Copyright © 2008 by Robert B. Tucker
All rights reserved. No part of this publication may be reproduced, distributed, or transmitted in any form or by any means, including photocopying, recording, or other electronic or mechanical methods, without the prior written permission of the publisher, except in the case of brief quotations embodied in critical reviews and certain other noncommercial uses permitted by copyright law. For permission requests, write to the publisher, addressed “Attention: Permissions Coordinator,” at the address below.
Berrett-Koehler Publishers, Inc.
235 Montgomery Street, Suite 650
San Francisco, California 94104-2916
Tel: (415) 288-0260, Fax: (415) 362-2512
www.bkconnection.com
Ordering information for print editions
Quantity sales. Special discounts are available on quantity purchases by corporations, associations, and others. For details, contact the “Special Sales Department” at the Berrett-Koehler address above.
Individual sales. Berrett-Koehler publications are available through most bookstores. They can also be ordered directly from Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626; www.bkconnection.com
Orders for college textbook/course adoption use. Please contact Berrett-Koehler: Tel: (800) 929-2929; Fax: (802) 864-7626.
Orders by U.S. trade bookstores and wholesalers. Please contact Ingram Publisher Services, Tel: (800) 509-4887; Fax: (800) 838-1149; E-mail: customer [email protected]; or visit www.ingrampublisherservices.com/Ordering
for details about electronic ordering.
Berrett-Koehler and the BK logo are registered trademarks of Berrett-Koehler Publishers, Inc.
Cataloging-in-Publication Data are available from the Library of Congress.
Second Edition
Paperback print edition ISBN 978-1-57675-495-5
PDF e-book ISBN 978-1-57675-554-9
IDPF ISBN 978-1-60994-436-0
2008-1
Text designed by Detta Penna
Copyedited by Kathleen Rake
Proofread by Susan Padgett
Indexed by Joan Dickey
Cover design by MvB Design
Author photo by Leslie Holtzman
18.118.93.175