Home Page Icon
Home Page
Table of Contents for
Supply Chain Management Best Practices, 3rd Edition
Close
Supply Chain Management Best Practices, 3rd Edition
by
Supply Chain Management Best Practices, 3rd Edition
Cover
Title Page
Copyright
Dedication
Preface
Acknowledgments
PART 1: Introduction to Supply Chain Management
CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question?
You Knew This Job Was Dangerous When You Took It
The Big Picture
The Supply Chain's Back Story
Roadblocks on the Supply Chain Path
Separating the Good from the Best
Notes
CHAPTER 2: Anatomy of a Supply Chain
Aerospace: Changing the Game, for Better or Worse
Consumer-Packaged Goods: The Moment of Truth
Food and Beverage: Cutting Out the Middleman
Healthcare: Driving Out Waste
Industrial Products: Diversity in the Supply Chain
Oil and Gas: Managing the Managers
Pharmaceuticals: Innovation in Real Time
Retail: It's Amazon's World—We're Just Shopping in It
Notes
CHAPTER 3: Supply Chain Metrics
How to Prevent a Supply Chain Heart Attack
What Makes a Supply Chain Leader?
Measure Satisfaction
Everybody's Talking About Benchmarking
Do the Right Things
Setting Your Sights High
Supply Chain Checkup
Learn the SCOR
SCM for Dummies
Follow the Roadmap
Make It All Meaningful
Focusing on the Customer
Notes
PART 2: Traditional Core Processes of Supply Chain Management
CHAPTER 4: Planning and Forecasting
A Bias Against Good Plans
From Soup to S&OP
No Time Like the Real Time
End-to-End Integration
Analyze This
A Happy Ending
Notes
CHAPTER 5: Procurement
A Formula for Success
Managing the Changes
Keep Your Friends Close and Your Suppliers Closer
Looking Backward to See Forward
Ensuring a Healthy Supply Chain
It Seemed Like a Good Idea at the Time
An Online Car Wreck
A Rating Service for Buyers and Sellers
Sustainable Sourcing Pays Off
Closing the Loop
Notes
CHAPTER 6: Manufacturing
The Toyota Way
Nearly Perfect
Leaning into Quality
Don't Settle for Occasional Improvement
The Value of Teamwork
Leaning in the Right Direction
Smart Manufacturing, Smarter Suppy Chains
Supply Chain in 3D
Collaborating on Product Designs
The Future of Manufacturing
Notes
CHAPTER 8: Distribution and Warehousing
Omni-Channel Surfing
A Great Idea in Theory
Virtual Inventory
Cross-Docking, Compliance, and Collaboration
Handle with Care
Saving on Labor
How to Better Manage Your Warehouse
Design for Supply Chain
Striking the Proper Balance
A Site for Sore Eyes
How Much Is Too Much?
A Quick Guide to Site Selection
The Three Deadly Sins of Warehousing
Notes
CHAPTER 9: Globalization
Playing by Somebody Else's Rules
Develop a Global Vision
Following the Plan
Friendly Nations
“Low Cost” Sometimes Means “Poor Service”
Total Cost of Supply Chain
Take a Look for Yourself
Finding the Next Global Hot Spot
The Need for Supply Chain Visibility
Shoring Up the Supply Chain
There's No Place Like Home
Notes
CHAPTER 10: Customer Service
The Perfect Order
The High Cost of Imperfection
Every Day Is a Holiday
One Good Return Deserves Another
Supply Chain in Reverse
Money in the Bank
A Better Way to Sell Mouthwash
A Nine-Step Program for CPFR
Don't Expect Collaboration to Be Easy
Respecting Your Partners
A Culture of Customer Satisfaction
How to Get the Most Out of a Relationship
Notes
PART 3: Supply Chain Strategies
CHAPTER 11: 3PLs
A Shift to the Supply Chain Side
Letting Somebody Else Do It
Supply Chain Essentials and Nonessentials
Finding Your Core Competency
The Same Set of Eyes
The Financial Impact of Outsourcing
Staying in Touch
Going Beyond the 3PL Model
Outpacing the Competition
Higher Demands, Higher Expectations
Notes
CHAPTER 12: Risk Management
Reducing Your Vulnerability
Don't Let Their Problems Become Your Problems
Shelter from Supply Chain Storms
Cybersecurity Blanket
Customs-Trade Partnership Against Terrorism
Getting Countries to Talk to Each Other
“It'll Never Happen Here”
Taking Responsibility for Your Supply Chain
Securing the Supply Chain
Taking Steps Toward Effective Compliance
An Investment Worth Making
Business as Unusual
Notes
CHAPTER 13: Supply Chain Technology
Getting the Job Done with AI
The ABCs of RFID
Proactive Replenishment
In Search of Payback
Work the Bugs Out
A Block Off the Ol' Chain
An Interconnected Collection of Technologies
Reinvent, Rethink, Reimagine
Notes
CHAPTER 14: Corporate Social Responsibility
Champions of CSR
Corporate Irresponsibility
Who's Minding the Supply Chain?
