Bibliography

SELECTED REFERENCES

Books

Bennis, Warren, and Burt Nanus. 1985. Leaders: The Strategies for Taking Charge. New York: Harper & Row, Publishers, Inc.

Clawson, James G. 1999. Level Three Leadership: Getting Below the Surface. Upper Saddle River, NJ: Prentice-Hall, Inc.

Cohen, Jack, and Ian Stewart. 1994. The Collapse of Chaos: Discovering Simplicity in a Complex World. New York: The Penguin Group.

Cornford, Francis M. (tr.) 1963. The Republic of Plato. New York: Oxford UP.

Covey, Stephen R. 1991. Principle-Centered Leadership. New York: Simon & Schuster.

Davidson, Gerald C., and John M. Neale. 1994. Abnormal Psychology, 6th ed. New York: John Wiley & Sons, Inc.

Deal, Terrence E., and Allen A. Kennedy. 1982. Corporate Cultures: The Rites and Rituals of Corporate Life. Reading, MA: Addison-Wesley Publishing Company, Inc.

Deutsch, Karl. 1963. The Nerves of Government. London: The Free Press of Glencoe.

Dewey, John. 1929. The Quest for Certainty: A Study of the Relation of Knowledge and Action. New York: Minton, Balch and Co.

Downs, Anthony. 1957. An Economic Theory of Democracy. New York: Harper & Row.

Drucker, Peter. 1967. The Effective Executive. New York: Harper & Row.

Duncan, W. Jack. 1973. Decision Making and Social Issues. Hinsdale, IL: Dryden Press.

Easton, David. 1965. A Systems Analysis of Political Life. New York: John Wiley & Sons, Inc.

Etzioni, Amitai, ed. 1969. A Sociological Reader on Complex Organizations, 2d ed. New York: Holt, Rinehart and Winston.

Gibran, Kahlil. 1982. The Prophet. New York: Alfred A. Knoph, Publisher.

Gleik, James. 1988. Chaos: Making A New Science. New York: The Penguin Group.

———. 1992. Genius: The Life and Science of Richard Feynman. New York: Pantheon Books.

Harris, Philip R., and Robert T. Moran. 1990. Managing Cultural Differences: High-Performance Strategies for a New World of Business, 3d ed. Houston: Gulf Publishing Company.

Jones, Roger S. 1992. Physics for the Rest of Us: Ten Basic Ideas of Twentieth-Century Physics that Everyone Should Know…and How They Have Shaped Our Culture and Consciousness. Chicago, IL: Contemporary Books, Inc.

Jowett, B. (tr.) 1953. The Dialogues of Plato, Vols 11 & IV. New York: Random House.

Kepner, Charles, and Benjamin S. Tregoe. 1963. The Rational Manager. New York: McGraw-Hill.

Kübler-Ross, Elisabeth, M. D. 1993. On Death and Dying: What the Dying Have to Teach Doctors, Nurses, Clergy and Their Own Families. New York: Simon & Schuster.

Machiavelli, Niccolo. 1908. The Prince. London and New York: Dent and Dutton. Translated by W. K. Marriott.

March, James G., and Herbert A. Simon. 1958. Organizations. New York: Wiley.

McGregor, Douglas. 1963. The Human Side of Enterprise. New York: McGraw-Hill.

Monte, Christopher F. 1991. Beneath the Mask: An Introduction to Theories of Personality, 4th ed. Fort Worth, TX: Harcourt Brace College Publishers.

Parsons, Talcott, and Edward A. Shils, eds. 1951. Toward A General Theory of Action. New York: Harper & Row.

Peck, M. Scott, M. D. 1987. The Different Drum: Commumity Making and Peace. New York: Simon & Schuster.

Powell, James N. 1982. The Tao of Symbols: How to Transcend the Limits of Our Symbolism. New York: Quill.

Riker, William, H. 1962. The Theory of Political Coalitions. New Haven: Yale UP.

Rossiter, Clinton. 1961. The Federalist Papers. New York: The New Amercian Library.

Sabine, George H. 1962. A History of Political Theory. New York: Holt, Rinehart & Winston.

Seiler, John A., ed. 1967. Systems Analysis in Organizational Behavior. Home-wood, IL: Richard D. Irwin and Dorsey Press.

