Index

A

ABC (Atanasoff-Berry Computer), 3

abstraction

in cloud computing, 89

in cloud OS model, 206207

ACCA (Asia Cloud Computing Association), 237

accounting, 143

accounting and billing process

architecture, 153

billing considerations, 146147

cloud federation, 142

delivery model, 145146

IaaS billing resources, 147148

Intercloud federation model, 154156

intracloud and Intercloud communication, 156157

billing functional architecture, 158163

billing realization, 163165

KPIs, 166168

PaaS billing resources, 149150

requirements, 144145

revenue-sharing considerations, 150153

SaaS billing resources, 150

taxonomy, 143144

user experience analytics, 165166

ACI automation, 122

American National Standards Institute, Telecom (ANSI T1M1), 236

Analytical Engine, 2

aPaaS (application platform as a service), 43

APIs in Cisco CSA, 107

application deployment, e-commerce application use case, 229230

application platform as a service (aPaaS), 43

application policies, 3740

application server management, e-commerce application use case, 231

applications/portal layer (CSA), 106107, 184

architecture

for accounting and billing, 153, 158163

Cisco CSA. See Cisco Customer Solution Architecture (CSA)

of Cisco Intercloud, 2830

application policies, 3740

BSS, 4849

cloud services and products, 3140

identity architecture, 192197

Marketplace, 4950

network products, 32

NFV, 3334

OpenStack physical infrastructure, 3031

OSS, 4548, 127128

PaaS, 4044

security, 33

security architecture, 188191

Cisco Intercloud Fabric, 224225

Cisco Metapod, 218219

cloud OS system architecture, 204206

e-commerce application use case, 226227

IT service management, 70

agility in, 71

data management, 7273

OpenStack, 71

orchestration, 72

SDNs, 7172

Web-scale IT versus enterprise IT, 70

OpenStack, 110114

for service assurance, 131, 138139

brokering, 136138

fulfillment, 133

onboarding, 135136

orchestration, 133134

services catalogs, 131133

standards-based architectures

benefits of, 9192

IEEE, 99102

ITU-T, 9399

NIST, 9293

ARPANET, 4

Asia Cloud Computing Association (ACCA), 237

assets

classification, 185186

monitoring, 186

policy enforcement, 186187

resiliency, 186

visibility, 185

Atanasoff, John Vincent, 3

Atanasoff-Berry Computer (ABC), 3

attacks

goals of, 174

resource-based attacks, 175176

vectors, 177

authentication

in identity architecture, 192197

in trust model, 178179

B

Babbage, Charles, 2

back-office support systems (BSS), 4849, 210

Berry, Cliff, 3

BI (business intelligence). See business intelligence (BI)

big data analytics use case, 231232

billing, 144. See also accounting and billing process

customer and provider responsibilities, 146147

functional architecture, 158163

IaaS billing resources, 147148

PaaS billing resources, 149150

physical versus virtual models, 160

realization of, 163165

SaaS billing resources, 150

user experience analytics, 165166

brokering, 136138

BSS (back-office support systems), 4849, 210

Build stage (Cisco Services), 65

business

alignment with IT, 6263

transformation of, 5758

business intelligence (BI)

