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PART 3: Supply Chain Strategies
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PART 3: Supply Chain Strategies
by
Supply Chain Management Best Practices, 3rd Edition
Cover
Title Page
Copyright
Dedication
Preface
Acknowledgments
PART 1: Introduction to Supply Chain Management
CHAPTER 1: If Supply Chain Is the Answer, Then What's the Question?
You Knew This Job Was Dangerous When You Took It
The Big Picture
The Supply Chain's Back Story
Roadblocks on the Supply Chain Path
Separating the Good from the Best
Notes
CHAPTER 2: Anatomy of a Supply Chain
Aerospace: Changing the Game, for Better or Worse
Consumer-Packaged Goods: The Moment of Truth
Food and Beverage: Cutting Out the Middleman
Healthcare: Driving Out Waste
Industrial Products: Diversity in the Supply Chain
Oil and Gas: Managing the Managers
Pharmaceuticals: Innovation in Real Time
Retail: It's Amazon's World—We're Just Shopping in It
Notes
CHAPTER 3: Supply Chain Metrics
How to Prevent a Supply Chain Heart Attack
What Makes a Supply Chain Leader?
Measure Satisfaction
Everybody's Talking About Benchmarking
Do the Right Things
Setting Your Sights High
Supply Chain Checkup
Learn the SCOR
SCM for Dummies
Follow the Roadmap
Make It All Meaningful
Focusing on the Customer
Notes
PART 2: Traditional Core Processes of Supply Chain Management
CHAPTER 4: Planning and Forecasting
A Bias Against Good Plans
From Soup to S&OP
No Time Like the Real Time
End-to-End Integration
Analyze This
A Happy Ending
Notes
CHAPTER 5: Procurement
A Formula for Success
Managing the Changes
Keep Your Friends Close and Your Suppliers Closer
Looking Backward to See Forward
Ensuring a Healthy Supply Chain
It Seemed Like a Good Idea at the Time
An Online Car Wreck
A Rating Service for Buyers and Sellers
Sustainable Sourcing Pays Off
Closing the Loop
Notes
CHAPTER 6: Manufacturing
The Toyota Way
Nearly Perfect
Leaning into Quality
Don't Settle for Occasional Improvement
The Value of Teamwork
Leaning in the Right Direction
Smart Manufacturing, Smarter Suppy Chains
Supply Chain in 3D
Collaborating on Product Designs
The Future of Manufacturing
Notes
CHAPTER 8: Distribution and Warehousing
Omni-Channel Surfing
A Great Idea in Theory
Virtual Inventory
Cross-Docking, Compliance, and Collaboration
Handle with Care
Saving on Labor
How to Better Manage Your Warehouse
Design for Supply Chain
Striking the Proper Balance
A Site for Sore Eyes
How Much Is Too Much?
A Quick Guide to Site Selection
The Three Deadly Sins of Warehousing
Notes
CHAPTER 9: Globalization
Playing by Somebody Else's Rules
Develop a Global Vision
Following the Plan
Friendly Nations
“Low Cost” Sometimes Means “Poor Service”
Total Cost of Supply Chain
Take a Look for Yourself
Finding the Next Global Hot Spot
The Need for Supply Chain Visibility
Shoring Up the Supply Chain
There's No Place Like Home
Notes
CHAPTER 10: Customer Service
The Perfect Order
The High Cost of Imperfection
Every Day Is a Holiday
One Good Return Deserves Another
Supply Chain in Reverse
Money in the Bank
A Better Way to Sell Mouthwash
A Nine-Step Program for CPFR
Don't Expect Collaboration to Be Easy
Respecting Your Partners
A Culture of Customer Satisfaction
How to Get the Most Out of a Relationship
Notes
PART 3: Supply Chain Strategies
CHAPTER 11: 3PLs
A Shift to the Supply Chain Side
Letting Somebody Else Do It
Supply Chain Essentials and Nonessentials
Finding Your Core Competency
The Same Set of Eyes
The Financial Impact of Outsourcing
Staying in Touch
Going Beyond the 3PL Model
Outpacing the Competition
Higher Demands, Higher Expectations
Notes
CHAPTER 12: Risk Management
Reducing Your Vulnerability
Don't Let Their Problems Become Your Problems
Shelter from Supply Chain Storms
Cybersecurity Blanket
Customs-Trade Partnership Against Terrorism
Getting Countries to Talk to Each Other
“It'll Never Happen Here”
Taking Responsibility for Your Supply Chain
Securing the Supply Chain
Taking Steps Toward Effective Compliance
An Investment Worth Making
Business as Unusual
Notes
CHAPTER 13: Supply Chain Technology
Getting the Job Done with AI
The ABCs of RFID
Proactive Replenishment
In Search of Payback
Work the Bugs Out
A Block Off the Ol' Chain
An Interconnected Collection of Technologies
Reinvent, Rethink, Reimagine
Notes
CHAPTER 14: Corporate Social Responsibility
Champions of CSR
Corporate Irresponsibility
Who's Minding the Supply Chain?
The Black Elephant in the Room
The Carbon Footprint of a Banana
Don't Reinvent the Wheel
Bridge Over Muddled Waters
Eco-Friendly Strategies
Notes
CHAPTER 15: The Financial Supply Chain
A Convergence of Talent
Zero Hour for Budgeting
Roll with the Changes
Supply Chain Finance: Part Strategy, Part Technology
Financials on the Rocks
Show Me the Money
Notes
CHAPTER 16: The Supply Chain Profession
People Management
Talent Search
Hiring Problem Solvers
Training the Next Generation
Toy Stories
Gray Matters
How Diverse Is Your Supply Chain?
What Keeps You Up at Night?
The Secret to Supply Chain Success
Notes
About the Author
Index
End User License Agreement
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CHAPTER 10: Customer Service
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CHAPTER 11: 3PLs
PART 3
Supply Chain Strategies
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