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by Ann J. Boehme
Planning Successful Meetings and Events
Cover
Half title
Title
Dedication
Contents
Acknowledgments
Introduction
1. Planning a Meeting
What You Need to Know—What You Need to Do
Who Plans Meetings?
Who Holds Meetings?
What Kinds of Meetings Are There?
What Are the Meeting Planning Steps?
Checklist—Planning a Meeting
Glossary
2. Site and Destination Selection
Making Site Selection Checklists
Selecting the Type of Meeting Site
Matching the Meeting to the Facility
Selecting a Destination
Selecting a Facility
Checklist—Selection of Destination
Checklist—Hotel Services Available
Checklist—When on Your Own
Checklist—The Official Site Inspection Tour to Review With Sales
Checklist—To Discuss While On-Site
Glossary
3. Contracts
The Contract
Purpose and Content of a Contract
Amending a Contract
Signing a Contract
Checklist—Contracts
4. Suppliers and Services
The Convention and Visitors’ Bureau
Airlines and Group Travel Agencies
Destination Management Companies
Ground Transportation
Speakers and Speakers’ Bureaus
Music Licensing
Vendors as Potential Partners
Checklist—Ground Transportation or Tour Operator
Checklist—Hiring a Speaker
Checklist—Airline Services
Checklist—Convention and Visitors’ Bureau Services
Glossary
5. Food and Beverage
Menu Issues
Food Functions
Bar Options
Checklist—Food and Beverage
Glossary
6. Exhibits
The Purpose
Tabletop Displays
Formal Exhibits
Scale Drawings
Budgeting
Setup and Dismantle Period
Food and Beverage
Prospectus
Checklist—Exhibits
Glossary
7. Special Events
Attendee Profile
The Corporate Environment
Golf Tournaments
Golf Incentives
Tennis Tournaments
Family Events
Professional Help
Checklist—Options for Resort Activities
8. Budgeting
Setting Financial Goals
Creating a Budget
Using a Budget
Glossary
9. Audiovisual Materials
Basic Audiovisual Requirements
Responsibilities of the Audiovisual Company
New Audiovisual Technology
Back to Basics (Almost)
Audiovisual Needs of Speakers
Checklist—Audiovisuals
Glossary
10. Promoting Your Meeting
Checklist—Promotions
11. Registration and On-Site Management
The Registration Form
The Processing of Registrations
On-Site Logistics
On-Site Registration Etiquette
On-Site Tipping
Checklist—Registration
12. International Meetings
Rationale
Budgeting
Preparation of Participants
Hospitality Desk
Contracts, Customs, and Protocols
Checklist—Considerations for International Meeting Site
Checklist—Meetings at a Specific International Destination
Glossary
Resources
Meeting Information
Meeting Publications
Audiovisual Technology in Hotels
Audiovisual Technology On-Line
International Meetings
Meeting Associations
Index
Copyright
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