Brad Bonkoski has been developing software for over 15 years, specializing in internal operations, systems, tools, and automation. Sometimes, this role is loosely referred to as DevOps. He leans more toward the Dev side of this misunderstood buzzword. After building an incident management system and managing change management for Yahoo, Brad became motivated by metrics and now lives by the mantra that what doesn't get measured doesn't get fixed. Today, he greases the wheels of productivity for Shazam.