CONTENTS

Introduction

What is the Cloud and Cutting Edge IT?

A Growing Gap

Disruptive Innovation

Impact of Disruptive Events

Looking Forward

Rate of Change and Compliance

Focus of this Text

The Basics are Familiar

Organization of the Book

Chapter 1: Cutting Edge IT

Baseline of Capability

Internet of Things

Mobile Computing

Social Media Driven Business

Big Data

Crowdsourcing

Virtual Life, Alone Together

Cloud Computing

Chapter 2: Governance

IT Governance Concepts and Principles

Evaluating, Directing, and Monitoring

Chapter 3: Legislative and Regulatory Compliance Concerns

Overview of the Regulatory and Statutory Landscape

An Historical Legislative Overview

Chapter 4: Getting the Business Case Right

A Cost Model For Emerging Technology is Essential

When the Case “For” is Compelling

Can Caution be Quantified?

Putting Together the Cost Model and Business Case

Holistic Qualitative Cost Model Approach

Business Case Structure for Innovative IT

The Approach to Addressing the Business Need

Cost

Alternatives Analysis

Chapter 5: Service Level Management

Overview of ISO/IEC 20000

Overview of Information Technology Infrastructure Library (ITIL® V3)

Chapter 6: Security and Control Approach

Risk Assessment vs. a Baseline Approach

New Technology Adoption Principles of IT Security

Extending the CIA Triad

A Baseline Security Approach

Using ISO27001/2 as a Baseline

Chapter 7: Data Management

Data Protection for Cutting Edge IT

Chapter 8: Business Continuity and Recovery

Business Continuity for Cutting Edge IT

Chapter 9: Secure IT-Enabled Organizations

Good Controls Create Value

The Key to Success for IT-Enabled Change

Bibliography

ITG Resources

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