Index

Access to expertise, 78

Accountability, 18–21, 43, 46, 49, 51, 166–167

    for information technology, 175–176

Adult Fan of LEGO (AFoL) communities, 45

Agency problem, 106–112

Agency theory, 253–255

Agility, 57–62

    in comparison, 60–62

    in practice, 59–60

Algorithmic governance, 6–7, 431

Alliances, 422

Amul Milk Cooperative, 134

Analysis paralysis, 56

Anarchy, 66–67, 76

Anglo-Saxon approach to corporate governance, 102–103

Anti-corruption, 68

Antiself-dealing index, 120

Apply-or-explain principle, 136

Asia CG Network, 104–105

Asian approach to corporate governance, 103

Association for Project Management (APM), 48

Audit committee, 4, 275, 282

Auditor

    definition of, 282

    role of, 262

Auditor General Act 1985, 192

 

Bank of India, 125

Barings Bank, collapse of, 2

Bernard Madoff Investment Securities, collapse of, 95

Bharath Petroleum Corporation Limited, 101

Bhopal Gas Tragedy (1984), 100

Bias to principles, 167–168

Birla Committee, 126–127, 141

Blue Ribbon Committee on Corporate Governance, 126

BNIC (biotechnology nanotechnology information and computing) technology, 9

Board committees, 282

Board diversity, 352

Board governance, improving, 168–169

Board of directors (BOD), 107, 164, 206, 207, 231, 232, 233, 253, 256, 272, 326, 343, 348, 350, 361

    composition, role of, 262–263

    independence of, 353–354

    remuneration policy, 319

Board size, 264, 352–353

BOD. See Board of directors (BOD)

BRICs, 12, 20, 99

British North America Act 1867, 191

BSE. See Mumbai Stock Exchange (BSE)

Bureaucracy, 66

Business domain, complexity of, 77

Business performance, corporate governance role in, 309–333

    business success, 319–321

    challenges to, 322–323

    empirical evidence of success, 323–325

    future of, 326–328

    importance of, 321–322

    limitations of, 325–326

    literature review, 313–319

Business plans, technology utilization in, 174

Buy-in to decisions, 78

 

Cadbury, Sir Adrian, 126

Cadbury Committee, 126

Cadbury Report, 128, 155, 167, 260, 268, 315

CAG. See Comptroller and Auditor General (CAG)

Campus Alberta Quality Council, 191

Capabilities, 423, 424, 425, 429

Capitalism, 95–102

Capital markets, 265–267

    definition of, 282

CBI. See Central Bureau of Investigation (CBI)

Cellino, Massimo, 261

Central Bank of Ghana, 356

Central Bureau of Investigation (CBI), 140

Centralized governance, 81

Central Vigilance Commission (CVC), 140

Centre for Monitoring the Indian Economy (CMIE), 116

Centro Judgment, 171

CEO. See Chief executive officer (CEO)

CEO/chairman duality, 354–355

CG. See Corporate governance (CG)

Chain of Custody, 383

Change

    coping with, 44–47

    forces for, 41–44

Chief executive officer (CEO)

    definition of, 282

    duality, 264–265, 282, 354–355

    role of, 263–264

    tenure of, 264, 273

CII. See Confederation of Indian Industry (CII)

Clause 49 of Listing Agreement of Stock Exchanges, 119, 127, 128

Climate studies, 112

Closed innovation, 374

CLSA. See Credit Lyonnais Securities Asia (CLSA)

CMIE. See Centre for Monitoring the Indian Economy (CMIE)

Co-creation, 62

Code of ethics (CoE), 97, 100

Code of Practices, 383

Code Tabaksblat, 260

CoE. See Code of ethics (CoE)

