Foreword

1   “60 Minutes’ Wallace Still Ticking.” AP News, November 22, 1997. https://apnews.com/article/77563ec6020c34cbed73073445c4fd14.

2   Mike Wallace, in conversation with author.

3   “Mike Wallace Is Here.” CBS News, July 21, 2019. https://www.cbsnews.com/video/mike-wallace-is-here/.

Introduction

1   Shakespeare, William. The Tempest, Act 2, Scene 1. [online] Shakespeare.mit.edu. Available at: http://shakespeare.mit.edu/tempest/tempest.2.1.html.

Chapter 1

1   Shakespeare, William. Hamlet, Act 3, Scene 1. [online] Shakepeare.mit.edu. Available at: http://shakespeare.mit.edu/hamlet/hamlet.3.1.html.

2   Blankespoor, Elizabeth, Bradley E. Hendricks, and Gregory S. Miller. “Perceptions and Price: Evidence from CEO Presentations at IPO Roadshows.” Journal of Accounting Research 55, no. 2 (2017). https://doi.org/10.1111/1475-679x.12164.

3   Demos, Telis. “Can You Judge an IPO by Its CEO?” The Wall Street Journal, August 13, 2015. https://blogs.wsj.com/moneybeat/2015/08/13/can-you-judge-an-ipo-by-its-ceo/.

4   JFK Library. “TNC: 172 Kennedy–Nixon First Presidential Debate, 1960.” YouTube, September 21, 2010. https://youtu.be/gbrcRKqLSRw.

5   Nelson, Michael, (ed.). Guide to the Presidency, Vol. 1. Washington, D.C.: Congressional Quarterly, 1996; Kalb, Deborah, (ed.). Guide to U.S. Elections, 7th ed. Thousand Oaks, CA: Sage Reference/CQ Press, 2016; Schulman, Bruce J. Student’s Guide to Elections. Washington, D.C.: CQ Press, 2008.

6   climatebrad. “BP CEO Tony Hayward: ‘I’d Like My Life Back.’” YouTube, May 31, 2010. https://youtu.be/MTdKa9eWNFw.

7   Goldenberg, Suzanne. “‘If He Was Working for Me I’d Sack Him’—Obama Turns Up Heat on BP Boss.” The Guardian, June 8, 2010. https://www.theguardian.com/business/2010/jun/08/bp-deepwater-horizon-obama.

8   BP. “BP CEO Tony Hayward to Step Down and Be Succeeded by Robert Dudley.” July 27, 2010. https://www.bp.com/en/global/corporate/news-and-insights/press-releases/bp-ceo-tony-hayward-to-step-down-and-be-succeeded-by-robert-dudley.html.

Chapter 2

1   “Timothy Leary.” GoodReads. https://www.goodreads.com/author/quotes/47718.Timothy_Leary.

2   “Benjamin Franklin.” GoodReads. https://www.goodreads.com/quotes/42698-it-is-the-first-responsibility-of-every-citizen-to-question.

3   “Socrates and The Apology.” Dr. J’s Illustrated Guide to the Classical World. http://people.hsc.edu/drjclassics/texts/socrates.shtm.

4   Mike Wallace, in conversation with author.

5   Marcelo Lira Gaitan. “Healthsouth CEO Richard Scrushy.” YouTube, July 7, 2014. https://youtu.be/sTLUyFo8iQ4.

6   Boehner, John. On the House: A Washington Memoir. St Martin’s Press, 2021.

7   Channel 4 News. “Quentin Tarantino Interview: ‘I’m Shutting Your Butt Down!’” YouTube, January 10, 2013. https://youtu.be/GrsJDy8VjZk.

8   Helene Poirier, in email exchange with author.

9   David Bellet, in email exchange with author.

10   Leslie Pfrang, in email exchange with author.

11   Mark Twain Quotations – Truth. http://www.twainquotes.com/Truth.html.

Chapter 3

1   Blankespoor, Elizabeth, Bradley E. Hendricks, and Gregory S. Miller. “Perceptions and Price: Evidence from CEO Presentations at IPO Roadshows.” Journal of Accounting Research 55, no. 2 (2017). https://doi.org/10.1111/1475-679x.12164.

