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I. Exam Preparation
by Donald Poulton
MCTS 70-620 Exam Prep: Microsoft Windows Vista, Configuring
Copyright
Dedication
About the Author
About the Technical Reviewer
Acknowledgments
We Want to Hear from You!
Reader Services
Introduction
How This Book Helps You
Organization
Instructional Features
Extensive Practice Test Options
Final Review
Microsoft 70-620 Exam Objectives
TS: Microsoft Windows Vista, Configuring
Exam Description
Exam Objectives
Installing and Upgrading Windows Vista
Configuring and Troubleshooting Post-Installation System Settings
Configuring Windows Security Features
Configuring Network Connectivity
Configuring Applications Included with Windows Vista
Maintaining and Optimizing Systems That Run Windows Vista
Configuring and Troubleshooting Mobile Computing
Study and Exam Preparation Tips
Learning Styles
Study Tips
Study Strategies
Macro and Micro Study Strategies
Active Study Strategies
Common-Sense Strategies
Pretesting Yourself
Exam Prep Tips
MCP Exam Design
Exam Formats
Fixed-Form Exams
Case Study Exams
Question Types
Multiple-Choice Questions
Simulation Questions
Hot-Area Question
Drag-and-Drop Questions
Select-and-Place Questions
Drop-and-Connect Questions
Ordered-List Questions
Tree Questions
Putting It All Together
More Exam-Preparation Tips
Tips for Success During the Exam Session
Tips for Fixed-Form Exams
Tips for Case Study Exams
Final Considerations
I. Exam Preparation
1. Introducing Windows Vista
Introduction
About Windows Vista
The History of Windows
Windows Vista Editions
Features
Productivity Improvements
Security Improvements
Improved Programs and Tools Included with Windows Vista
A Quick Tour of Windows Vista
Welcome Center
Start Menu
Control Panel
System and Maintenance
Security
Network and Internet
Hardware and Sound
Programs
User Accounts and Family Safety
Appearance and Personalization
Clock, Language, and Region
Ease of Access
Additional Options
Patches, Hotfixes, and Service Packs
Summary
Key Terms
Suggested Readings and Resources
2. Installing Windows Vista
Introduction
Preparing for Installation
Identifying Hardware Requirements
Hardware Compatibility
Software Compatibility
Network Requirements
Domain Membership
Workgroup Membership
File System Considerations
Product Activation
Performing a Clean Installation of Windows Vista
Performing an Attended Installation
Performing an Unattended Installation
Understanding Vista Deployment Technologies
Using Windows System Image Manager to Create Unattended Answer Files
Creating an Answer File
Using the Answer Files to Perform an Unattended Installation
Installing Windows Vista by Using the System Preparation Tool (Sysprep)
Understanding the System Preparation Tool
Creating an Image with Sysprep
Deploying an Image with Sysprep
Installing Windows Vista by Using Windows Deployment Services (WDS)
Understanding WDS
Requirements to Use WDS
Troubleshooting Windows Vista Installation Issues
Troubleshooting Process
Identifying the Point of Failure
Discovering the Cause of the Failure
Defining a Solution
Testing and Implementing the Solution
Documenting the Results
Troubleshooting an Attended Installation
Media Problems
Insufficient Hard Drive Space
Unrecognizable DVD-ROM Drive
Unavailable Network
Advanced Startup
Refer to Compatibility
Troubleshooting an Unattended Installation
Problems with Answer Files
Boot Disks
Preparation
Switches
Answer File Specifications
Problems with Sysprep Installations
Troubleshooting Failed Installations
Stop Errors or Blue Screen of Death (BSOD)
Startup Repair
Stopped Installation
Installing and Configuring Windows Vista Drivers
Managing and Troubleshooting Drivers and Driver Signing
Using Windows Vista Rollback
Summary
Key Terms
Apply Your Knowledge
Exercises
2.1. Manually Installing Windows Vista Across a Network
