REFERENCES

Shortened URLs are numbered sequentially; the related long URLs are listed below for reference.

Introduction

00-01 https://twitter.com/futuraprime/status/580810337391345664

00-02 http://contentsmagazine.com/articles/10-timeframes/

Chapter 1

01-01 http://newsroom.fb.com/company-info/

01-02 https://www.flickr.com/help/forum/en-us/72157652019487118/

01-03 http://www.theguardian.com/technology/2015/may/20/flickr-complaints-offensive-auto-tagging-photos

01-04 http://www.theverge.com/2015/7/1/8880363/google-apologizes-photos-app-tags-two-black-people-gorillas

01-05 https://www.flickr.com/help/forum/en-us/72157652019487118/page7/#reply72157650200555104

Chapter 2

02-01 https://www.behance.net/gallery/8548573/Gender-Selection-(select-box-or-radio-button

02-02 http://tools.ietf.org/html/rfc761

02-03 http://alistapart.com/article/your-website-has-two-faces

02-04 http://www.washingtonpost.com/news/morning-mix/wp/2015/02/10/online-authenticity-and-how-facebooks-real-name-policy-hurts-native-americans/

02-05 https://twitter.com/Creepingbear/status/521853766803673088

02-06 https://www.facebook.com/help/112146705538576#What-names-are-allowed-on-Facebook

02-07 http://www.bbc.com/news/blogs-trending-31699618

02-08 https://www.facebook.com/chris.cox/posts/10101301777354543

02-09 http://newsroom.fb.com/news/2015/12/community-support-fyi-improving-the-names-process-on-facebook/

02-10 http://www.theatlantic.com/technology/archive/2014/12/how-self-tracking-apps-exclude-women/383673/

02-11 http://techcrunch.com/2015/06/09/apple-stops-ignoring-womens-health-with-ios-9-healthkit-update-now-featuring-period-tracking/

02-12 https://medium.com/@maggied/i-tried-tracking-my-period-and-it-was-even-worse-than-i-could-have-imagined-bb46f869f45

Chapter 3

03-01 http://web.natur.cuni.cz/~houdek3/papers/Shiv%20et%20al%201999.pdf

03-02 https://rainn.org/

03-03 https://web.archive.org/web/20150316132655/https://rainn.org/get-information/types-of-sexual-assault

03-04 https://rainn.org/get-information/types-of-sexual-assault

03-05 http://kryogenix.org/code/browser/everyonehasjs.html

Chapter 4

04-01 http://www.wsj.com/articles/SB10000872396390444165804578008740578200224

04-02 http://www.cambridge-news.co.uk/Cambridge-paediatrician-8217-s-outrage-Pure-Gym/story-26188693-detail/story.html

04-03 http://www.uxmatters.com/mt/archives/2010/06/the-question-protocol-how-to-make-sure-every-form-field-is-necessary.php#sthash.GGxLSg84.dpuf

04-04 https://www.simple.com/blog/security-for-your-swipes

04-05 http://alistapart.com/article/dont-poke-the-bear-creating-content-for-sensitive-situations

04-06 http://therumpus.net/2012/08/the-illusion-of-safetythe-safety-of-illusion/

Chapter 5

05-01 https://www.patientslikeme.com

05-02 http://library.iasummit.org/podcasts/closing-plenary-2/

Chapter 6

06-01 http://www.smashingmagazine.com/2012/02/collaging-getting-answers-questions-you-dont-know-ask/

Chapter 7

07-01 http://katekieferlee.com/blog/2014/5/4/my-favorite-editing-tip

07-02 https://hbr.org/2007/09/performing-a-project-premortem

07-03 https://www.gov.uk/service-manual/user-centred-design/resources/patterns/names.html

07-04 https://hbr.org/2015/05/outsmart-your-own-biases

Chapter 8

08-01 http://www.karlgroves.com/2012/01/27/chasing-the-accessibility-business-case-conclusion/

08-02 http://blogs.wsj.com/digits/2015/03/26/slacks-valuation-more-than-doubles-to-2-8-billion-in-five-months/

08-03 http://www.nytimes.com/2015/07/12/business/stewart-butterfield-of-slack-experience-with-empathy-required.html

08-04 https://www.gov.uk/government/publications/government-digital-strategy/government-digital-strategy#what-we-have-already-done

08-05 https://hbr.org/2014/10/the-value-of-keeping-the-right-customers/

Conclusion

09-01 http://contentsmagazine.com/articles/10-timeframes/

Resources

10-01 http://contentsmagazine.com/articles/10-timeframes/

10-02 http://mappingexperiences.com/

10-03 http://shop.oreilly.com/product/0636920036593.do

10-04 https://medium.com/tragic-design/how-bad-ux-killed-jenny-ef915419879e

10-05 https://vimeo.com/68470326

10-06 http://library.iasummit.org/podcasts/closing-plenary-2/

10-07 http://rosenfeldmedia.com/books/practical-empathy/

10-08 http://alistapart.com/article/your-website-has-two-faces

10-09 http://www.smashingmagazine.com/2012/02/collaging-getting-answers-questions-you- dont-know-ask/

10-10 http://rosenfeldmedia.com/books/interviewing-users/

10-11 http://abookapart.com/products/just-enough-research

10-12 http://rosenfeldmedia.com/books/mental-models/

10-13 https://hbr.org/2015/05/outsmart-your-own-biases

10-14 http://us.macmillan.com/thinkingfastandslow/DanielKahneman

10-15 http://contentsmagazine.com/articles/the-audience-you-didn%E2%80%99t-know-you-had/

10-16 https://www.youtube.com/watch?v=NheE6udjfGI

10-17 https://www.youtube.com/watch?v=UFfCuCUfqyc

10-18 https://www.gov.uk/design-principles

10-19 http://meyerweb.com/eric/thoughts/2014/12/24/inadvertent-algorithmic-cruelty/

10-20 https://medium.com/@maggied/i-tried-tracking-my-period-and-it-was-even-worse-than-i-could-have-imagined-bb46f869f45

10-21 https://medium.com/@zip/my-name-is-only-real-enough-to-work-at-facebook-not-to-use-on-the-site-c37daf3f4b03

10-22 https://www.sarawb.com/2015/01/13/personal-histories/

10-23 https://www.youtube.com/watch?v=D3e3V66TH2Y

10-24 https://vimeo.com/148927676

10-25 http://alistapart.com/article/dont-poke-the-bear-creating-content-for-sensitive-situations

10-26 http://kryogenix.org/code/browser/everyonehasjs.html

10-27 http://www.formsthatwork.com/

10-28 http://nicolefenton.com/interface-writing/

10-29 http://qntm.org/support