I’ve met a number of leaders who get upset when they give an order and people don’t obey it immediately. They think when you are a leader, if you tell people what to do, they should blindly submit.

The reality is that most people don’t like to be told to do something. They like to be involved in decisions. That’s why I talk about servant leadership being a better way of leading than top-down, command-and-control leadership. Servant leaders know people want to be part of the team. They invite their people to follow them in a side-by-side working relationship that the people have had a part in creating.

MAKING COMMON SENSE COMMON PRACTICE

If you want people to follow your leadership invitation, take the following steps:

• Focus on we more than me.

• Continually let team members know why they are important and how they can contribute to the success of the team.

• Use your language wisely as it makes a difference when talking to team members. “Would you mind?” comes across as an invitation. “Do this for me” sounds more like a command.

• Say the words please and thank you; they are always welcome in any relationship.

Leading by command and position doesn’t work. To make a difference in the world, you need to gather a cohesive team of people who want to follow your lead.