The Black Elephant in the Room
The Carbon Footprint of a Banana
Don't Reinvent the Wheel
Bridge Over Muddled Waters
Eco-Friendly Strategies
Notes
CHAPTER 15: The Financial Supply Chain
A Convergence of Talent
Zero Hour for Budgeting
Roll with the Changes
Supply Chain Finance: Part Strategy, Part Technology
Financials on the Rocks
Show Me the Money
Notes
CHAPTER 16: The Supply Chain Profession
People Management
Talent Search
Hiring Problem Solvers
Training the Next Generation
Toy Stories
Gray Matters
How Diverse Is Your Supply Chain?
What Keeps You Up at Night?
The Secret to Supply Chain Success
Notes
About the Author
Index
End User License Agreement
Search in book...
Toggle Font Controls
Playlists
Add To
Create new playlist
Name your new playlist
Playlist description (optional)
Cancel
Create playlist
Sign In
Email address
Password
Forgot Password?
Create account
Login
or
Continue with Facebook
Continue with Google
Sign Up
Full Name
Email address
Confirm Email Address
Password
Login
Create account
or
Continue with Facebook
Continue with Google
Prev
Previous Chapter
Cover
Next
Next Chapter
Title Page
Table of Contents
Cover
Title Page
Copyright
Dedication
Preface
Acknowledgments
PART 1: Introduction to Supply Chain Management
CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question?
You Knew This Job Was Dangerous When You Took It
The Big Picture
The Supply Chain's Back Story
Roadblocks on the Supply Chain Path
Separating the Good from the Best
Notes
CHAPTER 2: Anatomy of a Supply Chain
Aerospace: Changing the Game, for Better or Worse
Consumer-Packaged Goods: The Moment of Truth
Food and Beverage: Cutting Out the Middleman
Healthcare: Driving Out Waste
Industrial Products: Diversity in the Supply Chain
Oil and Gas: Managing the Managers
Pharmaceuticals: Innovation in Real Time
Retail: It's Amazon's World—We're Just Shopping in It
Notes
CHAPTER 3: Supply Chain Metrics
How to Prevent a Supply Chain Heart Attack
What Makes a Supply Chain Leader?
Measure Satisfaction
Everybody's Talking About Benchmarking
Do the Right Things
Setting Your Sights High
Supply Chain Checkup
Learn the SCOR
SCM for Dummies
Follow the Roadmap
Make It All Meaningful
Focusing on the Customer
Notes
PART 2: Traditional Core Processes of Supply Chain Management
CHAPTER 4: Planning and Forecasting
A Bias Against Good Plans
From Soup to S&OP
No Time Like the Real Time
End-to-End Integration
Analyze This
A Happy Ending
Notes
CHAPTER 5: Procurement
A Formula for Success
Managing the Changes
Keep Your Friends Close and Your Suppliers Closer
Looking Backward to See Forward
Ensuring a Healthy Supply Chain
It Seemed Like a Good Idea at the Time
An Online Car Wreck
A Rating Service for Buyers and Sellers
Sustainable Sourcing Pays Off
Closing the Loop
Notes
CHAPTER 6: Manufacturing
The Toyota Way
Nearly Perfect
Leaning into Quality
Don't Settle for Occasional Improvement
The Value of Teamwork
Leaning in the Right Direction
Smart Manufacturing, Smarter Suppy Chains
Supply Chain in 3D
Collaborating on Product Designs
The Future of Manufacturing
Notes
CHAPTER 7: Transportation
Riding the Roads
Regulations and Deregulation
Fuel for Thought
A Capacity for Change
Know Thyself, and Thy Carrier, Too
Collaboration Is a Two-Way Street
A Carrier by Any Other Name
Automate to Consolidate
Autonomous Vehicles on Land, Sea, and Air
Do-It-Yourself Logistics
The Last Mile
Get It There on Time
Notes
CHAPTER 8: Distribution and Warehousing
Omni-Channel Surfing
A Great Idea in Theory
Virtual Inventory
Cross-Docking, Compliance, and Collaboration
Handle with Care
Saving on Labor
How to Better Manage Your Warehouse
Design for Supply Chain
Striking the Proper Balance
A Site for Sore Eyes
How Much Is Too Much?
