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by Stanley O. Ikenberry, Linda Suskie
Five Dimensions of Quality: A Common Sense Guide to Accreditation and Accountability
- List of Tables and Exhibits
- List of Jargon Alerts
- List of Acronyms
- Foreword
- Preface
- Acknowledgments
- About the Author
- Introduction: Today’s Quality Context
- Chapter 1: Why Is American Higher Education Under Fire?
- Chapter 2: Understanding American Accreditation
- Chapter 3: Quality: Committing to Excellence
- A Commitment to a Pervasive, Enduring Culture of Excellence
- A Culture of Relevance (Chapters 5–6)
- A Culture of Community (Chapters 7–8)
- A Culture of Focus and Aspiration (Chapters 9–12)
- A Culture of Evidence (Chapters 13–16)
- A Culture of Betterment (Chapters 17–18)
- Interrelations Among the Five Cultures
- Defining Program Excellence Through the Five Cultures
- Defining Teaching Excellence Through the Five Cultures
- Chapter 4: Why Is This So Hard?
- Quality Continues to Be Defined by Reputation, Not Effectiveness
- The Money Is Not There
- A Culture of Isolation
- A Culture of Reticence
- Change Is Hard
- A Culture of Silos
- Colleges Are Not Always One Big Happy Family
- Academic Freedom Is Misunderstood
- Fuzzy Focus and Aspirations
- We Do Not Put Our Money Where Our Mouth Is
- A Culture Relying on Antecedents and Anecdotes
- Emphasizing Assessment Over Learning
- We Have Pockets of Mediocrity
- Dimension I: A Culture of Relevance
- Dimension II: A Culture of Community
- Dimension III: A Culture of Focus and Aspiration
- Chapter 9: Purpose: Who Are You? Why Do You Exist?
- Essential Activities: What Would You Keep Doing No Matter What?
- Distinctive Traits: Why Should Anyone Enroll or Invest Here?
- Underlying Values: What Are the Rationales for Your Decisions?
- Target Clientele: Whom Do You Aim to Serve?
- Use Systematic Evidence and Collaboration
- How to Articulate Your Purpose
- Chapter 10: Goals and Plans: Where Are You Going? How Will You Get There?
- Chapter 11: Who Is a Successful Student?
- Chapter 12: Helping Students Learn and Succeed
- Chapter 9: Purpose: Who Are You? Why Do You Exist?
- Dimension IV: A Culture of Evidence
- Dimension V: A Culture of Betterment
- Conclusion: Integrating and Advancing the Five Dimensions of Quality
- Chapter 19: Demonstrating Quality to Accreditors
- Use Accreditation Processes as a Tool and Lever
- Understand What Your Accreditor Is Looking For . . . and Why
- Start Early, with an Honest Appraisal of Where You Are
- Understand Your Accreditor’s Emphasis on the Five Cultures of Quality
- Organize Your Report and Supporting Documentation
- Provide Good Quality Documented Evidence for Everything You Say
- Put Shortcomings in Context . . . with Integrity
- Respect the Reviewers’ Time
- Chapter 20: Program Reviews: Drilling Down into Programs and Services
- Chapter 21: Where Do We Go from Here? A Six-Point Agenda for Ensuring and Advancing Quality
- Know Your Stakeholders, and Make Your College Relevant and Responsive to Them
- Encourage and Support Great Teaching and Learning
- Put Your Money Where Your Mouth Is
- Fight Complacency
- Break Down Silos
- Tell Meaningful Stories of Your Successes
- How Can Higher Education Leaders and Others Help?
- Three More Ideas for Accreditation
- Can We Do This?
- Chapter 19: Demonstrating Quality to Accreditors
- References
- Index
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- End User License Agreement
If you enjoyed this book, you may also like these:
Planning and Assessment in Higher Education: Demonstrating Institutional Effectiveness by Michael F. Middaugh
Assessment Clear and Simple: A Practical Guide for Institutions, Departments, and General Education by Barbara E. Walvoord
Using Quality Benchmarks for Assessing and Developing Undergraduate Programs by Dana S. Dunn, Maureen A. McCarthy, Suzanne C. Baker, Jane S. Halonen and Peggy Maki
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