Part III
Improving Services

"Don't confuse action with results. Teams can show you all the slickest things, go through every tool in the book, but if they can't show you bottom line results, what have they accomplished? You need to stay focused on your business goals."

—Myles Burke, Master Black Belt,

Lockheed Martin

..................Content has been hidden....................

You can't read the all page of ebook, please click here login for view all page.
Reset
3.138.135.80