billing user experience, 165166

KPIs, 165166

C

capacity management, 129130

capacity planning for private clouds, 222

CCIF (Cloud Computing Interoperability Forum), 236

Ceilometer, 45, 114

Chambers, John, 58

charging, 143

Cinder, 113

Cisco Customer Solution Architecture (CSA), 102103

APIs in, 107

applications/portal layer, 106107

layers in, 103105

OpenStack with, 118

physical infrastructure layer, 105

security, 182184

service management and automation layer, 106, 130131

services layer, 105

use cases

Managed Threat Defense (MTD), 109110

services from multiple cloud providers, 107108

virtual infrastructure layer, 105

Cisco Data Center Assessment for Cloud Consumption, 80

Cisco Intercloud

architecture, 2830

application policies, 3740

BSS, 4849

cloud services and products, 3140

Marketplace, 4950

network products, 32

NFV, 3334

OpenStack physical infrastructure, 3031

OSS, 4548, 127128

PaaS, 4044

security, 33

components, 28

security

identity architecture, 192197

security architecture, 188191

Cisco Intercloud Fabric

architecture, 224225

benefits of, 224

components, 8688

use cases

enterprise-managed hybrid cloud, 8889

service-provider-managed hybrid cloud, 9091

Cisco Metacloud, 119120

Cisco Metapod, 217220

advantages of, 219220

architecture, 218219

Cisco Services lifecycle

best practices, 6566

stages in, 6465

tasks in, 66

classification of assets, 185186

clearing, 144

client/server computing, 6

cloud adoption journey, 7475

cloud agents, 136137

cloud brokers, 136137

cloud computing. See also Intercloud

characteristics, 1718

cloud adoption journey, 7475

current limitations, 2425

development methodology, 2627

LEGO comparison example, 2526

customer adoption challenges, 172173

definition, 68

history of, 57

hybrid clouds. See hybrid clouds

industry bodies, 235237

IT services. See IT service management

network as platform, 1819

phases, 213214

private clouds. See private clouds

service models, 1920, 69

standards organizations, 235237

standards-based architectures

benefits of, 9192

IEEE, 99102

ITU-T, 9399

NIST, 9293

traditional pricing model, 150151

use cases

enterprise-managed hybrid cloud, 8889

IT outsourcing, 7

service-provider-managed hybrid cloud, 9091

services from multiple cloud providers, 9799

shadow IT, 7680

Cloud Computing Interoperability Forum (CCIF), 236

cloud enablers, 136137

cloud federation

accounting and billing, 142

cloud management frameworks (CMFs), 141142

definition, 2

identity management, 195197

Intercloud use cases, 154156

pricing in, 151153

cloud management frameworks (CMFs), 141142

cloud operating system (OS), 199

abstraction layer model, 206207

components, 202204

interface model, 207212

system architecture, 204206

Cloud Security Alliance (CSA), 236

Cloud Standards Coordination (CSC), 237

cloud-focused security, 178

in Cisco CSA, 182184

risk assessment, 180182

security framework, 184188

asset classification, 185186

asset monitoring, 186

asset policy enforcement, 186187

asset resiliency, 186

asset visibility, 185

network locations, 188

operational security, 187

threat intelligence, 187

trust model, 178180

CMFs (cloud management frameworks), 141142

Colossus computer, 3

communication, intracloud and Intercloud, 156157

billing functional architecture, 158163

billing realization, 163165

compartmentalization in cloud computing, 8

compliance, risk assessment, 182

computing, history of

cloud computing, 57

early history, 23

Internet, 35

consolidation in cloud adoption journey, 75

constraints in application policies, 3940

Continual Service Improvement phase (ITIL), 65

CSA (Cisco Customer Solution Architecture). See Cisco Customer Solution Architecture (CSA)

CSA (Cloud Security Alliance), 236

CSC (Cloud Standards Coordination), 237

curated catalogs, 132

D

DARPA, 3

Darwin, Charles, 57

data center, physical infrastructure in Intercloud architecture, 3031

data management

standards for, 99

for Web-scale IT, 7273

database as a service use case, 3537

delivery horizons for services, 1112

delivery model, services in, 145146

dependencies in application policies, 39

design requirements, e-commerce application use case, 227228

development methodology, transformation of, 2627

devices

attacks on, 175

risk assessment, 181

Difference Engine, 2

distributed computing, 7

Distributed Management Task Force (DMTF), 236

E

Eckert, J. Presper, 3

Eckert-Mauchly Computer Corporation (EMCC), 3

e-commerce application use case, 226231

Electronic Controls Company, 3

encryption, 179

ENIAC, 3

enrollment, 180

enterprise IT versus Web-scale IT, 70

enterprise-managed hybrid cloud use case, 8889

enterprise private clouds, 217

European Technical Standards Institute (ETSI), 237

exchanges (Intercloud), 101

F

federation. See cloud federation

Flowers, Tommy, 3

fulfillment, 133

G

gateways (Intercloud), 101102

Glance, 113

H

hardware abstraction, 207

hardware requirements, BSS, 49

Heat, 114

history

of computing

cloud computing, 57

early history, 23

Internet, 35

of OSs (operating systems), 200

Horizon, 111

horizons for service delivery, 1112

hosts, attacks on, 175

hybrid clouds, 1920, 222

adoption strategy, 223224

benefits of, 222223

Cisco’s role in, 224225

in cloud adoption journey, 75

enterprise-managed hybrid cloud use case, 8889

selecting cloud vendor, 223

service-provider-managed hybrid cloud use case, 9091

use cases

big data analytics, 231232

e-commerce application, 226231

hypervisors

attacks on, 175176

provisioning with OpenStack, 115116

I

IaaS (infrastructure as a service). See infrastructure as a service (IaaS)