2   HouseResourceOrg. “Steroid Use in Baseball: Players.” YouTube, January 7, 2011. https://youtu.be/Ftq_IwlHmN0; Wilson, Duff. “McGwire Offers No Denials at Steroid Hearings.” New York Times, March 18, 2005. https://www.nytimes.com/2005/03/18/sports/baseball/mcgwire-offers-no-denials-at-steroid-hearings.html.

3   “Captain of Industry.” Wikipedia. https://en.wikipedia.org/wiki/Captain_of_industry#:~:text=The%20term%20was%20coined%20by,industry%22%20is%20the%20better%20terminology.

4   “Consumer Financial Protection Bureau Fines Wells Fargo $100 Million for Widespread Illegal Practice of Secretly Opening Unauthorized Accounts.” Consumer Financial Protection Bureau, September 8, 2016. https://www.consumerfinance.gov/about-us/newsroom/consumer-financial-protection-bureau-fines-wells-fargo-100-million-widespread-illegal-practice-secretly-opening-unauthorized-accounts/.

5   “CEO John Stumpf Testifies on Unauthorized Wells Fargo Accounts.” C-SPAN, September 20, 2016. https://www.c-span.org/video/?415547-1/ceo-john-stumpf-testifies-unauthorized-wells-fargo-accounts.

6   chabermu. “RIM CEO Mike Lazaridis Ends BBC Interview.” YouTube, May 11, 2011. https://youtu.be/Q6iGe7vuGeQ.

7   Beers, Brian. “What Is an Earnings Conference Call?” Investopedia, November 9, 2020. https://www.investopedia.com/small-business/what-is-an-earnings-conference-call/.

8   Garber, Jonathan. “‘You Are Messing with the Wrong Guy’: The CEO of Cleveland-Cliffs Eviscerates Goldman Sachs Analyst and Short Sellers.” Business Insider India, October 20, 2018. https://www.businessinsider.in/you-are-messing-with-the-wrong-guy-the-ceo-of-cleveland-cliffs-eviscerates-goldman-sachs-analyst-and-short-sellers/articleshow/66288799.cms.

9   Wapner, Scott. “‘Messing with the Wrong Guy’: Cleveland Cliffs CEO Berates Analysts on Earnings Call.” CNBC, October 19, 2018. https://www.cnbc.com/video/2018/10/19/messing-with-the-wrong-guy-cleveland-cliffs-ceo-berates-analysts-on-earnings-call.html; Ibid.

10   Ibid.

11   Ensign, Rachel Louise, and Ben Eisen. “Wells Fargo Ex-CEO Banned, to Pay $17 Million in Fake Account Scandal.” The Wall Street Journal, January 23, 2020. https://www.wsj.com/articles/ex-wells-fargo-ceo-john-stumpf-agrees-to-pay-sales-misconduct-charges-11579803789?mod=djmalertNEWS.

12   Marshall, Matt. “BlackBerry’s Leadership Failure: The Symbol of Software’s Triumph over Hardware.” VentureBeat, January 22, 2012. https://venturebeat.com/2012/01/22/blackberrys-leadership-fail-the-symbol-of-softwares-triumph-over-hardware/.

13   CNBC. “Wells Fargo CEO John Stumpf ‘Completely Unprepared’ | Squawk Box | CNBC.” YouTube, September 21, 2016. https://youtu.be/fxvzV7D54Xo.

Chapter 4

1   Anonymous. “Public Speeches.” New York Times, September 20, 1851. https://timesmachine.nytimes.com/timesmachine/1851/09/20/issue.html.

2   Schroeder, Alan. Presidential Debates: Risky Business on the Campaign Trail. New York: Columbia University Press, 2016.

3   Hewitt, Don. Tell Me a Story: 50 Years and 60 Minutes in Television. New York: Public Affairs, 2001.

4   Wills, Gary. “The Decline and Fall of a Sure Thing.” New York Times, September 10, 1989. https://www.nytimes.com/1989/09/10/books/the-decline-and-fall-of-a-sure-thing.html.

5   Safire, William. “On Language; Murder Board at the Skunk Works.” New York Times, October 11, 1987. https://www.nytimes.com/1987/10/11/magazine/on-language-murder-board-at-the-skunk-works.html.