Collaborative sustainability, 373, 379, 380

Combined Code of London Stock Exchange, 126

Commerce Bank scandal, 342

Commonwealth Association of Corporate Governance, 271

Companies Act, 2013, 93, 95, 128–129, 132, 133, 136, 138, 139, 140

    Clause 135, 139

    Schedule VII, 139

Companies Act 1956, 124, 128

Companies Act of South Africa of 2008, 270

Company Law, 105

Complexity, 13–18, 51–57

    borders of, 55–57

    Cynefin framework, 52–55

    definition of, 51–52

Comply or explain principle, 259–262

Comptroller and Auditor General (CAG), 140

Concentrated ownership, 104, 120

Confederation of Indian Industry (CII), 93, 126, 130, 141, 142

Constitution Act 1867, 191

Consumer goods, personal ownership of, 15

Coping with change, 44–47

Corporate Citizenship Index, 134

Corporate culture, 419

Corporate excellence, 127

Corporate governance (CG), 2

    capital markets and, 265–267

    code of, 259, 282–283

    components of, 162–168

    constraints and distinctiveness, unremitting, 112–120

    definition of, 157–159, 250, 251–252, 282, 312–313, 419

    enterprise technology governance, 172–177

    importance of, 159–162

    in India, rebooting, 91–143

    internal mechanisms role, in organizational performance, 262–265

    potential benefits of, 258–259

    practices, in emerging economics, 267–268

    regulatory authorities, 120–129

    role in business performance, 309–333

    theories of, 252–257

    and voluntary disclosure, 227–244

Corporate Governance and Ethics Committee, 130

Corporate law, 106

    Indian, overhauling, 129–132

Corporate scandals, 3

Corporate social responsibility (CSR), 21, 24, 31, 92, 93, 101, 102, 111, 133, 134, 136, 137–139, 165, 256, 310, 346–347, 376, 377, 378, 391, 392

Corruption perception index (CPI), 121

Co-sustainability, 378–381

CPI. See Corruption perception index (CPI)

Credit Lyonnais Securities Asia (CLSA), 93, 104–105, 130

Credit rating, 419

Credit Suisse, 94, 115

Crowdsourcing, 39, 45, 62

CSR. See Corporate social responsibility (CSR)

Culture, and governance, 78–79

Customers’ expectations in digital world, exceeding, 174

CVC. See Central Vigilance Commission (CVC)

Cybernetic governance, 7

Cynefin framework, 52–55

 

Datocracy, 6

Decision-making

    frequency of, 77

    speed of, 76–77

Decision stand-offs, 73

Decision vacuums, 73

Defendants’ courts, 119

Despotism, 67

Deutscher Corporate Governance Kodex, 260

Developing countries firms performance, corporate governance effect on, 268–275

Development finance institutions (DFIs), 122, 124

Devolved governance, 81

DFIs. See Development finance institutions (DFIs)

Digital era, governance in, 170–172

Digital technology, 11, 410, 411, 426–429

Directors, definition of, 283

Disaster governance, 285–303, 307. See also Earthquakes, governance of

    human resources, 289, 292–295, 300–301

    organization culture, 289, 295–298, 301

    strategic design, 289, 290–292, 299–300

    strategic networking, 289, 298–299, 301–302

Dr. Reddy’s Laboratories, 135

Dual shares approach, 4

Duopoly, 75–76

Dutch Corporate Governance Code, 260

 

Earthquakes, 286–299

    effect on pathways, 287–288

    governance of. See also Disaster governance

        data collection, 290

        human resources, 292–294

        human resources feedback, 294–295

        organization culture, 295–296

        organization culture feedback, 296–298

        strategic design, 290–292

        strategic design feedback, 292

        strategic networking, 298

        strategic networking feedback, 298–299

Ecological sustainability, 96, 97

Education Quality Assurance of British Columbia, 191

Effective communication, 307

Ellison, Larry, 4

EMCGN. See Emerging Markets Corporate Governance Research Network (EMCGN)

Emergence, 422, 424

Emerging economy

    corporate governance practices in, 267–268

    definition of, 283

Emerging Markets Corporate Governance Research Network (EMCGN), 22–23

Employee organization relationship (EOR) theory, 204, 205, 206, 207, 216, 221

Enron scandal, 3, 5, 91, 94, 99, 125–126, 168, 259, 342

Enterprise technology governance (ETG), 172–177

Entrained thinking, 56

EOR. See Employee organization relationship (EOR) theory

ETG. See Enterprise technology governance (ETG)

Ethical capital, 19–20

Ethical governance through PRME, understanding, 402–404

    dialogue, 413–414

    method, 408–410

    partnership, 411–413

    purpose, 405–407

    research, 410–411

    values, 407–408

Ethics, definition of, 419

Ethics Committee of Color Gemstones (Assogemme), 385–390

Ethics surveys, 112

European approach to corporate governance, 103

Executive compensation, 118, 323

 

Fairness, 164

Family businesses, 115

Family business groups, 120

FDI. See Foreign direct investment (FDI)

Federal governance, 75

Feudal governance, 76

Financial Administration Act 1985, 191

Financial sector adjustment program (FINSAP), 347

Financial Supervision Agency (FSA), 230

FINSAP. See Financial sector adjustment program (FINSAP)

