Sources

General Sources

Buckingham, Marcus. “What Great Managers Do.” Harvard Business Review, March 2005 (product #R0503D).

Buckingham, Marcus, and Ashley Goodall. “Reinventing Performance Management.” Harvard Business Review, April 2015 (product #R1504B).

Cappelli, Peter, and Anna Tavis. “The Performance Management Revolution.” Harvard Business Review, October 2016 (product #R1610D).

Dattner, Ben. “The Key to Performance Reviews Is Preparation.” HBR.org, June 21, 2016 (product #H02WXG).

Ferrazzi, Keith. “7 Ways to Improve Employee Development Programs.” HBR.org, July 31, 2015 (product #H028T9).

Goler, Lori, Janelle Gale, and Adam Grant. “Let’s Not Kill Performance Evaluations Yet.” Harvard Business Review, November 2016 (product #R1611G).

Grote, Dick. How to Be Good at Performance Appraisals. Boston: Harvard Business Review Press, 2011.

Harvard Business School Publishing. Harvard Business Essentials: Performance Management. Boston: Harvard Business School Press, 2006.

Harvard Business School Publishing. HBR Guide to Coaching Employees. Boston: Harvard Business Review Press, 2015.

Harvard Business School Publishing. HBR Guide to Delivering Effective Feedback. Boston: Harvard Business Review Press, 2016.

Harvard Business School Publishing. Pocket Mentor: Developing Employees. Boston: Harvard Business Press, 2009.

Harvard Business School Publishing. Pocket Mentor: Setting Goals. Boston: Harvard Business Press, 2009.

Harvard Business School Publishing. 20-Minute Manager: Performance Reviews. Boston: Harvard Business Review Press, 2015.

Knight, Rebecca. “Delivering an Effective Performance Review.” HBR.org, November 3, 2011. https://hbr.org/2011/11/delivering-an-effective-perfor.

Knight, Rebecca. “What to Do When Your Employee Asks for a Raise Too Soon.” HBR.org, July 15, 2016 (product #H030GB).

McCord, Patty. “How Netflix Reinvented HR.” Harvard Business Review, January–February 2014 (product #R1401E).

Wiseman, Liz. “An Easy Way to Make Your Employees Happier.” HBR.org, November 13, 2014 (product #H01OZB).

Additional Chapter-by-Chapter Sources

Introduction

Cappelli, Peter. “The Annual Review Revolution.” HBR.org Webinar, October 13, 2016. https://hbr.org/webinar/2016/09/the-annual-review-revolution.

Chapter 1

Grant, Heidi. “Nine Things Successful People Do Differently.” HBR Guide to Getting the Right Work Done. Boston: Harvard Business Review Press, 2012.

Raynor, Michael E., and Derek Pankratz. “A Way to Know If Your Corporate Goals Are Too Aggressive.” HBR.org, July 13, 2015 (product #H0278K).

Chapter 2

Bregman, Peter. “The Right Way to Hold People Accountable.” HBR.org, January 11, 2016 (product #H02LQR).

Kirsner, Scott. “What Big Companies Get Wrong About Innovation Metrics.” HBR.org, May 6, 2015 (product #H021XV).

Chapter 3

Grant, Heidi. “Get Your Team to Do What It Says It’s Going to Do.” Harvard Business Review, May 2014 (product #R1405E).

Chapter 4

Pozen, Robert C. “The Delicate Art of Giving Feedback.” HBR.org, March 28, 2013. https://hbr.org/2013/03/the-delicate-art-of-giving-fee.

Zenger, Jack, and Joseph Folkman. “The Ideal Praise-to-Criticism Ratio.” HBR.org, March 15, 2013. https://hbr.org/2013/03/the-ideal-praise-to-criticism.

Chapter 5

Gallo, Amy. “Giving a High Performer Productive Feedback.” HBR.org, December 3, 2009. https://hbr.org/2009/12/giving-a-high-performer-produc.

Grant, Heidi. “Sometimes Negative Feedback Is Best.” HBR.org, January 28, 2013. https://hbr.org/2013/01/sometimes-negative-feedback-is.

Grenny, Joseph. “How to Make Feedback Feel Normal.” HBR.org, August 19, 2016 (product #H032G0).

Chapter 6

Hill, Linda, and Kent Lineback. “To Build Trust, Competence Is Key.” HBR.org, March 22, 2012. https://hbr.org/2012/03/to-build-trust-competence-is-k.