6   Davis, Julie Hirschfeld. “Kagan Gears Up for Hearings with Practice ‘Murder Boards.’ ” Salon, June 10, 2010. https://www.salon.com/2010/06/22/us_kagan_murder_boards/.

7   “The Roman Room Technique.” AcademicTips.org. https://www.academictips.org/memory/romanrom.html.

Chapter 5

1   Monroe, James. The Monroe Doctrine: President Monroe’s Message At the Commencement of the First Session of the Eighteenth Congress, December 2, 1823. Boston, 1895.

Chapter 6

1   “Fran Liebowitz.” QuoteTab. https://www.quotetab.com/quotes/by-fran-lebowitz.

2   “George Bernard Shaw.” Quote Investigator. https://quoteinvestigator.com/2014/08/31/illusion/#note-9667-1.

3   Kahneman, Daniel. Thinking, Fast and Slow. New York: Farrar, Straus and Giroux, 2015.

4   “Microsoft Corp (MSFT) Q3 2020 Earnings Call Transcript.” The Motley Fool, April 29, 2020. https://www.fool.com/earnings/call-transcripts/2020/04/30/microsoft-corp-msft-q3-2020-earnings-call-transcri.aspx.

5   “Tesla (TSLA) Q1 2018 Results—Earnings Call Transcript.” Seeking Alpha, May 3, 2018. https://seekingalpha.com/article/4169027-tesla-tsla-q1-2018-results-earnings-call-transcript.

6   Badkar, Mamta. “Tesla Shares Fall 8% after ‘bizarre’ Earnings Call.” Financial Times. May 3, 2018. https://www.ft.com/content/1c53583a-4ede-11e8-a7a9-37318e776bab.

7   CBS News. “Famous Debate Moment: Bush, Sr. Checks His Watch in 1992.” YouTube, October 15, 2012. https://youtu.be/hBrW2Pz9Iiw.

Chapter 7

1   “Epictetus.” GoodReads. https://www.goodreads.com/author/quotes/13852.Epictetus.

2   CBS News. “Famous Debate Moment: Bush, Sr. Checks His Watch in 1992.” YouTube, October 15, 2012. https://youtu.be/hBrW2Pz9Iiw.

3   “Microsoft Corp (MSFT) Q3 2020 Earnings Call Transcript.” The Motley Fool, April 29, 2020. https://www.fool.com/earnings/call-transcripts/2020/04/30/microsoft-corp-msft-q3-2020-earnings-call-transcri.aspx.

4   “Tesla (TSLA) Q1 2018 Results—Earnings Call Transcript.” Seeking Alpha, May 3, 2018. https://seekingalpha.com/article/4169027-tesla-tsla-q1-2018-results-earnings-call-transcript.

5   CBS News. “Famous debate moment: Bush, Sr. checks his watch in 1992.” YouTube, October 15, 2012. https://youtu.be/hBrW2Pz9Iiw.

6   PBS NewsHour. “Bush, Clinton, Perot: The Second 1992 Presidential Debate.” YouTube, October 9, 2020. https://youtu.be/eg7-QJrJZV0.

7   Ibid.

8   Matalin, Mary, James Carville, and Peter Knobler. All’s Fair: Love, War, and Running for President. New York: Random House, 1994.

9   PBS NewsHour. “Bush, Clinton, Perot: The Second 1992 Presidential Debate.” YouTube, Posted October 9, 2020. https://youtu.be/eg7-QJrJZV0.

10   CBS News. “Famous debate moment: Bush, Sr. checks his watch in 1992.” YouTube, October 15, 2012. https://youtu.be/hBrW2Pz9Iiw.

11   OxfordUnion. “David Rubenstein | Full Address and Q&A | Oxford Union.” YouTube, January 9, 2018. https://www.youtube.com/watch?v=wuzz3R2MUN0.

12   Brooks, David. “Nine Nonobvious Ways to Have Deeper Conversations.” New York Times, November 19, 2020. https://www.nytimes.com/2020/11/19/opinion/nine-nonobvious-ways-to-have-deeper-conversations.html.

13   CBS News. “Famous debate moment: Bush, Sr. checks his watch in 1992.” YouTube, October 15, 2012. https://youtu.be/hBrW2Pz9Iiw.

14   Ibid.

Chapter 8

1   Tzu, Sun. The Art of War. Translated (from the Chinese) and with an Introduction by Samuel B. Griffith. London: Oxford University Press, 1971.

