers: more very early stage support, lower class sizes for middle schools, and more support for college. And, of course, some people are spending longer in school, as more occupations demand degrees or even postgraduate qualifications. But the challenge of trying to fit more education into the finite number of years of a person’s youth remains.

Others have argued that the answer lies in changing not how much we teach, but what we teach. In recent years, it has become fashionable to argue that particular types of education may be unusually valuable: consider, for example, the fashion for teaching coding in schools, or for encouraging children and students to learn collaborative problem-solving skills, both of which, it is argued, will give them skills that will be particularly useful in the economy of the future.

However, we should be somewhat skeptical about our ability to predict what skills the economy of the future needs and our ability to teach them. Perhaps in twenty years’ time, coding will, for the most part, be automated. Perhaps collaborative problem solving cannot be inculcated by changing the curriculum.

But there is an alternative that may solve both the problem of when to teach people and the question of what to teach them: increasing the amount of training people receive in adulthood. Adult education has always been the Cinderella of the educational system, starved of prestige and of public funding. But its usefulness in an increasingly intangible-rich economy seems clear.

First of all, adult education by definition need not delay people from entering the workforce; being able to invest in a person’s education throughout a person’s life makes many more decades available. Second, the availability of adult education reduces the problem of trying to guess what skills will be valuable in twenty or thirty years’ time. For all the excellent research done on the skills needed by the economy of the future, predicting a couple of decades out reminds one of Sam Goldwyn’s advice: “never make predictions—especially about the future.” But if people have the opportunity to acquire more skills during their working lives, prediction becomes less important: adult education provides people with option value. It may also help mitigate some of the problems of inequality we described in chapter 6: to the extent that the growth of intangibles disadvantages those with poor skills and makes some skills obsolete, the availability of training offers a way of redressing the imbalance.

However, anyone planning to expand adult education faces a strategic problem: how to deliver it effectively. Schools, universities, and further education/community colleges are well established organizations with long track records. They may not be perfect, but they have evolved and improved over many years, and society has evolved alongside them, such that going to school and into further or higher education is an expected part of most people’s life-course, at least in the developed world. Adult education is less of a known quantity. Moreover, it seems likely that new technologies ought to make educating adults easier: digital technologies should offer ways of teaching more cheaply and conveniently. (MOOCs—Massive Open Online Courses—seem so far not to have lived up to their initial promise, but the field is still less than two decades old, and it is too early to say whether better versions could be substantially more effective.) What is needed is significant investment in innovating how we deliver adult education, to identify new models that work cost-effectively and at scale. Even if these forms of education end up being paid for by the adult students themselves rather than by taxpayers, the research to develop new models that work seems like a worthy goal of public policy.

Government funding can also help reduce coordination problems that may hold businesses back from investing. Suppose there are big economic gains to be had from developing self-driving cars and reconfiguring our cities around them (fewer car accidents, more productive commutes, freeing up parking spaces for redevelopment, and so on). But realizing these benefits requires a lot of investments to be made together (driverless car technology, urban design, new insurance policies, and so on); it may well be that no company is willing to make investments on its own unless it knows that others will make complementary ones. In this case, it is possible that government investment may not only be useful in itself (by funding high-spillover investments that others would not make), but would also encourage wider investment by increasing the likelihood that others would make complementary investments. The role of government in making these kinds of “test-bed” investments will increase in an intangible economy.

The Challenges of Public Investment

The idea that the government will need to fund a greater share of investment is not one that we suggest lightly. It raises at least three further challenges—competence and bias, how to pay for this funding, and the question of legitimacy—each of which highlights an important change that will need to take place if the intangible economy is to thrive.

Many critiques of government involvement in the economy, and particularly of attempts by government to make investments, focus on the issue of “government failure.” How will governments know where to invest, and, even if they do, how can we be sure that they will not be swayed by vested interests? In the worst case, governments might back unwanted or unviable technologies, either out of ignorance or because certain businesses have successfully lobbied them. This view can overlook the extent to which governments already make rather specific investments and “pick winners,” but the danger it identifies is real. This can be mitigated to some extent by honesty and knowledge. Impartial judgment can reduce the effectiveness of industry lobbying; better use of data and analytics can improve officials’ ability to administer procurement schemes or run test beds.

This means that if we want to see a government willing to invest more in intangibles than governments currently do, then we would need to see a steady increase in the honesty, competence, and economic knowledge of policymakers. Good governance would be at an increasing premium for a government in an intangible economy, since the opportunities for malinvestment and enabling rent-seeking will increase.