identity architecture, 192197, 210211

IEEE (Institute of Electrical and Electronics Engineers), 99102

IEEE-SA (IEEE Standards Association), 235

IETF (Internet Engineering Task Force), 235

industry bodies, 235237

infrastructure abstraction, 207

infrastructure as a service (IaaS), 20, 69

billing resources, 147148

current limitations, 2425

development methodology, 2627

LEGO comparison example, 2526

PaaS versus, 4142

provisioning with OpenStack, 110

best practices, 118

Cisco’s role in, 117118

conceptual architecture, 110114

customer benefits, 116119

hypervisor provisioning, 115116

integrated platform as a service (iPaaS), 4243

Intel 4004, 4

Intercloud. See also cloud computing

accounting and billing

architecture, 153

billing considerations, 146147

billing functional architecture, 158163

billing realization, 163165

delivery model, 145146

federation model, 154156

IaaS billing resources, 147148

intracloud and Intercloud communication, 156157

KPIs, 166168

PaaS billing resources, 149150

requirements, 144145

revenue-sharing considerations, 150153

SaaS billing resources, 150

taxonomy, 143144

user experience analytics, 165166

application policies, 3740

Cisco’s role in, 24, 8486. See also Cisco Customer Solution Architecture (CSA)

in cloud adoption journey, 75

cloud OS. See cloud operating system (OS)

components, 204206

definition, 2, 24, 2728, 84

goals, 24

IEEE network topology, 99102

metering, 4748

monitoring, 47, 191

NFV, 3334

PrivateLink, 32

security, 33

attack vectors, 177

attacker goals, 174

cloud-focused programs, 178188

customer adoption challenges, 173

resource-based attacks, 175176

service assurance architecture, 131, 138139

brokering, 136138

fulfillment, 133

onboarding, 135136

orchestration, 133134

services catalogs, 131133

service assurance strategy, 128

capacity management, 129130

service level, 128129

service management and automation, 130131

use cases, 35

database as a service, 3537

PaaS, 44

Intercloud hybrid clouds. See hybrid clouds

interface model in cloud OS, 207212

International Telecommunication Union-Telecom Sector (ITU-T), 9399, 236

Internet Engineering Task Force (IETF), 235

Internet in history of computing, 35

intracloud and Intercloud communication, 156157

billing functional architecture, 158163

billing realization, 163165

invoicing. See billing

iPaaS (integrated platform as a service), 4243

ISO/IEC JTC1/SC38, 235

IT foundation, 69

IT outsourcing, 7

IT service management

architecture, 70

agility in, 71

data management, 7273

OpenStack, 71

orchestration, 72

SDNs, 7172

Web-scale IT versus enterprise IT, 70

challenges, 74

IT and business alignment, 6263

ITIL and software management alignment, 63

benefits of ITIL, 6768

best practices, 6566

Cisco Services lifecycle, 6465

Cisco Services tasks, 66

principles of, 5456

services catalogs, 7576

TBM framework, 5657

business transformation, 5758

IT transformation, 5859

technology transformation, 5962

use cases, shadow IT, 7680

IT transformation, 5859

ITIL (Information Technology Infrastructure Library), alignment with software management, 63