2   Khosrowshahi, Dara. “Watch CNBC’s Full Interview with Uber CEO Dara Khosrowshahi Ahead of Its IPO.” Interview by Andrew Ross Sorkin. CNBC, May 10, 2019. https://www.cnbc.com/video/2019/05/10/watch-cnbcs-full-interview-with-uber-ceo-dara-khosrowshahi-ahead-of-its-ipo.html.

3   Chon, Gina. “Netflix Brings Live-Streaming to a New Medium: The Company Earnings Call.” Quartz, July 9, 2013. https://qz.com/101979/netflix-brings-live-streaming-to-a-new-medium-the-company-earnings-call/.

4   Netflix Investor Relations. “Netflix Q2 2018 Earnings Interview.” YouTube, July 16, 2018. https://youtu.be/xZN_PwZdsLA.

5   Channels Television. “WTO: I Am the Most Qualified for the Job – Okonjo-Iweala [FULL VIDEO].” YouTube, July 15, 2020. https://youtu.be/XZcVUPaMbnA.

6   Howell, Jeremy. “Ngozi Okonjo-Iweala Named First Female, African Boss of WTO.” BBC News, February 15, 2021. https://www.bbc.com/news/av/business-56042860.

7   Chase, Dave. “Lessons from Mayo-Backed Better Shutting Down.” Forbes, October 5, 2015. https://www.forbes.com/sites/davechase/2015/10/05/lessons-from-mayo-backed-better-shutting-down/?sh=13719d8b6865.

8   Dolan, Brian. “Mayo Clinic, Geoff Clapp Launch Mobile Health Startup, Better.” MobiHealthNews, April 18, 2013. https://www.mobihealthnews.com/21680/mayo-clinic-geoff-clapp-launch-mobile-health-startup-better.

9   “Tech Tonics: When Companies Go Awry.” Connected Social Media, July 25, 2016. https://connectedsocialmedia.com/14681/tech-tonics-when-companies-go-awry/.

10   “Extended Stay America’s (STAY) CEO Bruce Haase on Q4 2020 Results—Earnings Call Transcript.” Seeking Alpha, February 26, 2021. https://seekingalpha.com/article/4409692-extended-stay-americas-stay-ceo-bruce-haase-on-q4-2020-results-earnings-call-transcript.

11   “Xiaomi Corporation (XIACF) Management on Q4 2020 Results—Earnings Call Transcript.” Seeking Alpha, March 24, 2021. https://seekingalpha.com/article/4415894-xiaomi-corporation-xiacf-management-on-q4-2020-results-earnings-call-transcript.

12   “Avio CEO: Our Market Is Very Dynamic, Competitive.” CNBC Squawk Box, April 10, 2017. https://www.cnbc.com/video/2017/04/10/avio-ceo-our-market-is-very-dynamic-competitive.html.

13   Recode. “Full Video and Transcript: Snap CEO Evan Spiegel at Code 2018.” Vox, May 30, 2018. https://www.vox.com/2018/5/30/17397120/snap-ceo-evan-spiegel-transcript-code-2018.

14   Chuck Robbins, interview by Poppy Harlow, CNN, March 16, 2016.

15   Bloomberg Quicktake. “Elon Musk on Tesla’s Auto Pilot and Legal Liability.” YouTube, October 10, 2014. https://youtu.be/60-b09XsyqU.

Chapter 9

1   Mill, John Stuart. “Inaugural Address Delivered to the University of St. Andrews, Feb. 1st 1867.” Wikisource. https://en.wikisource.org/wiki/Inaugural_address_delivered_to_the_University_of_St._Andrews,_Feb._1st_1867.

2   “Boeing CEO Dennis Muilenburg Answers Questions at the Company’s Shareholder Meeting.” CNBC, April 29, 2019. https://www.cnbc.com/video/2019/04/29/boeing-ceo-dennis-muilenburg-answers-questions-at-the-companys-shareholder-meeting.html.

3   “CNBC Exclusive: CNBC Transcript: Deutsche Bank CEO Christian Sewing Sits Down with CNBC’s Wilfred Frost Today.” CNBC, June 29, 2018. https://www.cnbc.com/2018/06/29/cnbcexclusive-cnbc-transcript-deutsche-bank-ceo-christian-sewing-si.html.

