AUTHORS

Melissa J. Feeney

Bethpage FCU

899 S. Oyster Bay Rd.

Bethpage, NY 11714

Tel: 516.349.6794

Email: [email protected]

Melissa Feeney has more than 12 years of experience in training management, facilitation, course development, and strategic organizational success. Melissa is a certified training manager and facilitator.

Diane J. Krieger

Bethpage FCU

899 S. Oyster Bay Rd.

Bethpage, NY 11714

Tel: 516.349.6716

Email: [email protected]

Diane Krieger is a certified instructional designer and trainer with more than 10 years' experience. Diane is a learning center assistant manager and instructional designer.

Infoline Associate Editor

Justin Brusino

Copy Editor

Ann Bruen

Production Design

Kathleen Schaner

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