Contents

Leading Change: Why Transformation Efforts Fail

John P. Kotter

Change Through Persuasion

David A. Garvin and Michael A. Roberto

Leading Change When Business Is Good: An Interview with Samuel J. Palmisano

Paul Hemp and Thomas A. Stewart

Radical Change, the Quiet Way

Debra E. Meyerson

Tipping Point Leadership

W. Chan Kim and Renée Mauborgne

A Survival Guide for Leaders

Ronald A. Heifetz and Marty Linsky

The Real Reason People Won’t Change

Robert Kegan and Lisa Laskow Lahey

Cracking the Code of Change

Michael Beer and Nitin Nohria

The Hard Side of Change Management

Harold L. Sirkin, Perry Keenan, and Alan Jackson

Why Change Programs Don’t Produce Change

Michael Beer, Russell A. Eisenstat, and Bert Spector

About the Contributors

Index