Sherif, Muzafer, et al. 1961. Intergroup Conflict and Cooperation: The Robbers Cave Experiment. Norman, OK: University Book Exchange.

Smith, Adam. 1937. Wealth of Nations. New York: Modern Library.

Stephan, Cookie White, and Walter G. Stephan. 1990. Two Social Psychologies, 2d ed. Belmont, CA: Wadsworth Publishing Company.

Stubberud, Allen R., Joseph J. Distefano III, and Ivan J. Williams. 1967. Theory and Problems of Feedback and Control Systems. New York: McGraw-Hill Book Co., Schaum’s Outline Series.

Thibaut, John W., and Harold H. Kelly. 1959. The Social Psychology of Groups. New York: Wiley.

Turnbull, Colin M. 1983. The Human Cycle. New York: Simon & Schuster.

Yalom, Irvin D. 1985. The Theory and Practice of Group Psychotherapy, 3d ed. New York: Basic Books, Inc., Publishers.

Young, Stanley. 1968. Management: A Systems Analysis. Glenview, IL: Scott Foresman.

Yukl, Gary. 1998. Leadership In Organizations, 4th ed. Upper Saddle River, NJ: Prentice-Hall, Inc.

Weinberg, Steven. 1992. Dreams of a Final Theory. New York: Pantheon Books.

Weintraub, Sandra. 1998. The Hidden Intelligence: Innovation Through Intuition. Boston: Butterworth Heinemann.

Wheatley, Margaret J. 1994. Leadership and the New Science: Learning about Organization from an Orderly Universe. San Francisco: Berrett-Koehler Publishers, Inc.

Articles

Boulding, Kenneth E. 1966. The Ethics of Rational Decision. Management Science 12 (February): B-161–B-189.

Bower, Joseph L. 1965. The Role of Conflict in Economic Decision-Making Groups: Some Empirical Results. Quarterly Journal of Economics (May): 263–77.

Contant, Michael. 1970. Systems Analysis in the Appellate Decision-Making Process. Rutgers Law Review 24: 293–322.

Crutchfield, Richard S. 1955. Conformity and Character. American Psychologist 10: 191–98.

Erickson, Richard F. 1969. The Impact of Cybernetic Information Technology on Management Value Systems. Management Science (October): B-40–B-60.

Faust, W. L. 1959. Group Versus Individual Problem-Solving. Journal of Abnormal and Social Psychology 59: 68–72.

Guetzkow, Harold, and John Gyr. 1954. An Analysis of Conflict in Decision-Making Groups. Human Relations 7: 367–82.

Huber, George P., and Andre Delbecq. 1972. Guidelines for Combining the Judgments of Individual Members in Decision Conferences. Academy of Management Journal 15 (June): 161–74.

Lewin, Kurt. 1947. Frontiers in Group Dynamics. Human Relations 1: 5–41, 141–53.

Maslow, A. H. 1943. A Theory of Human Motivation. Psychological Review 50: 370–96.

Shuster, H. David. 1969. Greek and Medieval Thought and a Modern Problem of Social Obedience. Unpublished paper, University of Rochester.

Shuster, M. Suzanne. 1994. Human Chaos and Corporate Order: A Perspective on Margaret Wheatley. Unpublished paper, Santa Barbara, CA, Antioch University.

———. 1993. Radicalism and Community: A Comparison of Alinsky and Peck. Unpublished paper, Santa Barbara, CA, Antioch University.

Simon, Herbert A. 1965. Administrative Decision Making. Public Administration Review (March): 31–37.

———. 1955. A Behavioral Model of Rational Choice. Quarterly Journal of Economics (February): 99–118.

Wiest, W. M., L. W. Porter, and E. E. Ghiselli. 1961. Relationship Between Individual Proficiency and Team Performance and Efficiency. Journal of Applied Psychology 45: 435–40.

QUALITY AND PROJECT MANAGEMENT REFERENCES

Adams, John R., and Miguel E. Caldentey. 1997. A Project-Management Model. In Field Guide to Project Management, edited by David I. Cleland. New York: Van Nostrand Reinhold, pp. 48–60.

Amsden, Davida M., Howard E. Butler, and Robert T. Amsden. 1991. SPC Simplified for Services: Practical Tools for Continuous Quality Improvement. New York: Quality Resources.

Anderson, Douglas N. The Quality Evolution. Unpublished, 3M.

