- Cover
- Title Page
- Copyright
- Dedication
- Acknowledgments
- Preface
- Part I: The Decision Quality Framework
- Part II: The Six Requirements for DQ
- 4: The Appropriate Frame
- A Friday Afternoon Dilemma
- The Key Components of a Frame
- Framing the Friday Afternoon Dilemma
- An Extended Example: The House Decision
- Developing an Appropriate Frame
- The Decision Hierarchy: A Tool for Framing
- Things that Can Go Wrong
- Judging the Quality of a Decision Frame
- Key Points to Remember
- Endnotes
- 5: Creative Alternatives
- 6: Relevant and Reliable Information
- 7: Clear Values and Tradeoffs
- 8: Sound Reasoning
- Reasoning for Michael's Job Decision
- Reasoning in More Complex Decisions
- The Relevance Diagram: A Tool for Structuring Complex Decisions
- The Decision Model: A Tool for Analyzing Complex Decisions
- The Tornado Diagram: A Tool for Displaying the Relevance of Information
- Flying Bars: A Tool for Displaying Overall Uncertainty
- Things That Can Go Wrong
- When to Get Help with Reasoning
- The Power of Iterating from a Simple Start
- Judging the Quality of Reasoning
- Key Points to Remember
- Endnotes
- 9: Commitment to Action
- 4: The Appropriate Frame
- Part III: How to Achieve DQ
- Part IV: The Journey to DQ
- References
- About the Authors
- Index
- End User License Agreement
Decision Quality
Value Creation from
Better Business Decisions
Carl Spetzler | Hannah Winter | Jennifer Meyer
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