2.2. Deploying Windows Vista in a Heterogeneous Lab Environment
Exam Questions
Answers to Exam Questions
Suggested Readings and Resources
3. Upgrading to Windows Vista
Introduction
Upgrading to Windows Vista from a Previous Version of Windows
Preparing a Computer to Meet Upgrade Requirements
Vista Upgrade Advisor
Additional Preparatory Tasks
Upgrading the Computer to Windows Vista
Dual-Booting Windows Vista
Upgrading from One Edition of Windows Vista to Another
Windows Anytime Upgrade
Upgrading Windows Vista
Performing Post-Installation Updates and Product Activation
Installing Updates and Hotfixes
Managing Automatic Updates
Summary
Key Terms
Apply Your Knowledge
Exercises
3.1. Upgrading Vista Business to Vista Ultimate
Exam Questions
Answers to Exam Questions
Suggested Readings and Resources
4. Configuring and Troubleshooting Post-Installation System Settings
Introduction
Troubleshooting Post-Installation Configuration Issues
Troubleshooting Startup Issues
Using Alternative Startup Strategies
Last Known Good Configuration
Safe Mode
System Restore
Boot Logging
Low Resolution Video (640×480)
Debugging Mode
Disable Automatic Restart on System Failure
Disable Driver Signature Enforcement
Troubleshooting Hardware Devices
Using Device Manager to Troubleshoot Hardware Devices
Installing, Configuring, and Managing DVD and CD-ROM Devices
Monitoring and Configuring Disks
Configuring Application Compatibility
Windows Easy Transfer
Configuring and Troubleshooting Windows Aero
Understanding Windows Presentation Foundation
Understanding Hardware Requirements for Running Aero
Configuring Desktop Schemes
Troubleshooting Aero
Window Borders Are Not Translucent
Aero Glass Is Not Running
Configuring Windows Vista Start Menu and Taskbar
Start Menu Properties
Taskbar Properties
Notification Area
Toolbars
Configuring and Troubleshooting Parental Controls
Configuring Various Types of Restrictions
Creating User Accounts
Configuring Parental Restrictions
Configuring Activity Reports
Configuring Windows Internet Explorer
Configuring Tabbed Browsing
Blocking Pop-ups
Customizing Internet Explorer
Customizing Search Providers
Customizing the Toolbars
Printing Web Pages
Managing Add-Ons
Configuring Really Simple Syndication (RSS) Feeds
Configuring AutoComplete Settings
Summary
Key Terms
Apply Your Knowledge
Exercises
4.1. Creating a Restore Point
4.2. Startup Repair Tool
Exam Questions
Answers to Exam Questions
Suggested Readings and Resources
5. Configuring Windows Security Features
Introduction
Local User and Group Accounts
Managing User Accounts
Managing Local Group Accounts
Belonging to a Windows Server Domain
Configuring and Troubleshooting User Account Control
Features of User Account Control
Application Prompts
Configuring User Account Control
User Account Control Policies
Configuring Windows Defender
Scanning for Malicious Software
Configuring Windows Defender Actions
Updating Windows Defender
Using Software Explorer
Configuring Dynamic Security for Internet Explorer 7
Configuring Internet Explorer Zones
Configuring Protected Mode in Internet Explorer
Configuring Content Advisor
Configuring the Phishing Filter
Understanding Advanced Security Options
Privacy Tab Settings
Content Tab Settings
Advanced Tab Settings
Configuring Security Settings in Windows Firewall
Configuring Windows Firewall
Basic Windows Firewall Configuration
Using the Windows Firewall Snap-in
Configuring Multiple Firewall Profiles
Configuring Group Policy and Windows Firewall
Summary
Key Terms
Apply Your Knowledge
Exercises
5.1. Running Applications with Elevated Privileges
5.2. Enabling Application Installation Without Requiring Admin Approval Mode
5.3. Using Group Policy to Configure Windows Defender Settings
Exam Questions
Answers to Exam Questions
Suggested Readings and Resources