4   MistyKingma. “Ariana Grande Scolds Power106 Radio DJs About Equality in Awkward Interview (Be Yourselfie).” YouTube, November 3, 2015. https://youtu.be/cTCD65AyXxA.

5   Recode. “Condé Nast CEO Roger Lynch | Full Interview | Code Media 2019.” YouTube, November 19, 2019. https://youtu.be/ag6BwufkL_Q.

6   Recode. “Delta CEO Ed Bastian | Full Interview | Code 2019.” YouTube, June 11, 2019. https://youtu.be/FeFRmb08ep4.

7   Kiciński, Adam. “Investor Call.” CD PROJEKT, June 2020. https://www.cdprojekt.com/en/wp-content/uploads-en/2020/10/trancript_en.pdf.

8   “Xiaomi Corporation (XIACF) Management on Q4 2020 Results - Earnings Call Transcript.” SeekingAlpha, March 24, 2021. https://seekingalpha.com/article/4415894-xiaomi-corporation-xiacf-management-on-q4-2020-results-earnings-call-transcript.

9   Channel 4 News. “Barclays scandal: interview with BBA’s Angela Knight.” YouTube, June 28, 2012. https://youtu.be/ga6FX7fVdMI.

10   Wharton School. “Prof. Mohamed El-Erian Interview on Global Economy – Wharton Business Daily, SiriusXM.” YouTube, December 21, 2020. https://youtu.be/FYiOjMD2yW4.

11   Eubanks, Shawn, Eddy Vataru. “A Roadmap for Fixed Income Investing in a Low Rate Environment.” Webinar from Osterweis Capital Management, February 18, 2020. https://www.osterweis.com/video/OSTRX-Roadmap-Webinar.

Chapter 10

1   “Time Flies.” The Idioms. https://www.theidioms.com/time-flies/.

2   Bloomberg Markets and Finance. “BMW CEO Krueger on $4.1 Billion Bet on China.” YouTube, October 11, 2018. https://www.youtube.com/watch?v=FY1i5XxidyY.

3   CNN. “Zoom CEO Addresses ‘Zoombombing’: We Had Some Missteps.” YouTube, April 5, 2020. https://youtu.be/xk992LJ4N9M.

4   “Foreign Press Briefing.” C-SPAN, April 15, 2003. https://www.c-span.org/video/?176198-1/foreign-press-briefing.

5   Ibid.

6   Hall, Ronald L. “Logic: A Brief Introduction.” https://www.stetson.edu/artsci/philosophy/media/E.%20Chapter%204.pdf.

7   Kessler, Andy. “How to Answer the ‘Trap Question.’” The Wall Street Journal, April 4, 2021. https://www.wsj.com/articles/how-to-answer-the-trap-question-11617559915?mod=searchresults_pos1&page=1.

8   “Foreign Press Briefing.” C-SPAN, April 15, 2003. https://www.c-span.org/video/?176198-1/foreign-press-briefing.

9   Powell, Colin L. and Tony Koltz. It Worked for Me: In Life and Leadership. New York: Harper Perennial. 2014.

10   Colin L. Powell, in conversation with author.

11   Drennan, D. Monopoly: The Property Trading Board Game. Eastwood, N.S.W. : Hasbro / Parker. 1986.

Chapter 11

1   Paul Simon. “Slip Slidin’ Away” [song]. https://www.paulsimon.com/song/slip-slidin-away/.

2   Morris, Errol. “The Fog of War” [film transcript]. https://www.errolmorris.com/film/fow_transcript.html.

3   Kurtzleben, Danielle. “Trump Embraces One of Russia’s Favorite Propaganda Tactics - Whataboutism.” NPR, March 17, 2017. https://www.npr.org/2017/03/17/520435073/trump-embraces-one-of-russias-favorite-propaganda-tactics-whataboutism?t=1633978727767

4   Carroll, Lewis. Through the Looking-Glass. https://www.gutenberg.org/files/12/12-h/12-h.htm.

5   Swisher, Kara. “D: Dive into Mobile—The Full Interview Video of RIM’s Mike Lazaridis.” December 13, 2010. http://allthingsd.com/20101213/d-dive-into-mobile-the-full-interview-video-of-rims-mike-lazaridis/.

