About the Author

Kassy LaBorie is the founder and principal consultant at Kassy LaBorie Consulting. She is a virtual classroom master trainer specializing in developing trainers to be engaging and effective when facilitating programs in platforms such as Zoom, Webex, and Adobe Connect. She has worked with many Fortune 500 firms in a wide range of industries and sectors, including hospitality, pharma, energy, government, NGOs, and nonprofits.

She also trains and coaches producers, the virtual classroom trainer’s partner in effective facilitation, as well as instructional designers tasked with creating or converting content for virtual classroom delivery. And she advises learning and development leaders in areas like virtual classroom strategy, technology selection, and logistics. She has more than 20 years of experience in passionately helping organizations, learning teams, and training professionals successfully move to the virtual environment.

Since 2008, she has participated in over 100 industry conferences as a speaker, expert panelist, and workshop trainer. She is a regular presenter at such events as the ATD International Conference & EXPO, ATD TechKnowledge, Training Magazine’s 125 Conference, TechLearn, Learning Solutions, and DevLearn. Prior to launching her consulting practice, she was the director of Virtual Training Services at Dale Carnegie Training, a consulting service that partnered with organizations to help them develop successful online training strategies. She was also the product design architect responsible for developing the company’s live online training product and experience, which grew to be a $4 million dollar business in only a few years.

Prior to this, she was an independent master virtual trainer, a Microsoft software trainer, and a senior trainer at Webex, where she helped build and deliver training at the Webex University.

She co-authored Interact and Engage! 50+ Activities for Virtual Training, Meetings, and Webinars (ATD Press 2015).