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© 2011 by Polvera Publishing and Colleen Barrett

Pearson Education, Inc.
Publishing as FT Press
Upper Saddle River, New Jersey 07458

FT Press offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact U.S. Corporate and Government Sales, 1-800-382-3419, [email protected]. For sales outside the U.S., please contact International Sales at [email protected]. Company and product names mentioned herein are the trademarks or registered trademarks of their respective owners.

All rights reserved. No part of this book may be reproduced, in any form or by any means, without permission in writing from the publisher.

Printed in the United States of America

First Printing December 2010

ISBN-10: 0-13-703974-3
ISBN-13: 978-0-13-703974-6

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Library of Congress Cataloging-in-Publication Data

Blanchard, Kenneth H.
Lead with LUV : a different way to create real success / Ken Blanchard, Colleen
Barrett. -- 1st ed.
   p. cm.
ISBN 978-0-13-703974-6 (hardback : alk. paper)  1.  Leadership. 2.  Communication
in personnel management. 3.  Job satisfaction.  I. Barrett, Colleen. II. Title.
HD57.7.B5583 2010
658.4’092--dc22
                             2010024350

Ken would like to dedicate this book to his Mom, Dorothy Heidenreich Blanchard, who instilled leading with love in his heart at a very young age; and to his Dad, Admiral Ted Blanchard, who put these theories into action in his many leadership positions. This book is also dedicated to the Founding Associates and the dedicated people who have made The Ken Blanchard Companies a model of leading at a higher level.

Colleen dedicates this book to her personal family, most especially her dearly departed Mom, Barbara Hennessey Crotty Blanchard (although not blood related to Ken and Margie Blanchard, they were most definitely kindred spirits in matters of the heart); to her Southwest Airlines Family, most especially her mentor, Herb Kelleher; and to the many other wonderful folks with whom she has worked and played over the years due to their various connections to the two aforementioned families. She has been very blessed to have crossed their paths and she thanks them for teaching her how important love, support, hope, encouragement, fun, and warm embraces are to one’s inner well-being and self-fulfillment.