Part II: Organizing and Enacting the Process for Quality

Part I covered the theory behind the elusive nature of quality. When we discuss the process related to software development, we are not simply talking about verifying and validating what has been produced, we are also discussing a sustained effort to organize and follow the discipline of producing models and software. Part II considers the comprehensive organization and execution of the quality function with a detailed emphasis on the process of developing UML-based software. In other words, in Part II, we discuss “how” the quality function is organized and carried out in UML-based projects. The people issues (“who”), so elementary in producing good quality, are also discussed. A brief outline of Part II follows:

• Chapter 2 discusses the quality management function with special emphasis on the people and organizational aspects of quality management.

• Chapter 3 discusses the Quality Software Process, which encompasses both the software development process and the accompanying quality process.

• Chapter 4 focuses on the practical enactment of the Quality Software Process.

• Chapter 5 discusses the crucial issues of estimates and metrics in a UML-based project, topics that will interest managers directly.