6   Ibid.

7   Pegorara, Rob. “RIM CEO Ends Interview in Latest Communication Breakdown.” Washington Post, April 13, 2011. https://www.washingtonpost.com/blogs/faster-forward/post/rim-ceo-ends-interview-in-latest-communication-breakdown/2011/04/13/AFbr8PXD_blog.html.

8   Clarity Solutions. “Cadbury CEO’s Sour Squawkbox Interview.” YouTube, October 29, 2013. https://www.youtube.com/watch?v=yiq2YaKLQvk.

9   Safire, William. “On Language.” New York Times, September 16, 1979. https://timesmachine.nytimes.com/timesmachine/1979/09/16/112070673.html?pageNumber=406.

10   NBC News. “Porter Presses CDC Director to Confirm Coronavirus Testing Will Be Free.” YouTube, March 12, 2020. https://www.youtube.com/watch?v=mKvCAR0Akro.

11   “Rep. Maxine Waters to Roger Goodell on NFL Antitrust Exemption & Players Injuries.” C-SPAN, October 28, 2009. https://www.c-span.org/video/?c4509198/rep-maxine-waters-roger-goodell-nfl-antitrust-exemption-players-injuries.

12   kevinmcguire. “Nick Saban Got Testy with Maria in the Postgame Interview.” Clippit, September 2, 2018. https://www.clippituser.tv/c/ypxvyp.

Chapter 12

1   “Code of Hammurabi.” History, February 2, 2020. https://www.history.com/topics/ancient-history/hammurabi.

2   “quid pro quo, phr. and n.” OED Online, March 2021. Oxford University Press. https://www-oed-com.ezproxy.sfpl.org/view/Entry/156487?redirectedFrom=quid+pro+quo.

3   CNBC. “Tesla Knows This Is a Technology Race: Lucid Motors CEO.” YouTube, February 5, 2021. https://www.youtube.com/watch?v=KTgkkawjT0U.

4   Ibid.

5   Netflix Investor Relations. “Netflix Q2 2018 Earnings Interview.” YouTube, July 16, 2018. https://www.youtube.com/watch?v=xZN_PwZdsLA.

6   T-Mobile. “T-Mobile Q4 2019 Earnings Call: Behind-the-Scenes Livestream.” YouTube, February 6, 2020. https://www.youtube.com/watch?v=CHPuI289U-Q.

Chapter 13

1   “Publilius Syrus.” BrainyQuote. https://www.brainyquote.com/quotes/publilius_syrus_137352#:~:text=Publilius%20Syrus%20Quotes&text=It%20is%20not%20every%20question%20that%20deserves%20an%20answer.

2   Colin Powell, in conversation with author.

3   “Zuora Inc.’s (ZUO) CEO Tien Tzuo on Q4 2021 Results—Earnings Call Transcript.” Seeking Alpha, March 11, 2021. https://seekingalpha.com/article/4413360-zuora-inc-s-zuo-ceo-tien-tzuo-on-q4-2021-results-earnings-call-transcript.

4   Energy and Commerce Committee. “Disinformation Nation: Social Media’s Role in Promoting Extremism and Misinformation.” YouTube, March 25, 2021. https://www.youtube.com/watch?v=dw6wJ7dFiPs.

5   Roose, Kevin, Cecilia Kang, and Sheera Frenkel. “Zuckerberg Gets a Crash Course in Charm. Will Congress Care?” New York Times, April 8, 2018. https://www.nytimes.com/2018/04/08/technology/zuckerberg-gets-a-crash-course-in-charm-will-congress-care.html.

6   Yahoo Finance. “AOC Grills Facebook CEO Mark Zuckerberg on Cambridge Analytica and Campaign Ads.” YouTube, October 23, 2019. https://www.youtube.com/watch?v=G272R50v6ww.

7   Duggan, Wayne. “This Day In Market History: Enron CEO Curses Skeptical Analyst on Earnings Call.” Yahoo! Finance, April 17, 2019. https://finance.yahoo.com/news/day-market-history-enron-ceo-112800768.html.

8   “Index of /archive/enron/exhibit/02-14/BBC-0001/Images/4438.001.” U.S. Department of Justice, March 14, 2014. https://www.justice.gov/archive/enron/exhibit/02-14/BBC-0001/Images/4438.001.PDF.

