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by George Hollenbeck, Maxine Dalton
How to Design an Effective System for Developing Managers and Executives
Cover
Title Page
Copyright
Table of Contents
Preface
Executive Guide
Acknowledgments
Introduction
Step 1: Find and Use Organizational Support for Creating a Process, Not an Event
Seek a Developmentally Friendly Manager as Your Partner
Educate Key Decision-makers
Pay Attention to Timeliness
Employ Patience and Persistence
Step 2: Define the Program Purpose and the Behaviors to Be Developed
Program Purpose
Behaviors to Be Developed
The Model of Change
Step 3: Use Feedback as the Baseline for Executive Development
Necessary Conditions for Developmental Feedback
Credibility
Meaning
Potential
Confidentiality and anonymity
Timeliness
Feedback Methods
The feedback instruments
The feedback provider
Who Changes as a Result of Feedback?
Step 4: Define and Communicate the Critical Role of the Manager
The Manager’s Role
Make development real
Provide developmental experiences
Provide support and feedback
Provide access to organizational resources
Enlisting the Manager
Step 5: Write the Development Plan
The Elements of an Effective Plan
The development goal
Developmental strategies
Measurement standards
The Development-planning Roles
The Organization Context
Step 6: Make the Program Accountable
Conclusion
References
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