Firm performance, 120

    corporate governance effect on, 270–275

        future research, suggestions for, 276

        Ghana, 270–275

        solutions and recommendations, 275–276

        South Africa, 268–270

Five Year Plans, 135

Focus, 424, 429

Force fields, 422

Foreign direct investment (FDI), 121, 126

FSA. See Financial Supervision Agency (FSA)

 

GAAP. See Generally Accepted Accounting Principles (GAAP)

Gatekeepers, 3

Generally Accepted Accounting Principles (GAAP), 230

German Corporate Governance Code, 260

Ghana

    business performance, corporate governance role in, 309–333

        business success, 319–321

        challenges, 322–323

        empirical evidence of success, 323–325

        future, 326–328

        importance, 321–322

        limitations, 325–326

        literature review, 313–319

    Central Bank of Ghana, 356

    Companies code 1963 (Act 179), 271

    financial sector adjustment program, 347

    firms performance, corporate governance effect on, 270–275

        audit committee, 275

        financing issues, 272

        governance characteristics, 274–275

        organizational characteristics, 272

        organizational financial performance, 274

    Ghana Institute of Directors (IoD-Ghana), 270–271

    Ghana Susu Collectors Cooperatives, 348

    microfinance institutions in, 341–363

    principles of responsible management education, 328–329

        analysis, 330–332

        discussion, 330–332

        findings, 330–332

        future outlook, 332–333

        methodology, 329–330

    Securities Industry (Amendment) Act, 2000, 271

    Securities Industry Law 1993, 271

Global Civic Society, 12

Global Climate Fund, 9

Global Financial Crisis, 3, 157, 419

Global governance infrastructures, weak state of, 8–9

Global Reporting Initiative, 135

    Sustainability Reporting Guidelines, 135

Global sustainability scenario, 12

GMFIs. See Governance of microfinance institutions (GMFIs)

Godrej Group, 102

Goldman Sachs & Co., 95

Google bombing, 7

Googlewashing, 7

Governance

    algorithmic, 6–7, 431

    board governance, improving, 168–169

    centralized versus devolved, 81

    corporate. See Corporate governance (CG)

    cultural changes, impact of, 11–13

    cybernetic, 7

    definition of, 50–51, 288, 312

    devolved, 81

    disaster. See Disaster governance

    earthquake, 286–299

    ethical, 401–415

    federal, 75

    feudal, 76

    innovation, 426–429

    models, trade-offs in, 74–82

    organizational effectiveness of, 63–67

    perceptions of, 70–74

    of product innovation, challenges for, 47–50

    societal benefits of, 67–69

Governance of microfinance institutions (GMFIs), 344

GRIN (genetics, robotics, information, and nanotechnology) technology, 9

G20, 13

 

Hampel Report, 268

Heuristics, 82–85

Hindustan Unilever Limited, 101

Hotel management, 208–218

Human resources

    disaster governance, 289, 292–294, 300–301, 307

    feedback, 294–295

Human rights, 68

 

IAS. See International Accounting Standards (IAS)

Ibrahim Index of African Governance (IIAG), 22

ICSI. See Institute of Company Secretaries of India (ICSI)

ICT. See Information and communication technology (ICT)

IFRS. See International Financial Reporting Systems (IFRS)

IIAG. See Ibrahim Index of African Governance (IIAG)

IMF. See International Monetary Fund (IMF)

Inclusive management, 221

India

    corporate governance in, rebooting, 91–143

        agency problem, 106–112

        capitalism, 95–102

        nuances of corporate governance, appreciating, 102–106

    judicial system, 119

Industrial Policy Resolution (1956), 123

Industries (Development and Regulation) Act of 1951, 123

Information and communication technology (ICT), 390, 432

Information systems, 307

Information technology (IT)

    accountability for, 175–176

    deriving value from, 175

    level of risk, 176

    operational and strategic agility improved by, 175

    role in changing competition across industries, 173

    strategies, communication of, 176–177

Infosys Ltd., 134

Initial public offerings (IPOs), 4, 5, 140, 230, 143

Institute of Chartered Accountants of India, 142

Institute of Company Secretaries of India (ICSI), 130, 141, 142

Institute of Cost Accountants of India, 142

Institute on Governance, 50, 51

Interagency collaboration, 299, 307

Internal governance, 208

Internal stakeholder, building trust for, 205–208

    case study, 208–220

    methodology, 208

International Accounting Standards (IAS), 118

International Financial Reporting Systems (IFRS), 131, 230

International Monetary Fund (IMF), 8, 113, 157, 163, 267

IPOs. See Initial public offerings (IPOs)

