Chapter 17
In This Chapter
Knowing best practices for different types of opportunity events
Recruiting in a group
Staging and planning events
Group recruiting requires a different approach than one-on-one recruiting does, but the great news is that it can be exponentially more effective. Group recruiting is when you share your company’s products, profits, and programs with a group of people. Here’s the exciting part: The group of people don’t have to be, and actually would rarely be, all your own prospects.
You can do group recruiting at any number of different events, for your entire team to bring guests to. This means that your newest team members — those who are the most excited, the most scared, and the least knowledgeable — can bring their prospects to the event and leave with a new team member (see Chapter 16 for much more on working with new team members).
As a direct selling leader, you’ll hold various kinds of events: team meetings, product launches, host-appreciation events, and take-a-looks (just to name a few). The next section talks more about these.
One thing I discovered when I ran my team was that if I planned an “opportunity night,” then team members who didn’t have anyone to bring simply didn’t show up. But when I included the opportunity in our regularly scheduled meetings and encouraged team members to bring a guest, we had a more exciting evening. Representatives felt confident enough to bring their leads to a meeting, and people who didn’t have any leads still felt comfortable coming and participating. This meant more bodies in the room and a lot more energy. As a leader, you want your team to come to your events feeling confident about recruiting because they know that you are there to help.
Independent representatives often have a fear of recruiting when they start their businesses. They say things like, “I don’t know enough yet,” and, “I haven’t read through the entire compensation plan, nor do I understand it enough to answer questions,” and, “I’m still so new, I can’t be a leader.”
It’s your job as a leader to make sure your new reps understand that you’re there to help them every step of the way. Your new team members will feel more secure in attending opportunity events if they know that for the most part you will be doing the recruiting for them. That is, you will be doing the recruiting talk, discussing the company, and answering any questions. Remind your reps that you will continue to be with them and their new recruits every step of the way until they feel more confident in their abilities.
The best types of events are where enthusiasm and excitement are built through recognizing achievements, sharing tips on how to succeed in direct sales, reinforcing individual goals and vision, and talking about the amazing benefits of this opportunity.
There are several types of opportunity events that you can hold:
Take-a-look: These types of events can be done weekly, bi-weekly, or monthly in your home. Take-a-looks are evenings when representatives on your team can come with their potential leads to learn more about the opportunity. Take-a-looks are casual events, often held right after work. You will have a kit set up and serve light food such as pizza or vegetables and dip, cheese and crackers, salad, and so on.
The first part of the take-a-look is the meet and greet, where people mingle and get to know each other. After they have eaten and networked, you go over the kit, talk about what direct selling means, and share the benefits of your company’s business opportunity.
If you have a team spread across the country, you can also do this on the phone using a conference line. The main objective is to create a casual atmosphere where your team can bring their leads to learn more about starting a business of their own.
Host-appreciation events: These are most exciting when you make them team-wide events, inviting anyone who hosted a party for any member of your team. On the invitation and promotions, be sure to mention that there will be prizes for the top sales, best-attended party, and any other category appropriate to your company. Hosts are always your best recruiting candidates, and a room full of them is super exciting. You can use the time to honor the hosts by saying something like this:
“Thank you all so much for supporting our representatives. We certainly do value and appreciate you. Many of us started out as hosts just like you.” Then go on with your regular opportunity talk.
Once you establish that you will be giving recruiting talks at all your events, you’ll discover that team members are likely to bring recruiting leads. Your talks boost their confidence. And because you’re recruiting to help your team members succeed, you’ll find that you become more confident when delivering your recruiting talk as well.
This dynamic lends itself to great recruiting results. I remember how I felt when I heard team members telling each other, “If you bring them, she’ll get them to join!” It really was one of the highlights of my week.
No matter what type of opportunity event you choose to hold, I always like to start the recruiting portion of my meeting with a brief description of the direct selling business model. Although most people would say they know what direct selling is, most don’t understand how it actually works. I remember once, when I had been a representative of a company for many years and had built a very large and profitable sales organization, a friend asked my mother, “Hasn’t she collected all the product she wants yet?” She didn’t realize that I was making a substantial income on every sale I made — she thought I was being compensated with product alone.
So, take time to briefly explain what direct sales is. You can say something like this:
This is a great time to ask, “How many of you have ever dreamed of owning your own business?” According to studies I have conducted over the years, approximately 80 percent of people dream of owning their own business. But fewer than one out of ten ever takes that chance.
You can then explain to the group that the reason people don’t take this chance is usually two-fold: The first reason is the risk factor — risk of money and risk of time. Starting a business such as a restaurant, bakery, florist, or a gift boutique could require as much as a few hundred thousand dollars in startup costs, and you may expect very little income for the first few years. It also requires a substantial investment of time — you can go weeks without spending time with your family.
The second reason is that even though you may be passionate or good at baking or designing floral arrangements, that doesn’t mean you know how to run a business, or that you necessarily want the responsibilities involved. You may not want to deal with bookkeeping, hiring and firing, inventory, shipping, operations, and so on.
You then contrast that kind of thing with direct sales. You can say something like this:
Next you should address the five needs and desires that direct selling meets:
Financial freedom or income: You can make extra income or you can make a very nice full-time income. You can create and choose what you want depending on how many hours you have to put into it. A lot of people do direct sales as a fun hobby, sharing the products with friends and family for some extra spending money. Others do one or two parties a week for a part-time income. And then some work on average at least two parties per week and start to build a team to make a very nice full-time income.
The amazing thing about direct sales is that you generate the income you deserve. You are in charge of your own business and get from it exactly what you put into it. You determine when you’re open for business and how much money you want to make.
There are three main things to talk about when doing group recruiting: products, programs, and profits.
Who is the product marketable to and how marketable is it? Talk about whether there are any age barriers to your product or gender barriers. When representing a consumable product, you should emphasize that a representative can build her client base and continue to serve it. Personally, I love the compound effect of continuing to get new customers while servicing existing ones.
Tell the group what types of programs the company has to support you in your direct selling business. These include the Fast Start program your company probably offers, the training programs, the host program, and any regular incentive programs that occur. Other programs your company may offer include merchant accounts provided on your website that take credit cards, newsletters for you and your customers, and professional fundraising programs that allow you to simply facilitate the program and earn the commission.
Finally, you talk about money. I suggest being forthright. You can also inject a little bit of humor into a subject many people find uncomfortable. I would usually say something like this:
At this point, it’s effective to have them make a decision. I offer three choices on a small card that I placed on their seats before the event started:
The card also has a space for their contact information, as well as the name of the person who invited them. Once they fill them out, I ask them to put them in one of three baskets that correlate to the number they circled on the card.
The basket method was very effective for me. I recommend it because it heightens excitement when you do a drawing for gifts for the three baskets. Make the gift for basket 2 worth more than basket 1, and basket 3’s worth more than basket 2’s. Do a drawing from baskets 1 and 2. Then, using the cards from basket 3 (starting a business), welcome each new team member up to the front of the room. You will welcome each one of the people to your company. From those, you can do a drawing from the third basket. This is great recognition for them and affirms that they are going to be starting their new business.
Events are part of creating excitement and motivation for a direct selling team. They don’t have to be expensive, but they do need to be well thought out. Follow this checklist to execute the perfect opportunity event:
You’re not going to use all these methods every time. For smaller events, you may take a different approach than your larger events. Assess the size of your venue, the size of your team, and how many guests will be attending.
When you create a venue for people to bring their guests so that they can learn more about the business opportunity, you can start signing team members for the entire organization, helping people achieve their promotions week after week.
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