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Harvard Business Review Press titles are available at significant quantity discounts when purchased in bulk for client gifts, sales promotions, and premiums. Special editions, including books with corporate logos, customized covers, and letters from the company or CEO printed in the front matter, as well as excerpts of existing books, can also be created in large quantities for special needs.
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Copyright 2021 Hubert Joly
All rights reserved
No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form or by any means (electronic, mechanical, photocopying, recording, or otherwise) without the prior permission of the publisher. Requests for permission should be directed to [email protected] or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.
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Library of Congress Cataloging-in-Publication Data
Names: Joly, Hubert, author. | Lambert, Caroline.
Title: The heart of business : leadership principles for the next era of capitalism / Hubert Joly with Caroline Lambert.
Description: Boston, MA : Harvard Business Review Press, [2021] | Includes index.
Identifiers: LCCN 2020047842 (print) | LCCN 2020047843 (ebook) | ISBN 9781647820381 (hardcover) | ISBN 9781647820398 (ebook)
Subjects: LCSH: Best Buy (Firm) | Business ethics. | Industrial management. | Psychology, Industrial. | Leadership. | Success in business.
Classification: LCC HF5387 .J647 2021 (print) | LCC HF5387 (ebook) | DDC 658.4/092—dc23
LC record available at https://
LC ebook record available at https://
ISBN: 978-1-64782-038-1
eISBN: 978-1-64782-039-8