ISO/IEC 38500, 178, 179

IT. See Information technology (IT)

ITGI. See IT Governance Institute (ITGI)

IT Governance Institute (ITGI), 170

 

Jobs, Steve, 4

Joint stock companies (JSCs), 229, 230

J.P. Morgan Securities, 95

JSCs. See Joint stock companies (JSCs)

JSCs Act, 2003, 232

 

KASE. See Kazakhstan Stock Exchange (KASE)

Kazakhstan

    Code of Corporate Governance 2005, 229

    Kazakhstan Stock Exchange (KASE), 229, 230, 234, 235, 242, 243

    Kazakhstan 2030, 230

    voluntary disclosure, corporate governance and, 227–244

Kimberley Process Certification Scheme (KPCS), 383

King Committee on Corporate Governance, 269

King I, Mervyn King S.C., 269

King I Report on Corporate Governance, 269

King II Report on Corporate Governance, 269

King III Report on Corporate Governance, 167, 270

KPCS. See Kimberley Process Certification Scheme (KPCS)

 

Labour rights, 68

Lagos Boutique Hotel

    communication, 211–212

    discipline and fair hearing, 213

    discussion, 215–216

    employee trust, 218

    ethical culture, 217–218

    job satisfaction, 214

    overview of, 208–209

    ownership distance, 216

    pay, 209–210

    principle-centered leadership, 216–217

    staffing, 209

    stakeholder voice, 217

    training, 214

    transparency, 217

    turnover, 210–211

    unions, 214–215

    zero tolerance, 212–213

Law of the instrument. See Entrained thinking

Leadership, 15

Learning alliance, 380

Leeds United Football Club, 261

Leeson, Nick, 2

Legitimacy theory, 257, 419

LEGO, 45

Lehman Brothers Holdings, bankruptcy of, 95

LIBOR. See London Interbank Offer Rate (LIBOR)

Listing Agreement of Stock Exchanges, 131

    Clause 49, 93, 119, 127, 128, 141–142

Literary study, 401–415

Logistics social responsibility, 377

Lok Pal Bill, 140

London Interbank Offer Rate (LIBOR), 406

 

Madhavpura Cooperative Bank, 125

Mahindra, 134

Management control system, 185–199

Managerial shareholding, 265

Managers, role of, 265

Managing agencies, 122–123

Maruti Suzuki India Limited, 101

MCA. See Ministry of Corporate Affairs (MCA)

MDGs. See Millennium Development Goals (MDGs)

Mehta, Harshad, 125

Merchant of Venice

    ethical governance through PRME, understanding, 405

        dialogue, 413

        method, 409–410

        partnership, 412–413

        purpose, 406

        research, 410–411

        values, 407

Merrill Lynch, 94

Metallgesellschaft scandals, 259

MFIs. See Microfinance institutions (MFIs)

Micro, small, and medium enterprises (MSMEs), 136

Microfinance institutions (MFIs)

    background of, 342–347

    governance of, in Ghana, 341–363

        board of directors, independence of, 353–354

        board size, 352–353

        case investigation, 355–362

        CEO/chairman duality, 354–355

        challenges to, 348–351

        overview of, 347–348

        ownership type, 355

        recommendations, 362–363

Millennium Development Goals (MDGs), 98, 101, 344, 362

Millstein Report, 24, 155, 158, 163–164, 167

Ministry of Corporate Affairs (MCA), 93, 131, 135, 141, 142

MNCs. See Multinational companies (MNCs)

Monarchy

    business, 75

    technical, 75

Moral hazard, 107

MSMEs. See Micro, small, and medium enterprises (MSMEs)

Mudrarakshasa

    ethical governance through PRME, understanding, 404

        dialogue, 413–414

        method, 409

        partnership, 411–412

        purpose, 405–406

        research, 411

        values, 407–408

Multinational companies (MNCs), 114–115

Multi-organizational innovation, 48

Multistakeholder committee, for sustainable innovation, 373–394

    empirical research, 382–390

    managerial implications, 390–393

Mumbai Stock Exchange (BSE), 116, 122, 125, 127

Murthy, N.R. Narayana, 127, 130

 