6. Configuring Network Connectivity
Introduction
Understanding the TCP/IP Protocol
Features of TCP/IP Version 4
Implementing APIPA
Static IPv4 Addressing
Dynamic IP Addressing
Features of TCP/IP Version 6
IPv6 Address Syntax
IPv6 Prefixes
Types of IPv6 Addresses
Compatibility Between IPv4 and IPv6 Addresses
Configuring Networking by Using the Network and Sharing Center
Using the Network and Sharing Center to Configure TCP/IP
Configuring TCP/IP Version 4
Configuring TCP/IP Version 6
Disabling IPv6
Using the Network and Sharing Center to Configure File Sharing
Sharing Files, Folders, and Printers
Modifying Shared Folder Properties
Use of the Public Folder for Sharing Files
Sharing Printers
Password-Protected Sharing
Media Sharing
Searching for Network Resources
Managing Wireless Networks
Setting Up a Wireless Network Connection
Managing Wireless Network Connections
Wireless Network Profiles
Configuring and Troubleshooting Internet Connection Sharing
Troubleshooting Connectivity Issues
Troubleshooting LAN Connections
Incorrect IPv4 address or Subnet Mask
Unable to Connect to a DHCP Server
Duplicate IP Address
Unable to Configure an Alternate TCP/IPv4 Configuration
Using Event Viewer to Check Network Problems
Using TCP/IP Utilities to Troubleshoot TCP/IP
ARP
Finger
FTP and TFTP
ipconfig
Nbtstat
Netstat
Nslookup
Ping
Tracert
Troubleshooting Wireless Networks
Windows Switches Randomly Between Access Points
Wireless Networks Are Unavailable
Troubleshooting Hardware and Modem Problems
Configuring Remote Access
Understanding Remote Access
Remote Access Authentication Protocols
Remote Access Security
Using a VPN Connection to Connect to Computers
Connecting to the Internet by Using Dial-Up Networking
Remote Desktop
Remote Assistance
Summary
Key Terms
Apply Your Knowledge
Exercises
6.1. Installing Remote Desktop (optional)
6.2. Configuring the Target Computer to Use Remote Desktop
6.3. Configuring the Remote Desktop Connection
6.4. Using Remote Desktop
Exam Questions
Answers to Exercises
6.4. Using Remote Desktop
Answers to Exam Questions
Suggested Readings and Resources
7. Configuring Applications Included with Windows Vista
Introduction
Configuring and Troubleshooting Media Applications
Windows Media Center
Using Windows Media Center
Using Network Projectors with Windows Media Center
Windows Media Player
Setting Up Windows Media Player
The Windows Media Player 11 Library
Windows Media Player Configuration Options
Library Tab
Plug-Ins Tab
Privacy Tab
Security Tab
DVD Tab
Network Tab
Player Tab
Rip Music Tab
Devices Tab
Burn Tab
Performance Tab
Additional Menu Bar Options
Group Policy and Windows Media Player
Windows Photo Gallery
Available File Commands in Windows Photo Gallery
Editing Images in Windows Photo Gallery
Additional Windows Photo Gallery Options
Windows Movie Maker and Windows DVD Maker
Configuring Windows Mail
Configuring Mail Accounts
Managing Email Accounts
Configuring Mail Options
File Menu
Edit Menu
View Menu
Tools Menu
General Tab
Read Tab
Receipts Tab
Send Tab
Compose Tab
Signatures Tab
Spelling Tab
Connection Tab
Advanced Tab
Message Menu
Configuring Mail Security
Spam and Phishing
Additional Email Security Options
Virus Protection
Download Images
Secure Mail
Configuring Windows Meeting Space
Setting Up Windows Meeting Space
Running Meetings
Sharing Information
Configuring Windows Calendar
Navigating Windows Calendar
Managing Tasks and Appointments
Creating and Managing Appointments
Creating Tasks
Using Multiple Calendars
Sharing Calendars
Configuring Windows Fax and Scan
Fax Accounts
Sending and Receiving Faxes
Scanning Documents
Configuring Windows Sidebar
Windows Sidebar Gadgets
Summary
Key Terms
Apply Your Knowledge
Exercises
7.1. Setting Up Windows Meeting Space
7.2. Joining People Near Me
7.3. Starting a Meeting and Sharing an Application
