Table of Contents
Part I – Leadership in a Project Environment
Chapter 1 – Project Leadership
Twenty-First Century Leadership.
Combining Disciplines Leads to Success
The Power of the Project Leadership Team
Chapter 2 – The Business Analyst as Project Leader
The Business Analyst as Change Agent
The Business Analyst as Visionary
The Business Analyst as Credible Leader
Chapter 3 – The Business Analyst’s Leadership Role
throughout the Business Solution Life Cycle
The Business Analyst’s Role in Strategic Planning and
Enterprise Analysis
The Business Analyst’s Role in Requirements and Design
The Business Analyst’s Role in Construction and Testing
The Business Analyst’s Role in Solution Delivery
The Business Analyst’s Role in Operations and Maintenance
Part II – Business Analyst as Project Leader
Chapter 4 – The Business Analyst as Team Leader
Team Development through Stages
Traversing the Team Development Stages
Team Leadership Roles through Stages
Best Team-Building Practices for the Business Analyst
Chapter 5 – The Business Analyst’s Role in Communications
Best Communication Practices for the Business Analyst
Chapter 6 – Customer Relationship Management: Politics and
Stakeholders
Best Stakeholder Management Practices for the Business Analyst
Chapter 7 – Carving Out Your Leadership Role
Leadership Development for the Business Analyst
The Business-Savvy and Technically Savvy Business Analyst
Business Analyst Leadership Opportunities
Chapter 8 – Establishing a Business Analysis Center
of Excellence
Business Analysis Centers of Excellence (BACoE)
BACoE Organizational Positioning Considerations
BACoE Organizational Maturity Considerations
BACoE Implementation Considerations