Nadir, Asil, 2

Narayana Murthy Committee, 127

NASSCOM. See National Association of Software and Services Companies (NASSCOM)

National Association of Software and Services Companies (NASSCOM), 130

National enterprise scenario, 12

National Environment Policy 2006, 135

National Foundation for Corporate Governance (NFCG), 141

National Human Rights Commission (NHRC), 100

National Intelligence Council (NIC)

    scenarios, 11–12

National Thermal Power Corporation (NTPC), 135

National Voluntary Guidelines on Social, Economic, and Environmental Responsibilities of Business, 135, 137, 142

NFCG. See National Foundation for Corporate Governance (NFCG)

NGOs. See Nongovernmental organizations (NGOs)

NHRC. See National Human Rights Commission (NHRC)

NIC. See National Intelligence Council (NIC)

Nielsen Global Survey, 15–16

Nigeria

    Lagos Boutique Hotel, 208–218

Nonbankable population, 345

Nongovernmental organizations (NGOs), 302

NTPC. See National Thermal Power Corporation (NTPC)

 

Occupy Wall Street movement (OWS), 406, 408, 410, 414

OECD. See Organization for Economic Cooperation and Development (OECD)

Open innovation, 45, 46, 62, 374

Open sources, 374

Organizational change, managing, 49

Organizational effectiveness, of governance, 63–67

Organizational performance, internal corporate governance mechanisms role in

    auditor, role of, 262

    board of directors’ composition, role of, 262–263

    board size, role of, 264

    chief executive officer duality, role of, 264–265

    chief executive officer, role of, 263–264

    managers, role of, 265

Organizational values, 307

    enactment of, 307

Organization culture

    disaster governance, 289, 295–296, 301, 307

    feedback, 296–298

Organization for Economic Cooperation and Development (OECD), 109, 155, 158, 164, 167, 252, 267, 384, 385, 391, 392

    Business Sector Advisory Group on Corporate Governance. See Millstein Report

    Principles of Corporate Governance, 128

Outliners, 74

Overconfidence, 57

Oversimplification, 56

Ownership

    structure, 104–105, 254, 268, 276

    type, for microfinance institutions, 355

OWS. See Occupy Wall Street movement (OWS)

 

Parekh, Ketan, 125

Perceptions of governance, 70–74

    background of, 71–72

    patterns of, 72–74

PESTEL (Politics, Economics, Society, Technology, Environment and legislation), 14

Planning Commission, 135

PMI. See Project Management Institute (PMI)

Policy makers, speculative recommendations for, 196–199

Polly Peck scandals, 2, 259

Post-Secondary Learning Act 2004, 191

Power struggle, 49

PricewaterhouseCoopers (PWC), 17, 94, 170

Principles of responsible management education (PRME), 98, 161, 177–179, 328–329, 401–415

    analysis of, 330–332

    definition of, 419

    discussion, 330–332

    findings of, 330–332

    future outlook, 332–333

    methodology of, 329–330

    understanding ethical governance through, 402–404

        dialogue, 413–414

        method, 408–410

        partnership, 411–413

        purpose, 405–407

        research, 410–411

    values, 407–408

PRME. See Principles of responsible management education (PRME)

Product development organizations

    coping with change, 44–47

    forces for change, 41–44

    governance of product innovation, challenges for, 47–50

    heuristics, 82–85

    models and trade-offs, 74–82

    organizational effectiveness of governance, 63–67

    perceptions of governance, 70–74

    societal benefits of governance, 67–69

Product innovation

    governance of, challenges for, 47–50

Project Management Institute (PMI), 48

Promotion of Access to Information Act, 270

PSE. See Public sector enterprises (PSE)

Public Finance Management Act, 270

Public sector enterprises (PSE), 113, 114

Purchasing social responsibility, 377

PWC. See PricewaterhouseCoopers (PWC)

 

Rainie, Lee, 9

Ranbaxy, 134

Reagan, Ronald, 2

Red Cross, 55

Reddy, P.L. Sanjeev, 127

Regulatory authorities, 120–129

Relational paradigm, 103

Responsibility, 165

Responsive leadership, 303, 307

Retrospective coherence, 57

Return on asset, 274

Right to Information (RTI) act, 114

Risk intelligence, 2

Role clarity and boundaries, 295

RTI. See Right to Information (RTI) act

 

Sarbanes-Oxley Act (SOA), 127, 128, 168, 261

Satyam scandal, 94, 115, 129–130, 142–143

SEBI. See Securities Exchange Board of India (SEBI)