benefits of ITIL, 6768

best practices, 6566

Cisco Services lifecycle, 6465

Cisco Services tasks, 66

ITU-T (International Telecommunication Union-Telecom Sector), 9399, 236

K

key management, 180

key performance indicators (KPIs), 165166

Keystone, 113

L

legacy systems, moving to private clouds, 215

LEGO comparison example, 2526

Licklider, J.C.R., 3

M

maintenance abstraction, 207

Manage stage (Cisco Services), 65

managed private clouds, 214

Managed Threat Defense (MTD) use case, 109110

Marketplace, 4950

Mauchly, John, 3

mediation, 143

message integrity and authentication, 180

metadata, 910

metering, 4748, 143

microprocessors in history of computing, 4

microservices in history of cloud computing, 6

Monasca, 4647

monitoring

assets, 186

in Intercloud, 47, 191

moving legacy systems to private clouds, 215

MTD (Managed Threat Defense) use case, 109110

multicloud management, 211212

N

National Institute of Standards and Technology (NIST), 9293, 236

network design, e-commerce application use case, 228229

network functions virtualization (NFV), 3334

network locations, security, 188

network virtualization, 1617

networks

as cloud computing platform, 1819

PrivateLink, 32

Neutron, 112

NFV (network functions virtualization), 3334

NIST (National Institute of Standards and Technology), 9293, 236

northbound interface, 207212

Nova, 112

O

OASIS (Organization for the Advancement of Structured Information Standards), 237

onboarding, 135136

Open Cloud Consortium (OCC), 236

Open Cloud Manifesto (OCM), 236

Open Computing Alliance (OCA), 237

Open Data Center Alliance (ODCA), 237

Open Grid Forum (OGF), 237

The Open Group (TOG), 237

OpenStack, 3031, 71, 237

Ceilometer, 45

Cisco commitment to, 71

with Cisco CSA, 118

Cisco Metapod, 217220

for enterprise private clouds, 217

IaaS provisioning, 110

best practices, 118

Cisco’s role in, 117118

conceptual architecture, 110114

customer benefits, 116119

hypervisor provisioning, 115116

Intercloud federation use case, 155156

Monasca, 4647

software upgrades, 221222

use cases

automation for Cisco UCS, 120121

automation of ACI, 122

Cisco Metacloud, 119120

operating system (OS)

cloud OS. See cloud operating system (OS)

components, 200202

definition, 199

history of, 200

operational security, 187

operational support for private clouds, 220221

operational support systems (OSS)

Ceilometer, 45

elements of, 45, 127128

Intercloud metering, 4748

Intercloud monitoring, 47

interfaces, 209210

Monasca, 4647

orchestration

in cloud computing, 910

in service assurance, 133134

in service management and automation, 130131

for Web-scale IT, 72

Organization for the Advancement of Structured Information Standards (OASIS), 237

OS (operating system). See operating system (OS)

OSS (operational support systems). See operational support systems (OSS)

P

PaaS (platform as a service). See platform as a service (PaaS)

