Larry Coyne is a Project Leader at the International Technical Support Organization, Tucson Arizona center. He has 35 years of IBM experience with 23 in IBM storage software management. He holds degrees in Software Engineering from the University of Texas at El Paso and Project Management from George Washington University. His areas of expertise include client relationship management, quality assurance, development management, and support management for IBM Storage Software.

Khanh Ngo is an IBM Senior Technical Staff Member (STSM) in Tucson, Arizona serving as the Tape Storage Test Architect. He sets test strategies, designs tests, and tests solutions for the tape drive, tape library, and IBM Spectrum Archive product lines. He joined IBM in 2000 with a Bachelor of Science degree in Electrical Engineering and a Bachelor of Science in Computer Science. Later, he received a Master of Science degree in Engineering Management. He is also an IBM Master Inventor and on his IBM 5th patent plateau. Because of his work with various IBM Spectrum Archive Enterprise Edition (EE) customers across multiple industries, Khanh is often sought out for his expertise to lead, execute, and successfully complete proof of concepts and custom engineering solutions to integrate IBM Spectrum Archive EE into customers’ production environments.

Illarion Borisevich is an IBM software developer in Tucson, Arizona as an FVT engineer for both IBM Spectrum Archive and the IBM next generation of storage management system, the IBM TS4500 tape library. He assists customers with setting up the IBM TS4500 and is a customer advocate for IBM Spectrum Archive. He has a bachelor’s degree in computer science from the University of Arizona. Illarion works on the TS3500 CLI and develops scripts to stress both IBM Spectrum Archive EE and the IBM TS4500 tape library solution systems.