- Copyright
- About the Author
- About the Technical Reviewers
- Acknowledgments
- Introduction
- I. An Introduction to Career Building
- II. Filling Your Toolkit
- 5. Self-Assessment
- The Power of Self-Assessment
- The Dangers of Self-Assessment
- Four Questions of Self-Assessment
- Where the Four Questions Came From
- Question 1: Do I Make My Employer’s Job Much Easier or Much More Difficult?
- Question 2: If I Gave Notice Today, Would My Employer Have an Instant Sense of Relief or Dread?
- Question 3: Do I Perform My Job Better Than My Employer Could Perform My Job If He/She Needed To?
- Question 4: If Asked How I Can Improve in My Job, Do I Cite External Factors—People and Resources—or Do I Take Responsibility?
- Conclusion: Making It Personal
- Actions & Ideas
- 6. Attitude
- 7. Communication Skills
- 8. Technical Skills
- 9. The Cover Letter
- 10. The Résumé
- 5. Self-Assessment
- III. Putting Your Toolkit to Use
- 11. Breaking into IT
- 12. Building an Active Contact List
- 13. The Job Search
- 14. The Interview
- 15. Salary Negotiations and Employment Agreements
- 16. On-the-Job Promotion
- On the Job
- Maintaining and Building Your Network
- Identifying Areas for Success
- Attitude
- Working for a Tyrant and Other Joys
- Determine Whether Your Boss’s Actions Are Personality or Personal
- Understand That People Are “Where They Are”
- Take an Objective Path to Evaluating What They Say
- Handling Criticism
- Conclusion
- Actions & Ideas
- IV. More Options to Build Your Career
- 17. The Boundaries and Benefits of Working at Home
- 18. The Toolkit Approach to Consulting
- 19. The Move to Management
- V. The Value-Added Technologist
- 20. Make Yourself Indispensable
- A Word About Value
- Being Proactive
- Understanding Technology’s Role in the Organization
- Maintain a Business-First Mentality
- Create Standards, Automation, or a Programmer’s Toolkit
- Create a Peer Knowledge Network
- Be Known As the Go-To Resource
- Be Ready and Willing to Take on the Necessary Responsibility
- Have Experts You Call On for Your Organization
- Be Passionate About Something!
- Never Blame, and Always Have a Corrective Plan
- Adopt Concept Over Process
- Conclusion
- Actions & Ideas
- 21. Concept Over Process
- What to Expect
- What Not to Expect
- COP Objectives
- COP Origins
- What Is a Process-Driven Mindset?
- Moving from Process Driven to Concept Driven
- A Concentric View
- A Note About Time
- Developing Proactive Solutions
- A Warning/Suggestion
- COP Is Not About Technology!
- Start with the Goal of Business
- Understand Your Objective as an Employee
- What About Mission Statements?
- From Goal to Analysis
- Understand the Industry
- Understand the Business: The Organization’s Role in Its Industry
- Understand the Workflow
- Understand the Relationships: Interactions/Dependencies
- Workflow Analysis
- Project Definition
- Conclusion
- Actions & Ideas
- 22. The Role of Mentoring
- 23. Financial Control
- 20. Make Yourself Indispensable
Matthew Moran has been a technology professional since 1988. He started his career with Blue Cross of California as a data entry clerk. While there, he created a variety of tracking and automation systems, including the application to track and automate the generation contract documents. His work there led to several consulting engagements in the healthcare and legal industries.
Matthew’s consulting has focused on business solutions—providing technology and business workflow automation for Northrop Grumman, HealthNet, Power-one, Primerica Financial, and others.
Matthew is the author of several articles on scripting automation, professional development, and business productivity.
He lives in Cave Creek, Arizona with his wife and four children.
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