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PART III: Making Diversity, Equity, and Inclusion Real
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PART III: Making Diversity, Equity, and Inclusion Real
by
It's Time to Talk about Race at Work
Cover
Title Page
Copyright
Dedication
Acknowledgments
Special Acknowledgments
PART I: If You're Not Racist, What's the Problem? The Biggest Mistakes People (and Businesses) Make
Chapter 1: This Book Is for Everyone, but Especially White Readers
HOW DID WE GET HERE?
THIS BOOK IS A STARTING POINT TO A MORE INCLUSIVE WORKPLACE
Chapter 2: You're Not Racist, but You Have Blind Spots
WHY BIAS MATTERS IN BUSINESS
JUSTIFYING YOUR DECISIONS AND ACTIONS
NOTE
Chapter 3: The High Cost of Bias: Why All-White or Mostly White Businesses Make Less Money
ADDRESSING THE AGING SKIER PROBLEM
ADDRESSING THE LACK OF DIVERSITY ISSUE
SIGNS THAT YOUR BUSINESS MAY BE MISSING OUT ON OPPORTUNITIES
Chapter 4: The Business Case for Diversity
GROUPTHINK CAN BE POISON TO YOUR BUSINESS
DIVERSITY IS THE REMEDY
NOTE
Chapter 5: The Excuses People Use to Avoid Doing Anything about Diversity
NOTE
Chapter 6: Well-Intentioned Things White People Say That Are Hurtful or Offensive to Others
Chapter 7: Why Your Diversity, Equity, and Inclusion Efforts Haven't Done the Job
HEARING ABOUT RACISM FROM THE HORSE'S MOUTH
IF YOUR DE&I EFFORTS AREN'T GETTING THE JOB DONE, YOU'RE NOT ALONE
NOTE
PART II: How to Talk about Race at Work
Chapter 8: How to Talk about Race in Helpful and Positive Ways: Do's and Don'ts
HOW TO TALK ABOUT RACE WHEN—EEK!—IT IS SO HARD!
WHAT TO SAY, WHAT NOT TO SAY, AND WHY
HOW TO HANDLE FRICTION OR CONFLICT IN CONSTRUCTIVE WAYS
HOW TO RECOVER WHEN YOU'VE BLOWN IT
NOTE
Chapter 9: Answers to Tough Employee Questions and Racist Remarks
THE MOST COMMON QUESTIONS AND COMMENTS MADE BY EMPLOYEES RESISTANT TO DE&I CHANGE
WHAT TO DO IF EMPLOYEES MAKE RACIST COMMENTS OUTSIDE OF WORK
Chapter 10: Where to Start When You Don't Know Where to Start: Eight Steps to Making Progress on DE&I
THE STARTING METHOD
NOTES
PART III: Making Diversity, Equity, and Inclusion Real
Chapter 11: How to Build Business Relationships with People Different Than You
WHAT TO DO IF YOU DON'T KNOW ANY PEOPLE OF COLOR
WHY CONTACT WITH PEOPLE WHO ARE DIFFERENT THAN YOU MATTERS
NOTE
Chapter 12: What to Do If You See or Hear Casual Racism or Sexism at Work
COLLECTIVE GUILT IS CORROSIVE
OVERCOMING THE BYSTANDER EFFECT
Chapter 13: Recruiting and Interviewing Diverse Candidates
HOW TO STOP “PICTURING” YOUR IDEAL CANDIDATE AND ESTABLISH OBJECTIVE CRITERIA
HOW TO REWRITE JOB DESCRIPTIONS TO REMOVE BIAS
HOW TO FIND DIVERSE TALENT
HOW TO INTERVIEW DIVERSE CANDIDATES
NOTE
Chapter 14: Mentoring, Networking, and Checking In: Three Big Ways You Can Help Your Diverse Employees Succeed
MENTORING
NETWORKING
CHECKING IN
PART IV: Lead Your Colleagues, Customers, Partners, and Employees
Chapter 15: The Leader's Role: Guiding and Setting the Example
IF YOU'RE A WHITE MALE IN A LEADERSHIP ROLE, YOU CAN CREATE CHANGE MORE THAN ANYONE AND MORE THAN YOU REALIZE.
IT'S TIME TO WALK THE TALK AND LEAD BY EXAMPLE
HOW TO GUIDE YOUR EMPLOYEES WHEN HORRIBLE, RACIST THINGS HAPPEN IN THE WORLD
NOTES
Chapter 16: Reducing Tokenism and Bias: Give Your Diverse Employees and Suppliers a Genuine Seat at the Table
AVOIDING TOKENISM IN HIRING
AVOIDING TOKENISM IN DEVELOPMENT AND PROMOTIONS
NOTE
Chapter 17: Dealing with Naysayers and Derailers
NAYSAYERS
DERAILERS
Chapter 18: You're Not Finished. Keep Trying. Keep Evolving.
Appendix: Helpful Terms and Resources
HELPFUL TERMS
HELPFUL RESOURCES
Index
End User License Agreement
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Chapter 10: Where to Start When You Don't Know Where to Start: Eight Steps to Making Progress on DE&I
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Chapter 11: How to Build Business Relationships with People Different Than You
PART III
Making Diversity, Equity, and Inclusion Real
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