CONTENTS
When did IT Governance emerge?
Chapter 2: Key Frameworks and Standards Supporting Governance of Enterprise IT
ISO/IEC 38500: 2008 Corporate Governance of Information Technology
IT Infrastructure Library (ITIL) 2011 Edition
ISO/IEC 20000: 2011 Information technology service management system
ISO15504 Process Capability Model
Business Continuity Management
Chapter 3: COBIT – From IT Audit to GEIT
Chapter 4: Overview of COBIT 5 – Governance of Enterprise IT
Chapter 5: The Seven Enablers of COBIT 5
Enabler Performance Management
Chapter 6: Domains and Processes
An Example of a Governance Process
An Example of a Management Process
Chapter 7: Implementation of GEIT with COBIT 5
Factors for successful implementation
Lifecycle Approach to Implementation
Chapter 8: COBIT 5 Process Assessment Model (PAM)
COBIT 5 Process Assessment Model
Advantages of the Process Assessment Model (PAM) scheme
Appendix A: COBIT 5 Processes and Other Frameworks and Standards Used
Appendix B: COBIT 5: Process Reference Model