Appendix

Additional Research From ASTD and i4cp

Introduction: Too Many Soloists, Not Enough Music

Engagement Starts With Recruitment
What do you look for in new recruits?

Organizations with Highly Engaged Employees	Organizations with Disengaged Employees
1. Has passion for work	l. Intelligent
2. Has positive attitudes toward peers and	2. Confident in work abilities
3. Has desire to set and achievegoals	3. Has excellentjob skills
4. Adaptable customers	4. Has positive attitudes toward peers and
5. Intelligent	5. Emotionally mature
6. Confident in work abilities	6. Has passion for work
7. Has excellentjob skills	7. Has desire to set and achieve goals

High-Performance Organizations Understand the Power of
Performance Management

Performance Management Results Are Used More Often
by High-Performance Organizations

Performance Management was found to be the Most
Integrated Component of Talent Management

The 9 Keys to Performance Mgt.

1. The performance management process includes developmental plans for the next period
2. Training is provided to managers on conducting a performance appraisal meeting
3. The quality of performance appraisals is measured
4. There is a system in place to address and resolve poor performance
5. The performance appraisalincludes information other than that based on the judgment of managers
6. The performance management process is consistent across the organization
7. Employees expect feedback on their performance more often than once a year
8. 3600 0r multirater feedback is used to support the performance management process
9. The performance management process includes an ongoing goal review and feedback from managers

Companies Tend to Focus Internally
When Seeking Talent

Leadership development is integral
to succession planning

The learning function's investments in succession
planning pay dividends

The lack of good development plans is, far and away,
the most commonly cited barrier to succession plans

To what degree does your organization consider the following to be
key indicators that employees are engaged in their work? Top ten
responses

High market performers have more highly engaged
employees

To what extent do the following factors positively influence employee
engagement in your organization?

To what degree are these barriers to engagement in your
organization? Top eight responses

Rate the following factors in terms of their ability to drive employee
engagement

Higher performers and those with a higher leadership success score report
stronger existing leadership and leadership
development programs

Higher performers are more likely to use tools and
training to build leadership competencies

To what extent does your organization use each of the following tools and training techniques t。
build leadership competencies? / MPI Score
Top ten responses by % High extent, Very high extent

Good strategy execution and business knowledge top
the list of successful leadershio characteristics

Out of all tha following leadership competencies, select the six that best characterize the most
successful leaders in your organization: / MPI Score

	Higher performers	Lowtar parformers
They execute strategy well	57.0%	50.0%
They know the business well	54.4%	58.1%
They know our customers well	54.4%	47.3%
They creale an environment of trust / respect	45.6%	47.3%
They develop strategy well	44.3%	39.2%
They have good communication skills	43.0%	37.8%
They are good decision-makers	43.0%	40.5%
They have strong business ethics	41.8%	43.2%
They build relationships well	40.5%	41.9%
They have high levels of emotionalintelligenc	24.1%	29.7%
They know how to align the organization well	22.8%	23.0%
They have good change management skills	22.8%	16.2%
They know how to motivate	19.0%	20.3%
They manage talent well	17.7%	23.0%
Other	8.9%	9.5%

Higher performers are more likely to
measure leadership development effectiveness

To what extent does your organization use each ofthe following methods to assess laadership
development effectiveness? / M Pl Score

Section VIII: Putting It All Together: A Truly Integrated Talent Management Organization

An effectively Integrated Talent Management process
is positively correlated with Market Performance

Please state the extent to which you agree with the following statements:

How Do High Performance Organizations Measure
TM Effectiveness? (Hint: Think Business Metrics)

Higher performing organizations report greater
alignment, budget & infrastructure in place