The second problem is one of public finance. Spending more money on university research, research grants, or innovative procurement generates another call on public budgets, which are stretched all over the developed world. One way or another, it would need to be paid for. One proposal to fund this kind of spending is for governments to take equity stakes in businesses benefiting from public R&D funding and plow the returns into the next generation of intangible investment (this recommendation was made by Mariana Mazzucato in her best-selling The Entrepreneurial State). But it is not clear if this proposal gets around the problem of intangible spillovers: the precise reason government is funding intangible investments is because the benefits do not reliably accrue to the firm making the investment; simply taking a stake in a firm alongside which government invests will not provide a reliable source of funding. What is more, making the government dependent on the performance of particular firms for its future operating budget is likely to increase its conflicts of interest, making it harder for the government to make investments in an impartial way, which, as we have seen, becomes more important the more investment decisions the government itself makes. In fact, the most reliable way for the government to fund intangible investments is from general taxation: this allows the government to benefit from the spillovers of intangible investment wherever they arise and reduces government dependence on a subset of firms in which it holds equity. So, increasing public investment in intangibles implies an increase in the tax burden or a reduction in other areas of public spending.

This leads to a third implication: to obtain approval for more public spending funded either by raising taxes or by reducing other areas of spending, democratic governments will need to make a stronger case for why it is necessary. Traditionally, science and technology policy (the banner under which most government intangible investments in R&D have been made) has been technocratic, rather than democratic. The goals of scientific research were set by scientists or nonpolitical funding agencies; the question of how much to fund science has rarely been a controversial political hot topic. The vision of funding research based on scientific merit alone rather than to advance specific aims was set out in the United States by Vannevar Bush in Science: The Endless Frontier and in the UK formed the basis for what became known (somewhat mythically) as the Haldane Principle. While there were exceptions (the space race and the funding of DARPA in the United States were both highly mission oriented), for the most part public science investment made an unspoken deal with democratic politics: science funding decisions would be done by technocrats, not voters; but in return, it would be a relatively small budget line in the government’s spending plans. For democratic governments to commit to a significant increase in intangible investment, a different political settlement may be needed. One possible way to achieve this is by winning greater public buy-in to the intangible investments that government plans to make: by showing that they contribute to specific goals that voters value, for instance. (Opinion research suggests that, at least in the UK, aligning science funding to specific missions is the key to building a supportive coalition of over 50 percent of the population.) There is, of course, a tension here: greater democratic control of things like research funding could lead to more malinvestment—the public may be worse at directing funding than technocrats or scientists. But in a democracy, increasing the legitimacy of the funding process may be the most effective way to build the case for greater public funding.

To see how public coinvestment in intangibles might turn out, let’s turn back to our two imaginary countries, the Republic of Foo and the Kingdom of Bar. Despite the sensible measures it has taken to codify IP rights, manage the spillovers of intangibles, and create an intangible-friendly finance system, Republic of Foo businesses still invest less in intangibles than is optimal for the economy. While some of the slack has been taken up by not-for-profit foundations (set up with the windfall profits from some of the Republic’s successful intangible-based businesses), the shortfall would still persist had not the government over time stepped in to make some of these foregone investments. This change has been the source of considerable political stress and strain: the idea that the government should fund more investment in things like science and training was initially not popular among voters, most of whom had other priorities for public spending and thought these investments should be left to businesses. Making the change was only possible because successive governments were able to present public investment in research, training, and procurement as the answer to pressing national challenges, and such investment gradually won popular support for greater funding. The Republic has been helped in this by the quality of its political culture, which frequently is near the bottom of league tables for corruption and near the top of tables for the quality of public administration. Despite this, there have been occasional scandals of malinvestment and even bribery relating to public investments—but so far, thankfully, on a small scale. The luckless Kingdom of Bar, by contrast, has done nothing to increase public investment in research, training, or other intangibles; together with its other failings, this has resulted in a significantly lower level of investment and a decade of disappointing productivity growth. Even faced with the example of other countries whose governments invest and whose economies seem to be thriving, no one has been convinced that more public investment would help the Kingdom, partly because most voters still see investment in research as a narrow, technocratic concern and partly because the regular corruption scandals that plague the government give no one the confidence that public investment would be allocated sensibly or impartially.

Box 10.1. An Opportunity for Small Nations:
or, What Should Ruritania Do?

Most economic changes bring opportunities to those countries quick enough to respond to them. The shift to intangibles is no exception. There may well be a first-mover advantage to countries able to adapt quickly to the needs of an intangible economy. The policies required are most easily implemented in small, open economies with sufficient political cohesion and administrative competence to agree on goals quickly and execute them effectively—we have called our exemplar of this sort of country Ruritania.

Unlike most of the recommendations in this chapter, the ideas that Ruritania adopt tend to be zero-sum games: they are based on the principle of attracting economic activity from other countries, and, to the extent that Ruritania gains, other countries lose out. That is not to say that governments may not want to try them.

Let’s consider some policies Ruritania has adopted that have given it a significant economic boost.

