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by Gilbert S. Hedstrom
Sustainability
Cover
Title Page
Copyright
Dedication
Contents
Part 1
Chapter 1: Sustainability in 2020 and Beyond
The Drivers: Economics 101
Sustainability: Four Big Buckets
The Huge Business Opportunity
Mixed Signals
How to Get Started
Chapter 2: Why Bother?
Opportunity of the Century
Global Risk Review—WEF
But Wait—Delhi, Delft, Des Moines
Why Have Companies Pursued ESG?
The Business Case for Sustainability
Investors Speaking Up
Customers Speaking Up
Approaching the Tipping Point
Chapter 3: Terminology—What Does Sustainability Really Mean?
The Jargon
What Is Sustainability?
ESG and the Triple Bottom Line
Two Sides of the Coin: Stop and Go
From Farm to Fork
Today’s Sustainability Conversation
Chapter 4: What Does Sustainability Mean to Your Industry?
The 30,000 Foot View
The Common Denominator: More Profit—Less Stuff
Tomorrow’s Industry Sectors
Tomorrow’s Industry Sectors—Today
Counterpoint: The Skeptics …
Positioning for Growth
Chapter 5: Governance and Leadership: The “G” in ESG
The Situation: Governance and Sustainability
Governance: The Key Elements
Investors’ Dilemma: Failing the 80/20 Rule
Governance at a Glance: Tomorrow’s Leaders Today
The Scorecard: Governance and Leadership
Chapter 6: Strategy and Execution: The Missing “S” in ESG
The Situation: Beyond ESG
Strategy: The Key Elements
The Opportunity: Strategy and Sustainability
Strategy and Execution at a Glance: Tomorrow’s Leaders Today
The Scorecard: Strategy and Execution
Chapter 7: Environmental Stewardship: The “E” in ESG
The Situation: Overdose on Environmental Issues
Materiality Assessment
Environment: The Key Elements
Environmental Stewardship at a Glance: Tomorrow’s Leaders Today
The Scorecard: Environmental Stewardship
Chapter 8: Social Responsibility: The “S” in ESG
The Situation: Looking Back—Not Looking Ahead
Social Responsibility: The Key Elements
The Opportunity: Glass Half Full
Social Responsibility: Tomorrow’s Leaders Today
The Scorecard: Social Responsibility
Chapter 9: The New ESG Regulators
Investors: The New EPA?
The Global Regulatory Landscape
Private Sector Collaborations
The Impact of Millennials
Summary
Part 2
Chapter 10: Introduction to the Corporate Sustainability Scorecard—C-Suite Rating System
What Is the Corporate Sustainability Scorecard?
Why this Scorecard?
Who Is the Scorecard Intended for?
How Is the Scorecard Structured?
The Four- Stage Transformation Model
How Should the Scorecard Be Used?
Will the Scorecard Change over Time?
Organization of Part 2
Chapter 11: Vision, Mission, and Values
Public Statements
Private Actions to Reinforce Sustainability in Vision, Mission, and Values
External Recognition
How Do Companies Stack Up?
Chapter 12: CEO Leadership
CEO Engagement with Sustainability
Managing Board Agendas
Structuring the Sustainability Organization
How Do Companies Stack Up?
Chapter 13: Board of Directors Leadership
Board of Directors Sustainability Structure and Resources
Board of Directors’ Assurance Processes
Board of Directors’ Commitment of Time to Sustainability
How Do Companies Stack Up?
Chapter 14: Goals and Metrics
Goal- Setting Process
Time Horizon of Sustainability Goals
Content and Impact of Sustainability Goals
How Do Companies Stack Up?
Chapter 15: Culture and Organization
Management Accountability for and Attention to Sustainability
Key Culture Indicators Related to Sustainability
Sustainability Organization
How Do Companies Stack Up?
Chapter 16: Stakeholder Engagement
Why Engage?
With Whom to Engage?
What to Engage On?
How and When to Engage
How Do Companies Stack Up?
Chapter 17: Disclosure, Reporting, and Transparency
Disclosure of Sustainability Risks, Posture, Programs, and Plans
Reporting of Sustainability Progress and Performance
Transparency
How Do Companies Stack Up?
Chapter 18: Strategic Planning
Sustainability Positioning and Strategy
Business Drivers for Sustainability Within the Company
Sustainability Inputs to Corporate Planning Process(es)
How Do Companies Stack Up?
Chapter 19: Innovation, Research, and Development
Role of Sustainability and Innovation
Processes and Methodologies
Sustainable Innovation Investments
How Do Companies Stack Up?
Chapter 20: Customers and Markets
Sustainability Linkage to Customers
Core Approach
Shaping Future Market Opportunities
How Do Companies Stack Up?
Chapter 21: Products, Services, and Solutions
Basic Product Positioning
The Product Development Process
Existing PSS
How Do Companies Stack Up?
Chapter 22: Environmental Footprint—Operations
Managing Purchased Resource Inputs
Managing Own Physical Footprint
Managing Nonproduct Outputs
How Do Companies Stack Up?
Chapter 23: Environmental Impacts—Supply Chain
Posture and Management Processes
Addressing the Most Material Supply Chain Environmental Impacts
Nature and Extent of Supplier Sustainability Partnerships
How Do Companies Stack Up?
Chapter 24: Environmental Impacts—Products
Overall Product Stewardship Approach
Product Design Process
End- of- Life Product Management
How Do Companies Stack Up?
Chapter 25: Own Operations—Workplace
General Workplace Environment
Core Workplace Programs
Sustainability Capability- Building Initiatives
How Do Companies Stack Up?
Chapter 26: Supply Chain Social Impacts
Posture and Management Processes
Addressing the Most Material Supply Chain Impacts
Supply Chain Partnerships
How Do Companies Stack Up?
Chapter 27: Community Investment
Community Policies and Programs
Community Investments
Benefits to Society
How Do Companies Stack Up?
Chapter 28: Conclusion: Tomorrow’s Elite Corporation
Fit: Visualizing Success
Trim: Decoupling Growth and Profitability from Resource Intensity
Resilient: Capacity to Innovate Among Disruptions
A Few Words on Climate Change
The Path Forward
Appendix A: Definitions
Index
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