INDEX

action

determining needed, 65–69

taking, 76–96

action plans, 72–76, 83

advisers, 22–23

bad habits, 9–10

Barnard, Chester, 84

Beethoven, 19

belonging, 33–35

boredom, 49

bosses, 41–42

Calvin, John, 6

career choices, 33–37

career setbacks, 55

change, as opportunity, 85

Churchill, Winston, 18, 19

communication, 43–48, 83–84

contributions, 35–40

coworkers, relationships with, 40–48

decision makers, 22–23

decisions

hiring, 78–79

low-level, 82

responsibilities for, 76–83

reviewing, 78–81

delegation, 69, 81

DuPont, 71–72

Edward VII, 25

effective executives

action plans by, 72–76, 83

communication by, 83–84

decision making by, 70–72, 76–83

focus on opportunities by, 84–88

practices of, 63–100

priority setting by, 65–69

productive meetings and, 88–96

“we” versus “I” and, 96–97

Eisenhower, Dwight, 14–16

ethics, 24–26

expectations, comparing with results, 11–12, 74–75

failure, 56–57, 85

family businesses, 71–72

feedback analysis, 5–12

follow-up, 94–96

hiring decisions, 78–79

Ignatius of Loyola, 6

ignorance, 8–9

information flow, 83–84

innovation, 86

intellectual arrogance, 8–9

J. Lyons & Company, 72

Johnson, Lyndon, 16–17

Kennedy, John, 16–17

knowledge, getting needed, 65–72

knowledge workers, 11, 13, 36, 37, 47, 48–49, 57–58, 82

learning style, 17–24

listeners, 14–17, 21

listening, 97

long-term results, 28–29

manners, 10–11

Marshall, George, 21–22

meetings, 88–96

mid-life crisis, 49

mirror test, 24–26

Napoleon, 75

nonperforming individuals, 79–80

nonprofit organizations, 51, 52

opportunities, 34–35, 74, 84–88

organization men, 36

organizations

making correct decisions for, 70–72

nonprofit, 51, 52

value systems of, 24–33

parallel careers, 51

Patton, George, 21–22, 34

performance, 12–24, 34, 41

personality, 13–14

personality conflicts, 43–44

priority setting, 65–69

problems, 84–85, 87

productive meetings, 88–96

promotions, 78–79

readers, 14–17, 21

relationships, 40–48

responsibility

for communicating, 83–84

for decisions, 76–83

for relationships, 40–48

results, comparing with expectations, 11–12, 74–75

retirement, 53–54

risk taking, 80

Roosevelt, Franklin, 16

second careers, 48–58

self-development, 80–81

self-management, 3–4, 57–58, 59–60

setbacks, 55–56

share price, 70

short-term results, 28–29

Sloan, Alfred, 94–96

social entrepreneurs, 52, 54

Spellman, Francis Cardinal, 88–89

staffing, 87–88

strengths, 4–12, 31–32, 33, 41, 81

success, 56–57, 85

time management, 75

Truman, Harry, 16, 63, 66–67

trust, 47–48, 96

values, 24–33, 34, 41

volunteering, 53–54

weaknesses, 4, 11–12, 81

Welch, Jack, 67, 69

“we” versus “I,” 96–97