Angus, Robert B., and Norman A. Gundersen. 1997. Planning, Performing, and Controlling Projects: Principles and Applications. Upper Saddle River, NJ: Prentice Hall.

Barra, Ralph. 1983. Putting Quality Circles to Work. New York: McGraw-Hill Book Co.

Betker, Harry A. 1985. Storyboarding: It’s No Mickey Mouse Technique. The Juran Report 5 (Summer): 25–30.

Bothe, Davis R. 1986. Quantifying the Defects. Quality 25 (February): 71–72.

Champy, James. 1995. Reengineering Management: The Mandate for New Leadership. New York: HarperCollins Publishers.

Crocker, Olga L., Syril Charney, and Johnny Sik Leung Chiu. 1984. Quality Circles: A Guide to Participation and Productivity. New York: New American Library.

Crosby, Philip B. 1979. Quality Is Free. New York: McGraw-Hill Book Co.

Deming, W. Edwards. 1986. Out of the Crisis. Boston: MIT Press.

———. 1982. Quality, Productivity and Competitive Position. MIT: Center for Advanced Engineering Study.

Dmytrow, Eric D. 1985. Process Capability in the Service Sector. The Juran Report 5 (Summer): 31–37.

Feigenbaum, Arman V. 1986. Quality: The Strategic Business Imperative. Quality Progress (February): 27–30.

———. 1986. Total Quality Leadership. Quality 25 (April): 18–22.

Fine, Charles H., and David H. Bridge. 1985. Managing Quality Improvement. Unpublished paper, MIT.

Garvin, David A. What Does “Product Quality” Really Mean? Unpublished paper, Harvard University.

Grenier, Robert. 1986. Total Quality Assurance, Part IV. Quality 25 (February): 54–56.

———. 1986. Total Quality Assurance, Part V. Quality 25 (April): 38–41.

Halpin, James, F. 1966. Zero Defects. New York: McGraw-Hill Book Co.

Holmes, Donald S., and A. Erhan Mergen. 1986. Chi-Square vs. X & R Chart. Quality 25 (February): 60–61.

Hoogstoel, Robert E. 1985. A Life Cycle for Quality Circles? The Juran Report 5 (Summer): 23–24.

Ishikawa, Kauro. 1976. Guide to Quality Control. Tokyo: Asian Productivity Organization.

Juran, Joseph. 1964. Managerial Breakthrough. New York: McGraw-Hill Book Co.

———. 1979. Quality Control Handbook. New York: McGraw-Hill Book Co.

———. 1980. Quality Planning & Analysis. New York: McGraw-Hill Book Co.

———. 1981. Product Quality: A Prescription for the West. Management Reuiew (June/July), reprint.

Karabatsos, Nancy A. 1986. World Class Quality. Quality 25 (January): 14–18.

Kepner, Charles H., and Benjamin B. Tregoe. 1981. The New Rational Manager. Princeton, NJ: Princeton Research Press.

Laford, Richard. 1986. Don’t Settle for More Inspectors. Quality 25 (January): 46.

Liebman, Murray E. 1986. New Global Competitors. Quality Progress (February): 58–60.

Making Quality a Part of the Woodwork. Quality 25 (March): 58–60.

McDonald, James F. 1986. Global Quality Manufacturing Strategy. Quality Progress (February): 36–38.

McGrath, James. 1985. The Common Threads of Quality Improvement. Quality (October).

O’brien, Walter J. 1986. The Customer: A Global Profile. Quality Progress (February): 24–25.

Olsen, James E. 1986. The Quality Challenge. Quality Progress (February): 12–14.

Peters, Tom, and Nancy Austin. 1985. A Passion for Excellence: The Leadership Difference. New York: Random House, Inc.

Peters, Tom, Nancy Austin, and Robert H. Waterman Jr. 1982. In Search of Excellence: Lessons from America’s Best-Run Companies. New York: Warner Books, Inc.

Shuster, H. David. 1990. Teaming for Quality Improvement: A Process for Innovation and Consensus. Englewood Cliffs, NJ: Prentice-Hall, Inc.

Sullivan, L.P. 1986. Japanese Quality Thinking at Ford. Quality Progress 25 (April): 32–34.

Taguchi, Genichi. 1986. Introduction to Quality Engineering: Designing Quality into Products and Processes.