APPENDIX II

Summary of Truth Bombs

 

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1

The greatest source of your future success is the data that has not been created yet.

xx

2

The Internet unleashed the greatest source of power since the dawn of time, information.

xxiii

3

Success is a process, not a destination.

xxv

4

Companies get disrupted because their management is smart, not because they aren’t.

2

5

Successful organizations lose to win.

5

6

Companies are never victims of disruption; they are enablers of disruption.

10

7

Business is highly personal.

13

8

Humans tend to overestimate the short-term and underestimate the long-term.

22

9

It’s not a technology problem; it’s a thinking problem.

22

10

The role of creating growth is the opposite of operating.

26

11

Consensus is when a group talks and talks and the person with the most power in the room says, “I think we have a consensus, and it is x.”

30

12

In the absence of data, bullies and bullshitters always win.

31

13

Action must be taken before outcomes are known.

32

14

Executives need to be comfortable being uncomfortable.

34

15

Playing not to lose is the surest way to lose.

36

16

If you don’t know, you know.

40

17

“That’s not our business” could be the most destructive phrase in the corporate world.

42

18

You can’t plan what you don’t know.

47

19

All algorithms are biased.

50

20

Higher-quality inputs create higher-quality outputs.

53

21

All of us are better than any of us.

67

22

You can’t give away credit, support, love—if it’s done sincerely, it will come back to you.

68

23

If you’re unwilling to take personal risks, you won’t take corporate risks.

72

24

There are good boards, and there are bad boards.

79

25

If you’re not in the boardroom, you can’t conduct a proper evaluation of a board member.

92

26

A problem revealed invites solutions.

101

27

Ideas unexpressed become corporate cancer, eating away at the individual and depriving the firm of the very thing that can allow it to thrive in disruption.

101

28

Bureaucracy fights back.

113

29

Reality is already unforgivingly complex, to which disruption adds truths not yet discovered that are equally if not more complex.

117

30

Access to technology is table stakes; how firms use the technology separates the good from the great.

129

31

Industriousness and enthusiasm are the cornerstones of success.

130

32

It’s lived experience that brings true diversity of thought.

132

33

We all are Veruca Salt. We want exactly what we want, when and where we want it—and at the lowest possible cost.

140

34

The time to double-down on investment is before success is obvious.

147

35

Wherever you find friction in an organization, you find a ‘B’ player.

148

36

You cannot affect anything or influence anyone until you first change yourself.

153

37

The gap between ignorance and knowing is shorter than the gap between knowing and doing.

154

38

Creating a new path at any organization is three steps forward, two steps back.

155

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