- Cover Page
- Title Page
- Copyright Page
- Dedication
- Contents
- Preface
- Acknowledgments
- About the Authors
- Part 1: Why You Need to Reward People Differently
- Chapter 1: Workforce Trends in the Twenty-First Century
- Rapid Pace of Technological Change
- Shifting Demographic Patterns
- Job Sharing
- Permanent Part-Time Positions at the Owner and Employee Levels
- Globalization of the Workforce
- Employers Demanding Higher Skills
- Lack of Clearly Defined and Stable Jobs
- Flattening of Organizations
- Women in Leadership Roles
- “Around-the-Clock” Economy (24/7)
- Trust
- Final Thoughts
- Chapter 2: Superior Performance Comes From Alignment
- Chapter 3: Building a Compelling Vision
- Chapter 4: Link People Performance to Strategy
- Chapter 5: Your Role as the Leader
- Chapter 6: Why You Need to Reward Different People Differently
- Chapter 1: Workforce Trends in the Twenty-First Century
- Part 2: What You Need to Reward
- Chapter 7: Make It Happen Through Performance Management
- Chapter 8: Selecting the Right Performance Measures
- Vision, Strategy, and Objectives
- The Role of Performance Measures in Driving Behavior
- Why Choose Performance Measures That Are Linked to Firm Objectives
- How to Choose Performance Measures That Are Linked to Firm Objectives
- Potential Dangers When Using Performance Measures
- Using Scorecards to Categorize and Clarify Performance Measures
- Categories of Objectives
- Final Thoughts
- Chapter 9: Overcome the Challenges in Creating a Compensation Plan
- Chapter 10: Choosing the Right Elements: Build a Compensation Plan
- Part 3: How to Reward Performance
- Chapter 11: How to Manage Performance Effectively
- Chapter 12: Owners Need to Be Evaluated Too
- Factors Determining the Owner’s Value
- Owner Evaluation
- Only Performance Is Reality
- Align Goals and Rewards to Strategic Initiatives
- Building a Culture of Accountability—“Accountability is Good, But Not for Me”
- Setting Goals
- What Support Will Owners Need?
- Start With the Firm’s Strategic Plan
- Individual Owner Performance Plan
- Final Thoughts
- Chapter 13: Even Managing Owners Need Feedback
- Chapter 14: How to Compile and Assimilate a Bonus Performance Plan
- Part 4: Where Do You Go From Here?
- Appendix: 2011–2012 Performance Management and Compensation Survey
Part 2
What You Need to Reward
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