A Quick Guide to Site Selection
The Three Deadly Sins of Warehousing
Notes
CHAPTER 9: Globalization
Playing by Somebody Else's Rules
Develop a Global Vision
Following the Plan
Friendly Nations
“Low Cost” Sometimes Means “Poor Service”
Total Cost of Supply Chain
Take a Look for Yourself
Finding the Next Global Hot Spot
The Need for Supply Chain Visibility
Shoring Up the Supply Chain
There's No Place Like Home
Notes
CHAPTER 10: Customer Service
The Perfect Order
The High Cost of Imperfection
Every Day Is a Holiday
One Good Return Deserves Another
Supply Chain in Reverse
Money in the Bank
A Better Way to Sell Mouthwash
A Nine-Step Program for CPFR
Don't Expect Collaboration to Be Easy
Respecting Your Partners
A Culture of Customer Satisfaction
How to Get the Most Out of a Relationship
Notes
PART 3: Supply Chain Strategies
CHAPTER 11: 3PLs
A Shift to the Supply Chain Side
Letting Somebody Else Do It
Supply Chain Essentials and Nonessentials
Finding Your Core Competency
The Same Set of Eyes
The Financial Impact of Outsourcing
Staying in Touch
Going Beyond the 3PL Model
Outpacing the Competition
Higher Demands, Higher Expectations
Notes
CHAPTER 12: Risk Management
Reducing Your Vulnerability
Don't Let Their Problems Become Your Problems
Shelter from Supply Chain Storms
Cybersecurity Blanket
Customs-Trade Partnership Against Terrorism
Getting Countries to Talk to Each Other
“It'll Never Happen Here”
Taking Responsibility for Your Supply Chain
Securing the Supply Chain
Taking Steps Toward Effective Compliance
An Investment Worth Making
Business as Unusual
Notes
CHAPTER 13: Supply Chain Technology
Getting the Job Done with AI
The ABCs of RFID
Proactive Replenishment
In Search of Payback
Work the Bugs Out
A Block Off the Ol' Chain
An Interconnected Collection of Technologies
Reinvent, Rethink, Reimagine
Notes
CHAPTER 14: Corporate Social Responsibility
Champions of CSR
Corporate Irresponsibility
Who's Minding the Supply Chain?
The Black Elephant in the Room
The Carbon Footprint of a Banana
Don't Reinvent the Wheel
Bridge Over Muddled Waters
Eco-Friendly Strategies
Notes
CHAPTER 15: The Financial Supply Chain
A Convergence of Talent
Zero Hour for Budgeting
Roll with the Changes
Supply Chain Finance: Part Strategy, Part Technology
Financials on the Rocks
Show Me the Money
Notes
CHAPTER 16: The Supply Chain Profession
People Management
Talent Search
Hiring Problem Solvers
Training the Next Generation
Toy Stories
Gray Matters
How Diverse Is Your Supply Chain?
What Keeps You Up at Night?
The Secret to Supply Chain Success
Notes
About the Author
Index
End User License Agreement
Guide
Cover Page
Table of Contents
Begin Reading
Pages
iii
iv
v
xv
xvi
xvii
xix
xx
1
3
4
5
6
7
8
9
10
11
12
13
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
33
34
35
36
37
38
39
40
41
42
43
44
45
47
48
49
50
51
52
53
54
55
56
57
59
60
61
62
63
64
65
66
67
68
69
70
71
72
73
75
76
77
78
79
80
81
82
83
84
85
86
87
88
89
90
91
92
93
95
96
97
98
99
100
101
102
103
104
105
106
107
108
109
110
111
112
113
114
115
116
117
118
119
120
121
122
123
124
125
126
127
128
129
130
131
132
133
134
135
136
137
138
139
140
141
142
143
144
145
146
147
148
149
151
152
153
154
155
156
157
158
159
160
161
162
163
164
165
166
167
168
169
171
172
173
174
175
176
177
178
179
180
181
182
183
185
186
187
188
189
190
191
192
193
194
195
196
197
198
199
200
201
202
203
205
206
207
208
209
210
211
212
213
214
215
216
217
218
219
220
221
222
223
224
225
226
227
228
229
230
231
232
233
234
235
236
237
239
240
241
242
243
244
245
246
247
248
249
251
252
253
254
255
256
257
258
259
260
261
262
263
264
265
266
267
268
269
271
272
273
274
275
276
277
278
279
280
281
282
283
284
285
286
287
288
289
290
Add Highlight
No Comment
..................Content has been hidden....................
You can't read the all page of ebook, please click
here
login for view all page.
Day Mode
Cloud Mode
Night Mode
Reset