Copyright © 2008 by P.S. Perkins. All rights reserved.

Illustrator Emilio Lee.

Published by John Wiley & Sons, Inc., Hoboken, New Jersey.

Published simultaneously in Canada.

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Library of Congress Cataloging-in-Publication Data:

Perkins, P.S., 1959–

The art and science of communication : tools for effective communication in the workplace / P.S. Perkins.

p. cm.

"Published simultaneously in Canada."

Includes index.

ISBN 978-0-470-24759-4 (cloth: alk. paper)

1. Business communication. 2. Interpersonal communication. 3.

Persuasion (Rhetoric) I. Title.

HF5718.P475 2008

651.7—dc22

2008001378

Printed in the United States of America.

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