- Title Page
- Copyright
- Preface
- Acknowledgments
- Part I: A Framework for Developing Successful Organizations
- Chapter 1: Transitions Required to Build Sustainably Successful Organizations®
- Chapter 2: Building Sustainably Successful Organizations®: The Pyramid of Organizational Development
- The Nature of Organizational Development
- The Pyramid of Organizational Development
- The Pyramid and Financial Performance
- The Pyramid as a Lens to Build and Evaluate Organizations
- Improving Strategic Organizational Development at Guangzhou Construction, China
- Successfully Building the Pyramid: The Example of Starbucks
- Summary
- Notes
- Chapter 3: Identifying and Surviving the First Four Stages of Organizational Growth
- Chapter 4: Managing the Advanced Stages of Growth
- Chapter 5: Recognizing Growing Pains and Assessing the Need for Change
- The Nature of Growing Pains
- The Ten Most Common Organizational Growing Pains
- Measuring Organizational Growing Pains
- Organizational Growing Pains, Growth Rates, and Infrastructure
- Growing Pains and Financial Performance
- Minimizing Organizational Growing Pains
- Growing Pains at Guanzhou Construction
- Summary
- Notes
- Part II: Mastering the Tools for Building Sustainably Successful Organizations®
- Chapter 6: Strategic Planning
- Strategy Defined
- The Nature of Strategic Planning and “Strategic Organizational Development Planning”
- Strategic Issues
- Management Systems' Strategic Planning Method
- International Truck Dealerships: Development and Implementation of Strategic Organizational Development Plans
- Ongoing Functions of Strategic Planning
- Strategic Planning at Different Stages of Growth
- Consultants and Strategic Planning Departments
- The Value of Strategic Planning
- Summary
- Notes
- Chapter 7: Organizational Structure
- Nature of Organizational Structure
- Three Related Dimensions of Organizational Structure
- Alternative Forms of Macro Organizational Structure
- Different Philosophies of Organizational Structure Design
- Criteria for Evaluation and Design of Organizational Structure
- Case Studies of Organizational Structure
- Organizational Structure at Different Stages of Growth
- Summary
- Notes
- Chapter 8: Organizational Control and Performance Management Systems
- The Nature and Purpose of Organizational Control and Performance Management Systems
- Performance Management Systems and Other Forms of Organizational Control
- The Performance Management Scoreboard
- Evaluation of Performance Management Systems' Effectiveness
- Performance Management Systems in Action: Superior Security Systems Case Study
- Use of Performance Management Systems at an Individual Level: The Performance Appraisal Process at Southern California Presbyterian Homes
- Control and Performance Management Systems at Different Stages of Organizational Growth
- Summary
- Notes
- Chapter 9: Management and Leadership Development
- The Management and Leadership Role
- A Three-Dimensional Framework for Understanding Management and Leadership Effectiveness
- The Nature of Management and Leadership Development
- Functions of Management and Leadership Development
- Management and Leadership Development at Different Organizational Levels
- Case Studies of Management and Leadership Development
- Management and Leadership Development at Different Stages of Growth
- Investment in Leadership Development
- Summary
- Notes
- Chapter 10: Corporate Culture Management
- The Nature of Corporate Culture
- Key Dimensions of Corporate Culture
- The Impact of Corporate Culture on Organizational Success and Financial Performance
- Strong and Weak Cultures
- Functional and Dysfunctional Cultures
- Real versus Nominal Corporate Culture
- Manifestations of Corporate Culture
- How Corporate Culture Changes
- How to Manage Corporate Culture
- The Importance of Cultural Norms
- Corporate Culture at Different Stages of Organizational Development
- Summary
- Notes
- Chapter 6: Strategic Planning
- Part III: Special Aspects of Organizational Transitions in Growing and Changing Enterprises
- Chapter 11: Building Sustainably Successful Nonprofits
- Applying the Pyramid of Organizational Development to Nonprofits
- Applying the Stages of Organizational Growth and Growing Pains to Nonprofits
- Strategic Planning in Nonprofits
- Organizational Structure and Structure Management in Nonprofits
- Management and Leadership Development in Nonprofits
- Performance Management in Nonprofits
- Culture Management in Nonprofits
- Summary
- Notes
- Chapter 12: The Challenge of Leadership Throughout the Organizational Life Cycle
- The Nature of Leadership
- Styles of Leadership
- Factors Influencing the Choice of Leadership Style
- Two Sets of Leadership Tasks
- The Leadership Molecule
- Emergence and Development of a Leadership Molecule in Organizations
- Design of a Leadership Molecule
- Empirical Support for the Leadership Molecule Model
- The Leadership Molecule at Different Stages of Growth
- Implications of the Leadership Molecule for Building Successful Organizations
- Summary
- Notes
- Chapter 13: Building Sustainably Successful Organizations®: The Frameworks, Tools, and Methods in Action
- Chapter 11: Building Sustainably Successful Nonprofits
- About the Authors
- End User License Agreement
Eric G. Flamholtz and Yvonne Randle
GROWING PAINS
Building Sustainably Successful Organizations®
5TH EDITION
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