References and Reading List

Argyris, Chris. Overcoming Organizational Defenses: Facilitating Organizational Learning. Boston: Allyn and Bacon, 1990.

Carlzon, Jan. Moments of Truth. New York: Perennial, 1987.

Deming, W. Edwards. Out of the Crisis. Cambridge: Massachusetts Institute of Technology, 1986.

Graham, Robert J., and Randall L. Englund. Creating an Environment for Successful Projects. San Francisco: Jossey-Bass, 1997.

Lewis, James. Team-Based Project Management. Beard Books, 2003.

Lewis, James. Mastering Project Management. New York: McGraw-Hill, 1998.

Lewis, James. The Project Manager’s Desk Reference, Third edition. New York: McGraw-Hill, 2006.

Lewis, James. Project Planning, Scheduling, and Control, Fourth edition. New York: McGraw-Hill, 2006.

March, James, and Herbert Simon. Organizations. New York: Wiley, 1958.

Packard, Vance. The Pyramid Climbers. New York: McGraw-Hill, 1962.

Peters, Tom. Thriving on Chaos. New York: Knopf, 1987.

Peters, Tom, and Bob Waterman. In Search of Excellence. New York: Warner, 1984.

Sabbagh, Karl. 21st Century Jet. New York: Scribner, 1996.

Wysocki, Robert K., and James P. Lewis. The World-Class Project Manager. Boston: Perseus, 2000.