images

Foreword

About the Authors

About the Technical Reviewer

Acknowledgments

Introduction

PART 1 images Introducing BAM

imagesCHAPTER 1 Welcome to Business Activity Monitoring!

Technology Trends

Service-Oriented Architecture and BAM

Business Process Management and BAM

Business Intelligence and BAM

The Benefits of BAM

BAM Automates Data Capture and Aggregation

BAM Provides Real-Time Visibility into Business Processes

BAM Can Alert Users

BAM Can Capture Data Asynchronously

BizTalk Server Overview

BizTalk Messaging

BizTalk Adapters

BizTalk Orchestration

Business Rules Engine

EDI

RFID

Management and Operations

What’s New in BizTalk Server 2009

BAM Overview

Observation Model: What Data Should Be Captured?

Data Sources: Where Does the Data Come From?

Databases and Consuming Data: How Will the Data Be Presented to the User?

Summary

imagesCHAPTER 2 Installing and Configuring BAM

How BAM Software Is Structured

Presentation and Tools

Service Façade and Processing

Database and Platform Services

Designing Your BAM Architecture

Server Role Topology

Operating Systems per Environment

Licensing

Optimizing Your BAM Architecture

Creating a BAM Virtual PC for the Exercises in This Book

Summary

imagesCHAPTER 3 Your First BAM Project

Who Participates in a BAM Project? Roles and Responsibilities

Business Analyst

Developer

System Administrator

Data Consumer

The Project: Monitoring a WCF Service

Debugging the Project

Setup

Activity and View

Interceptor Configuration

Summary

imagesCHAPTER 4 Where BAM Fits in Your Business

BAM in a B2B Business Model

BAM in a B2C Business Model

BAM in a C2C Business Model

BAM and SOA

BAM and ESB

BAM and BPM

BAM and Composite Applications

Summary

PART 2 images Working with BAM Tools

imagesCHAPTER 5 The BAM Observation Model

Setting Up a BAM Solution

Capturing Data Using Activities

The Sample Scenario

Continuations

Orchestration Designer for Business Analysts

Analyzing Data Using Views

Real-Time Aggregation

The BAM Management Tool

Summary

imagesCHAPTER 6 The Tracking Profile Editor

TPE Overview

Applying a Tracking Profile in Production

Cleaning Up with TP

Limitations of TPE

Tracking Profile Storage

Summary

imagesCHAPTER 7 Consuming BAM Data and the BAM Portal

The BAM Portal

Activity Searches

Aggregations

Alert Management

Managing Permissions

Indexing a View

Customizing the BAM Portal

Aggregating Data from Multiple BAM Implementations

Using Excel to View BAM Aggregations

The BAM Databases

Reading Data from SQL Server

BAM and OLAP

Enhancing BAM Data with Lookups

Summary

PART 3 images Capturing Application Data for BAM

imagesCHAPTER 8 Capturing Data from WCF

Architecture of the Interceptors

Interceptor Architecture Overview

The WCF Interceptor

WCF and BizTalk: So Happy Together

The Syntax of a WCF Interceptor File

The EventSource Element

The BAMActivity Element

The OnEvent Element

Expression Elements

Interceptor Operations

A Walkthrough with Common IC File Examples

Example 1: Sales and Fulfillment by Region

Example 2: WCF Service Usage

Configuring the BAM WCF Interception

Fault Handling WCF Interception

Loading the WCF Interceptor Using the BAM API

BAM Interceptor Performance Counters

Hosting and Security Considerations

Summary

imagesCHAPTER 9 Capturing Data from WF

WF Overview and Concepts

Application Workflows

Activities

Hosting

WF Run-Time Services

Rules Engine

BAM in the BizTalk vs. WF Debate

The WF Interceptor Architecture

Understanding a WF Tracking Profile

How to Monitor a WF Workflow with the WF Interceptor

The Syntax of a WF Interceptor File

The EventSource Element

The BAMActivity Element

The OnEvent Element

WF Interceptor Operations

Editing the app.config File

BAM and WF at AWO

Summary

imagesCHAPTER 10 The BAM API

The BAM API Objects

Working with MessagingEventStream

The BAM Management API

Summary

PART 4 images Advanced Topics in BAM

imagesCHAPTER 11 BAM and Business Intelligence

Business Intelligence Concepts

KPIs

Measurable Objectives

Scorecards

Strategy Maps

Dashboards

Integrating BAM and BI

Strategies for Process Monitoring

Integrating BAM with Microsoft’s BI Tools

SQL Server Integration Services Overview

Integrating BAM with SSIS or DTS

SQL Server Analysis Services Overview

Integrating BAM and SSAS

SQL Server Reporting Services Overview

Integrating BAM and SSRS

Microsoft Office Excel Overview

Integrating Microsoft Office Excel and BAM

Microsoft Office Applications Overview

Integrating Microsoft Office Applications and BAM

Microsoft Office PerformancePoint Server Overview

Integrating PerformancePoint Server and BAM

Microsoft SharePoint Server Overview

Integrating Microsoft SharePoint Server and BAM

BI Roadmap

Alternate Integration Scenarios

Summary

imagesCHAPTER 12 Relationship Advice

The Relationship Sample

Summary

imagesCHAPTER 13 Managing BAM

Data Flow in BAM

BizTalk Hosts, Host Instances, and Groups

The Tracking Data Decode Service

Archiving BAM Data

Scheduling a Cube Build

Backing Up the BizTalk Databases

Cleaning Up the Alerts Chronicle Table

Enjoy Your BM

Help Commands

Database and Infrastructure Commands

Observation Model Commands

Archive and Aggregation Management

Alert Commands

Interceptor Configuration Commands

Tracing BAM Management

Advanced Topics

Removing Orphaned Tracking Profiles

Tracing TDDS

Regenerating a Live Data Workbook

Changing BAM Runtime Settings

Summary

imagesCHAPTER 14 Monitoring BizTalk Status Using BAM

Observation Model

Tracking Profile Implementation

Pipeline Component Implementation

BAM Portal

Extending the Monitoring Solution

Capturing More Data

Adding Additional Views

Integrating System Monitoring with Business Process Monitoring

Using BAM Alerts

Summary

imagesCHAPTER 15 Building Better BAM

BAM Best Practices

BAM Architectural Evolution

BAM Branches Out

BAM to the Future

BizTalk and BAM in the Software + Services World

BizTalk, BAM, and Complex Event Processing

Summary

INDEX

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