9   Securities and Exchange Commission. “Cautionary Statement for Purposes of the ‘Safe Harbor’ provisions of the Private Securities Litigation Reform Act of 1995.” https://www.sec.gov/Archives/edgar/data/1096385/000109638505000096/exhibit99-2.htm.

10   PBS NewsHour. “Bush, Clinton, Perot: The second 1992 presidential debate.” YouTube, October 9, 2020. https://www.youtube.com/watch?v=eg7-QJrJZV0.

11   “Full Interview with Deutsche Bank CEO Christian Sewing.” CNBC, June 29, 2018, https://www.cnbc.com/video/2018/06/29/full-interview-with-deutsche-bank-ceo-christian-sewing.html.

12   Mike Cane. “Steve Jobs Insult Response.” YouTube, June 8, 2011. https://www.youtube.com/watch?v=FF-tKLISfPE.

13   PBS NewsHour. “Bush, Clinton, Perot: The Second 1992 Presidential Debate.” YouTube, October 9, 2020. https://www.youtube.com/watch?v=eg7-QJrJZV0.

Chapter 14

1   Lee, Bruce. Tao of Jeet Kune Do: New Expanded Edition. Translated by Eric Chen. Valencia, CA: Black Belt Books, 2011.

2   Anderberg, Jeremy. “The Libraries of Famous Men: Bruce Lee.” The Art of Manliness, June 06, 2021. https://www.artofmanliness.com/articles/the-libraries-of-famous-men-bruce-lee/.

3   “Enter the Dragon quotes (1973).” https://www.moviequotes.com/s-movie/enter-the-dragon/.

4   Lee, Bruce. Tao of Jeet Kune Do: New Expanded Edition. Translated by Eric Chen. Valencia, CA: Black Belt Books, 2011.

5   Morris, Errol. “The Fog of War” [film transcript]. https://www.errolmorris.com/film/fow_transcript.html.

6   Zhao, Frank. “Natural Language Processing—Part III: Feature Engineering.” S&P Global, January 2020. https://www.spglobal.com/marketintelligence/en/documents/nlp-iii-final-013020-10a.pdf.

7   Uri Lopatin, MD, in conversation with author.

8   “United Express Flight 3411 Incident.” Wikipedia. https://en.wikipedia.org/wiki/United_Express_Flight_3411_incident.

9   “Oversight of U.S. Airline Customer Service.” May 2, 2017. https://www.govinfo.gov/content/pkg/CHRG-115hhrg25311/pdf/CHRG-115hhrg25311.pdf.

10   CNBC Television. “Salesforce CEO Marc Benioff: Slack Deal Makes Salesforce ‘A Whole New Type of Company.’” YouTube, December 1, 2020. https://www.youtube.com/watch?v=4PCGu343LS8.

11   “Watch CNBC’s Full Interview with Uber CEO Dara Khosrowshahi Ahead of Its IPO.” CNBC Squawk Box, May 10, 2019. https://www.cnbc.com/video/2019/05/10/watch-cnbcs-full-interview-with-uber-ceo-dara-khosrowshahi-ahead-of-its-ipo.html.

12   Netflix Investor Relations. “Netflix Q2 2018 Earnings Interview.” YouTube, July 16, 2018. https://www.youtube.com/watch?v=xZN_PwZdsLA.

13   This Week in Startups. “E939 Canva CEO Melanie Perkins: On Growing Australian College Startup into Global Unicorn w/15m MAUs.” YouTube, May 28, 2019. https://www.youtube.com/watch?v=8TBSg79Gf0M.

14   Bloomberg Markets and Finance. “JPMorgan CEO Jamie Dimon on Markets, Economy, Returning to Office.” YouTube, March 1, 2021. https://www.youtube.com/watch?v=x8-eUse5hg8.

15   Channels Television. “WTO: I Am the Most Qualified for the Job—Okonjo-Iweala [FULL VIDEO].” YouTube, July 15, 2020. https://youtu.be/XZcVUPaMbnA.

16   “Bayer CEO Baumann: ‘Way too Early’ to Say on Roundup-Related Cash Call.” Bloomberg, February 27, 2020. https://www.bloomberg.com/news/videos/2020-02-27/bayer-ceo-way-too-early-to-say-on-roundup-related-cash-call-video.