SEC. See Securities Exchange Commission (SEC)

Securities (Contracts) Regulation Act 1956

    Section 21, 127

Securities and Exchange Act, 261

Securities Exchange Board of India (SEBI), 93, 126, 127, 131, 135, 141

    Committee on Disclosure and Accounting Standards, 130

    Takeover Code, 142

Securities Exchange Commission (SEC), 5

Securities Industry (Amendment) Act, 2000, 271

Selection criteria, 301, 307

Service Profit Chain model, 5

Sewa India, 134

Shared value approach, 138

Share economy, 15

Shareholders

    controlling, 115

    dominant, disciplining, 115–116

Shri Mahila Griha Udyog, 134

Situational awareness, 78

SOA. See Sarbanes-Oxley Act (SOA)

Social capital, 374

Social contract theory, 108

Social responsibility, 138, 346, 347, 378, 391, 394, 405, 407

    corporate, 21, 24, 31, 92, 93, 101, 102, 111, 133, 134, 136, 137–139, 165, 256, 310, 346–347, 376, 377, 378, 391, 392

    logistics, 377

    purchasing, 377

Social sustainability, 96, 97

Societal benefits, of governance, 67–69

SociétéGénérale

    trading losses, 95

Sociodigital technologies, 9

SOEs. See State-owned enterprises (SOEs)

Soft law, 259

South Africa

    Companies Act of South Africa of 2008, 270

    firms performance, corporate governance effect on, 268–270

    King I Report on Corporate Governance, 269

    King II Report on Corporate Governance, 269

    King III Report on Corporate Governance, 270

    Promotion of Access to Information Act, 270

    Public Finance Management Act, 270

Stacey Matrix, 52

Stakeholder(s)

    definition of, 419

    engagement, 374–378

    theory, 256–257

State, role of, 425–426

State-owned enterprises (SOEs), 123

Steering Committee, 381

Stewardship, 18–21

    theory, 255

Strategic design

    disaster governance, 289, 290–292, 299–300

    feedback, 292

Strategic intention, 302, 307

Strategic networking

    disaster governance, 289, 298, 301–302

    feedback, 298–299

Surprise, 13–18

Sustainability

    collaborative, 373, 379, 380

    co-sustainability, 378–381

    ecological, 96, 97

    economic, 96, 97

    global, 12

    social, 96, 97

Sustainable development, 111

SWOT (Strengths, Weakness, Opportunities and Threats), 14

 

Tata Business Excellence Model, 134

Tata Group, 101

Tata Index for Sustainable Development, 134

Tata Steel, 134

Technology investments with opportunities and threats, alignment of, 174–175

Thatcher, Margaret, 2

Theories of corporate governance, 252–257

ThinkTank, 7

Trade-offs, in governance models, 74–82

Transparency, 118, 165–166

Triple bottom line, 346

Tunneling, 114

 

UBS AG, 95

UK Corporate Governance Code, 260

Uncertainty, 46, 51

UNCTAD. See United Nations Conference on Trade and Development (UNCTAD)

UNICRI. See United Nations Research Institute on Crime and Justice (UNICRI)

United Nations Conference on Trade and Development (UNCTAD), 101

United Nations Global Compact, 67–68, 69, 97–98, 101, 136, 177

United Nations Research Institute on Crime and Justice (UNICRI), 389

 

Visible leadership, 303, 307

Voluntary disclosure, corporate governance and, 227–244

    data collection method, 236

    findings and discussion, 237–241

    literature review, 231–234

    methodology, 234

    policy implications, 241–244

    population and sample, 235

    research context, 229–231

    variable measurement, 235–236

 

Web 2.0, 11

WEF. See World Economic Forum (WEF)

West, world without, 12

Western Canadian higher education

    competitive markets, external factors related to changes in, 193–194

    financial accountability in, 188–190

    government rules, external factors related to changes in, 191–192

    organizational cultures, internal factors related to changes in, 194–195

    responsible governance in, 187–188

Whistleblowers bill, 140

Wikileaks, 407

Will-to-change, 422

World Bank, 8, 94, 113, 120, 157, 163, 267

World Business Council for Sustainable Development, 256

WorldCom scandal, 3, 5, 99, 342

World Economic Forum (WEF), 426, 431

World Energy Council, 428–429

World Health Organization, 8–9

World markets scenario, 12

Zuckerberg, Mark, 4

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