Become an Arbitration Center for Intangible Claims

Investors in intangibles like certainty over what they own, but this is often unclear, partly as a result of legal uncertainty and partly because of the variability of different jurisdictions in enforcing the law. Ruritania invested in up-to-date, clear laws on ownership of IP and on effective, well-funded courts to administer them. As a result, businesses in many nearby countries chose to draft their contracts according to Ruritanian law.

Offer Favorable Tax Rates on Intangible Capital

Intangible capital is often more mobile than tangible capital: it is hard to move a factory or a shopping mall, but relatively easy to move a patent, a brand, or the location of a set of operating procedures. Ruritania capitalized on this by designing a very intangible-friendly tax code, providing significant deductions for profits relating to intangible assets. This might not have been a good idea from the point of view of Ruritania’s own businesses (there is limited evidence that big tax breaks like patent boxes do much to encourage new intangible investment), but the code did an excellent job of attracting other countries’ intangible-intensive businesses to establish themselves, or their local branches, in Ruritania, generating jobs and, often, follow-on investment.

Develop Financial and Intellectual Clusters

Once Ruritania had managed to attract regional head offices and had made itself a local center for contracting and dispute resolution on intellectual property, it built on these attributes by fostering a financial services sector well geared to the financing of intangible-intensive businesses (with an emphasis on IP-backed loans and venture capital); it also invested in public research alongside the intangible-intensive companies that had located there to take advantage of its tax and legal framework. (Both of these would have been good tactics for any country, as we have seen, but Ruritania’s status as an intangible hub makes them more likely to succeed.)

Strengthen Social Capital

Ruritania, being a small and relatively wealthy country, had always been quite socially cohesive. This advantage served it well as it sought to thrive in the intangible economy: these social networks made it easier for ideas to spread around the economy and made it more politically feasible to mitigate through government policy the potential increases in inequality arising from the intangible economy.

Clearly, not every nation can imitate Ruritania, since not everyone can be a hub, and widespread tax competition is counterproductive. But for an individual small, nimble country looking for a way to respond to changes in the economy, it may represent a viable path. Observers of Singapore and Ireland may notice familiar aspects of Ruritania’s strategy in the recent development of those two countries.

Coping with Intangible Inequality

The final big issue that governments will need to address in an intangible age is how to deal with the particular types of inequality that arise from an economy reliant on intangibles.

As we saw in chapter 5, an intangible-rich economy has a tendency to create a small number of highly profitable firms, partly because valuable intangibles can be scaled across a very large volume of business, and partly because the best firms seem to be profiting from their own intangible investments and from appropriating the benefits of other firms’ intangibles. In chapter 6 we saw that this tendency for firms to divide into leaders and laggards was partially responsible for long-run increases in income inequality. We also speculated that the psychological and cultural characteristics of workers who prosper in an intangible economy might be at odds with the mindsets of those whom the intangible economy leaves behind, with the result that the economic inequality fostered by the growth of intangibles is intertwined with a social schism.

Chapter 7 showed that a successful intangible economy depends a lot on what we called soft infrastructure: the norms, values, and social capital that allow people and firms to share spillovers, exploit synergies, and work collaboratively.

This creates a particularly vexatious double dilemma for governments. For a start, it seems that the dominant mode of production in the economy of the future is more likely to give rise to inequality, which many voters find problematic in itself. But in addition, governments find that the particularly divisive forms of inequality that the intangible economy appears to give rise to in fact threaten the social institutions on which a thriving intangible economy depends. There are a number of metrics that researchers have devised that might help us predict which countries and places will do better, and these include trust, power distance (how hierarchical the society is), and openness to experience (how interested and tolerant people are of new things). Some of these are deep-seated cultural traits; but other important factors may be influenced by government policy. Very unequal societies are likely to exhibit lower trust; very conservative ones will be less open to experience. Recent research by Alex Bell and his colleagues (2016) found that early exposure to technology made Americans much more likely to be inventors in later life, and that this early exposure tended to be influenced by wealth and class. One implication of this is that creating more opportunities for school children to be exposed to technology may increase the pool of people who can share ideas, thus increasing the possibility of positive synergies between intangibles in a country.

Inequality can also be economically counterproductive at the level of firms. And powerful intangible-rich businesses have an incentive to lobby government for unfair advantages, which again deters others’ incentives to invest.

All of this creates a deep challenge for governments. To help the intangible economy thrive, policymakers will want to encourage trust and strong institutions, encourage opportunity, mitigate divisive social conflict, and prevent powerful firms from indulging in rent-seeking. But at the same time, an effective intangible economy seems to exacerbate all of those problems, creating particularly socially charged forms of inequality, threatening social capital, and creating powerful firms with a strong interest in protecting their contested intangible assets.

We would like to tell you we have a solution to this problem, but, like most politicians in the developed world, we do not. It is not even clear what a world in which these problems had been successfully resolved would look like. But we are confident that this tension will dominate the political economy of the years to come, and that whichever country can resolve it will pave the way for great prosperity.

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