17   CNBC Television. “Watch CNBC’s Full Interview with Affirm CEO Max Levchin.” YouTube, February 3, 2020. https://www.youtube.com/watch?v=Rkq8sf5NSBM.

18   TechCrunch. “Live from Disrupt SF 2017 Day 1.” YouTube, September 18, 2017. https://www.youtube.com/watch?v=NhrIKJyWeus.

19   Snider, Mike. “Pin a Star on This IPO: Pinterest Shares Rise More Than 28% After Initial Public Offering.” USA Today, April 18, 2021. https://www.usatoday.com/story/tech/2019/04/18/pinterest-ipo-stock-priced-above-range-lyft-uber/3505778002/.

20   Cohen, Peter. “After 98% IPO Pop, 3 Risks to Buying Affirm Stock.” Forbes, January 14, 2021. https://www.forbes.com/sites/petercohan/2021/01/14/after-98-ipo-pop-3-risks-to-buying-affirm-stock/?sh=3a6a516858fe.

21   Feuer, Will. “Pfizer’s CEO Hasn’t Gotten His Covid Vaccine Yet, Saying He Doesn’t Want to Cut in Line.” CNBC, December 14, 2020. https://www.cnbc.com/2020/12/14/pfizers-ceo-hasnt-gotten-his-covid-vaccine-yet-saying-he-doesnt-want-to-cut-in-line.html.

22   Tuchen, Mike. “Talend Management Presentation.” JMP Securities Technology Conference, San Francisco, February 27, 2017.

23   Kiciński, Adam. “Investor Call.” CD PROJEKT, June 2020. https://www.cdprojekt.com/en/wp-content/uploads-en/2020/10/trancript_en.pdf.

24   “Verona Pharma plc (VRNA) CEO David Zaccardelli on Q4 2020 Results—Earnings Call Transcript.” Seeking Alpha, February 26, 2021. https://seekingalpha.com/article/4409790-verona-pharma-plc-vrna-ceo-david-zaccardelli-on-q4-2020-results-earnings-call-transcript.

25   “CarMax, Inc. (KMX) CEO William Nash on Q4 2021 Results—Earnings Call Transcript.” Seeking Alpha, April 1, 2021. https://seekingalpha.com/article/4417241-carmax-inc-kmx-ceo-william-nash-on-q4-2021-results-earnings-call-transcript.

26   CNBC Television. “Instacart CEO on Scaling the Business to Meet Covid-19 Pandemic Demand.” YouTube, January 11, 2021. https://www.youtube.com/watch?v=a9dAvY_nX_U.

27   lawford83. “Reagan–Mondale Debate: The Age Issue.” YouTube, June 25, 2008. https://www.youtube.com/watch?v=LoPu1UIBkBc.

Chapter 15

1   Shakespeare, William. Hamlet, Act 3, Scene 2. [online] Shakepeare.mit.edu. Available at: http://shakespeare.mit.edu/hamlet/hamlet.3.2.html.

2   Davis, Julie Hirschfeld. “Kagan Gears Up for Hearings with Practice ‘Murder Boards.’” Salon, June 22, 2010. https://www.salon.com/2010/06/22/us_kagan_murder_boards/.

3   Shakespeare, William. Hamlet, Act 3, Scene 2. [online] Shakepeare.mit.edu. Available at: http://shakespeare.mit.edu/hamlet/hamlet.3.2.html.

4   Harwell, Drew. “Google CEO Sundar Pichai Emerges ‘Unscathed’ from the Circus in Washington.” Washington Post, December 11, 2018. https://www.washingtonpost.com/technology/2018/12/11/google-ceo-sundar-pichai-emerges-unscathed-by-circus-washington/.

Chapter 16

1   “U.S. CENTCOM Military News Briefing.” C-SPAN, February 24, 1991. https://www.c-span.org/video/?16688-1/us-centcom-military-news-briefing.

2   Tzu, Sun. The Art of War. Translated (from the Chinese) and with an Introduction by Samuel B. Griffith. London: Oxford University Press, 1971.

3   “U.S. CENTCOM Military News Briefing.” C-SPAN, February 24, 1991. https://www.c-span.org/video/?16688-1/us-centcom-military-news-briefing.

4   Ibid.