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by George Vukotich
10 Steps to Successful Change Management
Cover
Titlepage
Copyright
Table of Contents
Preface
Introduction
Step One: Understand Change
Step Two: Assess the Impact of Change
Step Three: Assemble a Change Management Team
Step Four: Build a Vision for Change
Step Five: Put a Change Strategy in Place
Step Six: Win Support
Step Seven: Communicate Effectively
Step Eight: Overcome Challenges
Step Nine: Measure Success
Step Ten: Review Lessons Learned
References
Index
About the Author
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10 STEPS TO SUCCESS
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Preface
CONTENTS
Preface
ix
Introduction
xi
STEP ONE
Understand Change
1
STEP TWO
Assess the Impact of Change
15
STEP THREE
Assemble a Change Management Team
31
STEP FOUR
Build a Vision for Change
41
STEP FIVE
Put a Change Strategy in Place
51
STEP SIX
Win Support
67
STEP SEVEN
Communicate Effectively
77
STEP EIGHT
Overcome Challenges
87
STEP NINE
Measure Success
107
STEP TEN
Review Lessons Learned
113
References
119
Index
121
About the Author
125
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