peer authentication

in identity architecture, 192197

in trust model, 178179

peer-to-peer computing, 6

physical billing model, virtual billing model versus, 160

physical infrastructure

in Cisco CSA, 105

in Intercloud architecture, 3031

interfaces, 208209

security, 182183

Plan stage (Cisco Services), 64

platform as a service (PaaS), 20, 4044, 69

aPaaS, 43

billing resources, 149150

IaaS versus, 4142

iPaaS, 4243

use cases, 44

policy enforcement for assets, 186187

pricing, 143, 150153

privacy, risk assessment, 181

private clouds, 1920, 214

benefits of, 215

Cisco’s role in, 216

capacity planning, 222

Cisco Metapod, 217220

enterprise private clouds, 217

operational support, 220221

software upgrades, 221222

in cloud adoption journey, 75

moving legacy systems to, 215

selecting cloud vendor, 216

PrivateLink, 32

public clouds, 1920, 75

public switched telephone network, cloud computing comparison, 1819

R

Red Hat Enterprise Linux (RHEL) OpenStack Platform

ACI automation, 122

Cisco UCS automation, 120121

resiliency of assets, 186

resource abstraction and control, 183

resource-based attacks, 175176

revenue-sharing considerations, 150153

revocation, 180

risk assessment, 180182

Roberts, Dan, 58

Roberts, Lawrence G., 3

root (Intercloud), 100

S

SaaS (software as a service), 20, 69, 150

SAN (storage area network), 1415

SDN (software-defined network), 17, 7172

security, 33

attack vectors, 177

attacker goals, 174

Cisco Intercloud

identity architecture, 192197

security architecture, 188191

cloud-focused programs, 178

in Cisco CSA, 182184

risk assessment, 180182

security framework, 184188

trust model, 178180

customer adoption challenges

cloud computing, 172173

Intercloud, 173

interfaces, 210211

Managed Threat Defense (MTD) use case, 109110

resource-based attacks, 175176

security zones, 189191

segregation, 183184

selecting cloud vendors

for hybrid clouds, 223

for private clouds, 216

sensitivities in application intent, 3839

server virtualization, 1214

service assurance

architecture, 131, 138139

brokering, 136138

fulfillment, 133

onboarding, 135136

orchestration, 133134

services catalogs, 131133

strategy, 128

capacity management, 129130

service level, 128129

service management and automation, 130131

Service Design phase (ITIL), 64

service level, 128129

service management and automation layer (CSA), 106, 130131, 184

service models for cloud computing, 1920, 69

Service Operation phase (ITIL), 65

Service Optimization phase (ITIL), 65

Service Strategy phase (ITIL), 64

Service Transition phase (ITIL), 65

service-oriented architecture (SOA), 811

compartmentalization, 8

definition, 8

orchestration, 910

services, 9

SPI model, 10

web services, 10

service-provider-managed hybrid cloud use case, 9091

services

in cloud computing, 9

delivery horizons, 1112

Intercloud delivery model, 145146

managing. See IT service management

segregation, 183184

web services, 10

services catalogs, 7576, 131133

services layer (CSA), 105

shadow IT use case, 7680

SNIA (Storage Networking Industry Association), 236

SOA. See service-oriented architecture (SOA)

software as a service (SaaS), 20, 69, 150

software management, alignment with ITIL, 63

benefits of ITIL, 6768

best practices, 6566

Cisco Services lifecycle, 6465

Cisco Services tasks, 66

software requirements, BSS, 49

software upgrades for private clouds, 221222

software-defined network (SDN), 17, 7172

SPI model (software over platform over infrastructure as a service), 10

standards organizations, 235237

standards-based architectures

benefits of, 9192

IEEE, 99102

ITU-T, 9399

NIST, 9293

storage area network (SAN), 1415

Storage Networking Industry Association (SNIA), 236

storage security, 176

storage virtualization, 1415

support model for private clouds

capacity planning, 222

operational support, 220221

software upgrades, 221222

Sutherland, Ivan, 3

Swift, 112

system architecture, cloud OS, 204206

T

Taylor, Bob, 3

technology business management (TBM), 5657

business transformation, 5758

IT transformation, 5859

technology transformation, 5962

TeleManagement Forum (TMF), 236

telephone network, cloud computing comparison, 1819

threat intelligence, 187

TMF (TeleManagement Forum), 236

TOG (The Open Group), 237

Trove, 3537, 114

trust model

cloud-focused security, 178180

identity challenges, 192195

identity management, 195197

security zones, 189191

U

UCS automation, 120121

UNIVAC, 3

use cases

in Cisco CSA

Managed Threat Defense (MTD), 109110

services from multiple cloud providers, 107108

for cloud computing

enterprise-managed hybrid cloud, 8889

IT outsourcing, 7

service-provider-managed hybrid cloud, 9091

services from multiple cloud providers, 9799

shadow IT, 7680

hybrid clouds

big data analytics, 231232

e-commerce application, 226231

Intercloud business models, 35

database as a service, 3537

federation model, 154156

in OpenStack

automation for Cisco UCS, 120121

automation of ACI, 122

Cisco Metacloud, 119120

PaaS, 44

user experience analytics, 165166

V

vendors, selecting

for hybrid clouds, 223

for private clouds, 216

virtual billing model versus physical billing model, 160

virtual infrastructure layer (CSA), 105

virtual machine (VM)

migrating to cloud, 230

templates, 230

virtualization

in cloud adoption journey, 75

network virtualization, 1617

server virtualization, 1214

storage virtualization, 1415

visibility of assets, 185

W

web services, 10

Web-scale IT versus enterprise IT, 70

workstations, 4

X

Xerox Alto, 4

Z

Z1 computer, 3

Zuse, Konrad, 3

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