Valcour, Monique. “You Can’t Be a Great Manager If You’re Not a Good Coach.” HBR.org, July 17, 2014 (product #H00WOP).

Chapter 7

Cable, Dan, and Freek Vermeulen. “Stop Paying Executives for Performance.” HBR.org, February 23, 2016 (product #H02OEX).

Harvard Business School Publishing. “Employee Recognition and Reward When Times Are Tough.” Harvard Management Update. September 2003. https://hbr.org/2008/02/employee-recognition-and-rewar-1.html.

Hope, Jeremy, and Steve Player. Beyond Performance Management. Boston: Harvard Business Review Press, 2012.

Kohn, Alfie. “Why Incentive Plans Cannot Work.” Harvard Business Review, September–October 1993 (product #93506).

Novak, David. “Recognizing Employees Is the Simplest Way to Improve Morale.” HBR.org, May 9, 2016 (product #H02VEN).

Porath, Christine. “Half of Employees Don’t Feel Respected by Their Bosses.” HBR.org, November 19, 2014 (product #H012O0).

Porath, Christine, and Christine Pearson. “The Price of Incivility.” Harvard Business Review, January–February 2013 (product #R1301J).

Spreitzer, Gretchen, and Christine Porath. “Creating Sustainable Performance.” Harvard Business Review, January–February 2012 (product #R1201F).

Valcour, Monique. “The Power of Dignity in the Workplace.” HBR.org, April 28, 2014 (product #H00S6P).

Chapter 8

Andersen, Erika. “How to Decide What Skill to Work On Next.” HBR.org, January 25, 2016 (product #H02M5W).

Butler, Timothy, and James Waldroop. “Job Sculpting: The Art of Retaining Your Best People.” Harvard Business Review, September–October 1999 (product #99502).

Donovan, John, and Cathy Benko. “AT&T’s Talent Overhaul.” Harvard Business Review, October 2016 (product #R1610E).

Gino, Francesca, and Bradley Staats. “Developing Employees Who Think for Themselves.” HBR.org, June 3, 2015 (product #H0248M).

Herzberg, Frederick. “One More Time: How Do You Motivate Employees?” Harvard Business Review, January 2003 (product #R0301F).

Jen Su, Amy. “The Questions Good Coaches Ask.” HBR.org, December 12, 2014 (product #H01R6J).

Valcour, Monique. “If You’re Not Helping People Develop, You’re Not Management Material.” HBR.org, January 23, 2014 (product #H00MXT).

Chapter 9

Gallo, Amy. “Demystifying Mentoring.” HBR.org, February 1, 2011 (product #H006S6).

Harvard Business School Publishing. HBR Guide to Getting the Mentoring You Need. Boston: Harvard Business Review Press, 2014.

Hewlett, Sylvia Ann. “The Real Benefit of Finding a Sponsor.” HBR.org, January 26, 2011. https://hbr.org/2011/01/the-real-benefit-of-finding-a.

Hewlett, Sylvia Ann. “The Right Way to Find a Career Sponsor.” HBR.org, September 11, 2013. https://hbr.org/2013/09/the-right-way-to-find-a-career-sponsor.

Hoffman, Reid, Ben Casnocha, and Chris Yeh. “Tours of Duty: The New Employer-Employee Compact.” Harvard Business Review, June 2013 (product #R1306B).

Tjan, Anthony K. “Keeping Great People with Three Kinds of Mentors.” HBR.org, August 12, 2011 (product #H007LK).

Chapter 10

Brendel, David. “Asking Open-Ended Questions Helps New Managers Build Trust.” HBR.org, September 17, 2015 (product #H02CEG).

Goldsmith, Marshall. “Empowering Your Employees to Empower Themselves.” HBR.org, April 23, 2010. https://hbr.org/2010/04/empowering-your-employees-to-e.

Petriglieri, Gianpiero. “Learning Is the Most Celebrated Neglected Activity in the Workplace.” HBR.org, November 6, 2014 (product #H012ON).

Wiseman, Liz, and Greg McKeown. “Bringing Out the Best in Your People.” Harvard Business Review, May 2010 (product #R1005K).

Chapter 11

Baldoni, John. “The Three Cs of Dealing with Under Performers.” HBR.org, September 10, 2008. https://hbr.org/2008/09/underperformers.

