ACKNOWLEDGMENTS

The many professionals I’ve met during my career, for providing me with the opportunities to learn from their experiences. I also appreciate the clients I’ve had the pleasure of assisting when they implemented the requirements of ISO 9001:2015, including the aerospace version, AS9100D, and automotive supplier requirements IATF 16949.

C Allen Powell – mentor, friend, and architect of the 5 Phase Implementation model.

David Middleton, for giving me the opportunity to pursue a successful career as a trainer and consultant.

Jeff Monk, who trained me as a lead auditor. Jeff wrote one of the very first recognized lead auditor courses.

The Deming Institute for permission to reproduce Dr. Deming’s 14 Points.

John Owen, IAF Secretariat, for permission to reproduce IAF documents.

Charles Corrie, ISO TC 176 SC2 Secretary, for permission to reproduce ISO documents or parts thereof.

The management team at the Michigan Manufacturing Technology Center: Mike Coast, Bob Lyscas, and Charlie Westra. ITGP manuscript reviewer, Alan Field, for his helpful comments during the production of this book.