7.4. Joining a Meeting
7.5. Demonstrating and Viewing Activities
7.6. Sharing a Handout
7.7. Editing a Handout
7.8. Ending the meeting
Exam Questions
Answers to Exercises
7.7. Editing a Handout
Answers to Exam Questions
Suggested Readings and Resources
8. Maintaining and Optimizing Systems That Run Windows Vista
Introduction
Troubleshooting Performance Issues
Reliability and Performance Monitor
Resource Overview
Performance Monitor
Reliability Monitor
Data Collector Sets
Creating Data Collector Sets
Using Performance Monitor to Create a Data Collector Set
Optimizing and Troubleshooting Memory Performance
Optimizing and Troubleshooting Processor Utilization
Optimizing and Troubleshooting Disk Performance
Command-Line Utilities
New Vista Technologies for Enhancing System Performance
Windows SuperFetch
Windows ReadyBoost
Windows ReadyDrive
Troubleshooting Reliability Issues by Using Built-in Diagnostic Tools
System Configuration Utility
General Tab
Boot Tab
Services Tab
Startup Tab
Tools Tab
Task Manager
Configuring Application Priority
Configuring the Relative Priority of Foreground and Background Tasks
Configuring Multiprocessor Computers
Event Viewer
Viewing Logs in Event Viewer
Customizing Event Viewer
Creating Tasks from Events
Configuring Windows Update
Working with Windows Update
Using a WSUS Server with Windows Vista
Windows Update Group Policies
Configuring Data Protection
Using Windows Backup to Protect Your Data
Using Windows Backup to Recover Data
Using Windows Backup to Restore Your Computer
The Backup Status and Configuration Utility
Data Security
Encrypting File System
Encrypting File System Basics
Preparing a Disk for EFS
Encrypting Files
Decrypting Files
BitLocker Drive Encryption
Preparing Your Computer to Use BitLocker
Enabling BitLocker
Disabling BitLocker
Summary
Key Terms
Apply Your Knowledge
Exercises
8.1. Backing Up a Folder
8.2. Restoring Data
Exam Questions
Answers to Exam Questions
Suggested Readings and Resources
9. Configuring and Troubleshooting Mobile Computing
Introduction
Configuring Mobile Devices
Mobile PC Control Panel
Windows Mobility Center
Networking with Mobile Computers
VPN Connection Security
Synchronizing with Network Folders
Client Computer Configuration
Server Configuration
Use of the Sync Center
Configuring Infrared Devices
Configuring Mobile Display Settings
Presentation Settings
Using a Networked Projector
External Monitors
Windows SideShow
Using Windows SideShow
Windows SideShow Device Security
Configuring Tablet PC Software
Tablet PC Settings
Tablet PC Input Panel
Input Panel Options
Pen Flicks
Additional Pen Options
Handwriting Recognizer
The Snipping Tool
Touch Screen Support
Configuring Power Options
Power Plans
Additional Power Plan Options
Advanced Power Settings
Battery Meter
Power Management and Group Policy
Summary
Key Terms
Apply Your Knowledge
Exercises
9.1. Using the Windows Mobility Center
9.2. Using an External Monitor
Exam Questions
Answers to Exam Questions
Suggested Readings and Resources
II. Final Review
Fast Facts
Introducing Windows Vista
Installing Windows Vista
Upgrading to Windows Vista
Configuring and Troubleshooting Post-Installation System Settings
Configuring Windows Security Features
Configuring Network Connectivity
Configuring Applications Included with Windows Vista
Monitoring and Optimizing System Performance and Reliability
Configuring and Troubleshooting Mobile Computing
Practice Exam
Answers to Practice Exam
III. Appendixes
What’s on the CD-ROM
Multiple Test Modes
Study Mode
Certification Mode
Custom Mode
Attention to Exam Objectives
Installing the CD
Creating a Shortcut to the MeasureUp Practice Tests
Technical Support
Glossary
A
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1. Introducing Windows Vista
Part I. Exam Preparation
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