Gallo, Amy. “Help! I’m an Underperformer.” HBR.org, October 5, 2010. https://hbr.org/2010/10/help-im-an-underperformer.

Gallo, Amy. “How to Help an Underperformer.” HBR.org, June 23, 2014 (product #H00VK2).

Gallo, Amy. “Making Sure Your Employees Succeed.” HBR.org, February 7, 2011. https://hbr.org/2011/02/making-sure-your-employees-suc.

Hill, Linda, and Kent Lineback. “The Most Important Question a Manager Can Ask.” HBR.org, April 18, 2011. https://hbr.org/2011/04/the-most-important-question-a.

Maignan Wilkins, Muriel. “Is Your Employee Coachable?” HBR.org, February 19, 2015 (product #H01VYV).

Chapter 12

Baldassarre, Leonardo, and Brian Finken. “GE’s Real-Time Performance Development.” HBR.org, August 12, 2015 (product #H029L8).

Buckingham, Marcus. “What If Performance Management Focused on Strengths?” HBR.org, December 3, 2013. https://hbr.org/2013/12/what-if-performance-management-focused-on-strengths.

Cappelli, Peter. “The Common Myths About Performance Reviews, Debunked.” HBR.org, July 26, 2016 (product #H030NZ).

Grote, Dick. “Every Manager Needs to Practice Two Types of Coaching.” HBR.org, September 30, 2016 (product #H035HV).

Rock, David. “Give Your Performance Management System a Review.” HBR.org, June 14, 2013. https://hbr.org/2013/06/give-your-performance-manageme.

Chapter 13

Dattner, Ben. “In Performance Appraisals, Make Context Count.” HBR.org, June 3, 2013. https://hbr.org/2013/06/in-performance-appraisals-make.

Grote, Dick. “Performance Appraisal Reappraised.” Harvard Business Review, January–February 2000 (product #F00105).

Harvard Business School Publishing. HBR Guide to Delivering Effective Feedback Ebook + Tools. Boston: Harvard Business Review Press, 2016.

Chapter 16

DeLong, Thomas J., and Vineeta Vijayaraghavan. “Let’s Hear It for B Players.” Harvard Business Review, June 2003 (product #R0306F).

Chapter 17

Behson, Scott. “Don’t Treat Your Career Marathon Like a Sprint.” HBR.org, October 11, 2013. https://hbr.org/2013/10/dont-treat-your-career-marathon-like-a-sprint.

Behson, Scott. “Just Because You’re Happy Doesn’t Mean You’re Not Burned Out.” HBR.org, July 13, 2015 (product #H027AF).

Fernandez, Rich. “Help Your Team Manage Stress, Anxiety, and Burnout.” HBR.org, January 21, 2016 (product #H02M4Z).

Perlow, Leslie A., and Jessica L. Porter. “Making Time Off Predictable—and Required.” Harvard Business Review, October 2009 (product #R0910M).

Schwartz, Tony. “Take Back Your Attention.” HBR.org, February 9, 2011. https://hbr.org/2011/02/take-back-your-attention.

Valcour, Monique. “Beating Burnout.” Harvard Business Review, November 2016 (product #R1611H).

Wilson, H. James. “The Surprising Power of Impulse Control.” HBR.org, February 25, 2014 (product #H00OSS).

Chapter 18

Batista, Ed. “Tips for Coaching Someone Remotely.” HBR.org, March 18, 2015 (product #H01XI4).

Ferrazzi, Keith. “Evaluating the Employees You Can’t See.” HBR.org, December 20, 2012. https://hbr.org/2012/12/evaluating-the-employees-you-c.

Ferrazzi, Keith. “Getting Virtual Teams Right,” Harvard Business Review, December 2014 (product #R1412J).

Graber, Sean. “Why Remote Work Thrives in Some Companies and Fails in Others.” HBR.org, March 20, 2015 (product #H01Y22).

Harvard Business School Publishing. 20-Minute Manager: Leading Virtual Teams. Boston: Harvard Business Review Press, 2016.

Harvard Business School Publishing. 20-Minute Manager: Virtual Collaboration. Boston: Harvard Business Review Press, 2016.

Knight, Rebecca. “How to Manage Remote Direct Reports.” HBR.org, February 10, 2015 (product #H01VI9).

Rayess, Randy. “5 Basic Needs of Virtual Workforces.” HBR.org, March 17, 2015 (product #H01X2Z).