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by Yvonne V Chabrier, Joseph Mancuso
Fundamentals of Business Writing
Cover Page
Title Page
Copyright Page
Contents
About This Course
How to Take This Course
Pre-Test
1. Introduction to the Business Writing Process
How This Course Differs from Others
Old Attitude
New Attitude
The Four Steps of the Business Writing Process (BWP)
Strategies for Achieving an Effective Business Writing Style
Formatting
Streamlining
Clarifying
Typical Types of Business Documents
Letters
Memos
Reports
Proposals
Sample Documents I and II
Outline of Chapters
Recap
2. Step I: Analyze Your Purpose and Audience
Old Attitudes
New Attitudes
Benefits to Analyzing Your Purpose and Audience
Questions to Ask About Your Purpose
Questions to Ask About Your Audience
Applying the 5W’s and 1H Technique
Review Your Analysis of Your Purpose
Review Your Analysis of Your Audience
Imagine the Questions Your Audience Will Ask
The Requirements of an Apple Pie Eater
Recap
3. Step II: Organize the Document, Part I
Writers Who Don’t Take Time to Organize
Adopt a Better Way to Organize Your Time
Old Attitude
New Attitude
A Five-Step Organizing Procedure (The First Three Steps)
Step 1: Brainstorm the Information
Step 2: Research the Information You’re Missing
3: Chunk the Information
Recap
4. Step II: Organize the Document, Part II
Writers Who Don’t Stop to Think Where They Are Going
Old Attitude
New Attitude
A Five-Step Organizing Procedure (The Last Two Steps)
Step 4: Sequence Information in Logical Patterns
5: Outline Your Document
Recap
5. Step III: Write Your Draft
Old Attitudes
New Attitudes
Increase Your Writing Efficiency
Write Your Draft Section-by-Section
Write Short Paragraphs
Write as You Speak
Use Strong Verbs
Adapt Boilerplate to Suit Your Needs
Take Advantage of a Word Processing Program
Write Without Revising
Recap
6. Step IV: Revise Your Writing—An Overview
Old Attitude
New Attitude
Revise Your Ideas About Revising
Use an Editor’s Checklist in Revising Documents
Use the Checklist to Sweep Through Documents
Use the Checklist to Diagnose Problems in Sample Document II Use the Checklist to
Make the First Sweep in Revising Sample Document II
Recap
7. Step IV: Revise Your Writing: Format the Document
Good Formatting Makes Documents Easier to Read
Old Attitude
New Attitude
Strategies for Improving the Format
Shorten Paragraphs
Use Vertical Lists
Use Headings or Headlines Appropriately
Consider Converting Your Headings to Headlines
Infuse Documents with White Space
Use a Full-Block Rather Than a Traditional Format
Make Your Right Margins Ragged
Applying Formatting Strategies in Revising Documents
Recap
8. Step IV: Revise Your Writing: Streamline Sentences
Old Attitude
New Attitude
Streamline Your Sentences
Identify and Revise Run-On Sentences
Divide Long Sentences Into Their Components
Use Transition Words Appropriately
Eliminate Meaningless Intensifies
Delete Filler Phrases
Substitute Concise Expressions for Long-Winded Ones
Eliminate Redundancies
Consider What Other Words You Might Delete
Applying Streamlining Techniques in Revising Documents
Recap
9. Step IV: Revise Your Writing: Clarify Subjects and Verbs
Old Attitude
New Attitude
Focus on the Human Element
Use the Active Voice Rather Than the Passive Voice
Review Basic Sentence Structure
Distinguish Between Subjects that Receive Action and Those that Perform Action
Distinguish Verbs that Include Some Form of the Helping Verb To Be
Convert Passive-Voice Constructions to Active-Voice Constructions
Use Strong Verbs Rather Than Weak Ones
Identify Weak Verbs
Convert Weak Verbs Into Strong Ones
Revising Documents to Clarify Subjects and Verbs
Recap
10. Step IV: Revise Your Writing: Correct Grammar, Punctuation, Spelling, and Typing Errors
Old Attitude
New Attitude
Correct Grammatical Mistakes
Use Grammar and Style Checkers
Correct Dangling Modifiers
Correct Misplaced Modifiers
Check Pronoun Agreement
Use Contractions Appropriately
Refer to a Grammar Handbook
Distinguish Between Words that People Often Confuse
Distinguish Between Affect and Effect
Distinguish Between Imply and Infer
Correct Punctuation Errors
Refer to a Style Manual
Use Commas Correctly
Correct Misspellings
Use a Dictionary
Take Advantage of Spelling Checkers
Check for Typographical Errors
Recap
11. Step IV: Revise Your Writing: The Final Task
Old Attitude
New Attitude
Make Five Sweeps Through Your First Draft
Use the Editor’s Checklist to Guide You
Diagnose What’s Wrong with Sample Document I
Congratulations on Completing the Course
Recap
Bibliography
Post-Test
Index
Footnotes
Chapter fm06
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