ACT! (database)

Adams, John Quincy

Adventure, shared

Adversity

Albright, Tenley E. See also MIT Collaborative Initiatives

biography

connection

evolution

listening

Albright Challenge

Amazon

Ancona, Deborah:

biography

connection

listening

Andreessen, Marc

Anna (intern)

Antonellis, Joe. See also State Street Corporation

commitment

connection

promotion

Apple

Apple iPod

Application Integration Middleware Division

Asian culture

Assessment

Automobile manufacturing

Awards and recognition

AXENT Technologies

Baseline, establishing

Bias, confirmation

Blind men describing elephant

Blockbuster

Blue Dragon restaurant. See also Tsai, Ming

Blue Ginger restaurant. See also Tsai, Ming

connection

evolution

leadership

promotion

Blueprint strategy

Boats, burning the

Bragging

Branding

Burning the boats

Business and Financial Management program

Business-as-usual, innovation as

Business continuity planning

Business-focused metrics

Career path, as term

Carlos V, King of Spain

CA Technologies

Chan, Eugene Y.:

biography

evolution

leadership, soft skills of

leadership essentials

positioning for change

promoting innovation ideas

Change. See also Evolve (discipline)

adversity and

continual innovation versus

positioning for

resistance to

roadmap for

Chertavian, Gerald. See also Year Up

biography

commitment

evolution

leadership, soft skills of

positioning

Chess

Childhood Obesity project

China:

connection

electricity

oil and gas companies

Qin dynasty

time periods

Chinese language/characters:

Commit (discipline)

Connect (discipline)

Emperor (Son of Heaven)

Evolve (discipline)

Execute (discipline)

generational middle names

ideographs

Lead (discipline)

Listen (discipline)

nouns, singular or plural

pictographs, generally

Promote (discipline)

pronunciation indicated by

tones

Clean slate approach to innovation

Clearing the path

Clobberation, 107

Cloud Computing, Dell Wyse. See also Maner, Tarkan

Cloud computing environment

Coke

Collaboration

Columbus, Christopher

Commit (discipline):

about

action steps

Chinese character for

culture

funding

IBM way

innovation management in safety zone

levels of effectiveness

personal and team commitment

summary

timing

tips

Communications

Communications plan

Competition

Competitors, listening to

Complacency

Complexity

Confidence, speaking up with

Confirmation bias

Congress, connection with

Connect (discipline):

about

action steps

Chinese characters for

cooperation

culture of connection

dimensions

importance

levels of effectiveness

MIT Collaborative Initiatives

strategy, processes, and systems

summary

with team

tips

trust

ways to connect

Consumption control

Continual innovation

Continuity planning, business

Contract terms, negotiating

Cooking for others

Cooperation

Coopertition

Cortes, Hernando

Costco

Culture:

Asian

commitment and

communications and

of connection

defined

promotion and

of safety

“thank you,”

Data, disconfirming

Defensiveness

DEKA Research & Development Corporation. See also Kamen, Dean

Delivery timeline, meeting

Dell Wyse, Cloud Computing. See also Maner, Tarkan

Deming, W. Edwards

Dining, fine

Disciplines, overview of. See also specific disciplines

Disconfirming data

Early failure

EBOs (Emerging Business Opportunities)

Educational technology

Efficiency program:

Business and Financial Management program

Global Strategy, Local Execution strategy

Life Cycle Management process

Eight disciplines, overview of. See also specific disciplines

Elephant problem

Emerging Business Opportunities (EBOs)

Emotional intelligence

Emperor (Son of Heaven)

Environmental sustainability and green programs:

about

consumption control

culture and communications

method and technology

ETF (exchange-traded fund)

Evolve (discipline):

about

action steps

adversity

change, resistance to

Chinese character for

clearing the path

continual innovation, not constant change

evolving from certification to cloud

further beyond, going

levels of effectiveness

success, overcoming

summary

tips

Exchange-traded fund (ETF)

Execute (discipline):

about

action steps

baseline, determining

Chinese character for

delivery timeline, meeting

flawless execution

initiatives, breaking into smaller phases

issues, recognizing

levels of effectiveness

opportunities, recognizing

putting pieces together

quality

rapid experimentation

rapid value delivery

results, achieving

scope, defining

scope, managing

server certification process

summary

tips

training and education

zero-defects standard

Expectations, high

Experimentation, rapid

Facts, listening to

Failure:

early/fast

tolerance for

Fast failure

Fear

Figure skating story

Fine dining

FIRST events

Flawless execution

Ford, Henry

Forgiveness

Fortune magazine

Franklin, Benjamin

Funding as commitment

Further beyond, going

Genome analysis story

Global Data Center Strategy

Global Strategy, Local Execution strategy

Global Virtual Teams

Green IT industry awards

Green programs and environmental sustainability:

about

consumption control

culture and communications

method and technology

“Gut” (intuition)

HackDay

Hannibal

Harvard Graduate School of Design

Healthcare

Hearing

Helsinki Design Lab's Studio Model

Hercules

Hong Kong

Humility

IBM. See also Palmisano, Samuel J. (Sam); Sanford, Linda S.

change

commitment

Emerging Business Opportunities

evolution

Fellows and Distinguished Engineers

HackDay

NASA, contract with

personal positioning

Technology Adoption Program

training and mentoring

trust and personal responsibility as values

values, core

Websphere product

Ideographs

Impact, zero negative

Improvised explosive devices (IEDS)

Industry awards and recognition

Infrastructure Technology Blueprint

Initiatives, breaking into smaller phases

Innovation:

as business-as-usual

clean slate approach to

continual

creating culture of

defined

management versus

technological

Innovation Lab

Inspiration

Instinct

Integrity

Internet access

Internet strategy

Interns, listening to

Intuition

iPod

Issues, recognizing

Jobs, Steve

Joint Improvised Explosive Device Defeat Organization

Judgment

Kamen, Dean. See also DEKA Research & Development Corporation

biography

commitment

connection

evolution

innovation

innovation, creating culture of

Khan, Sal

Khan Academy

Kodak

Lead (discipline):

about

action steps

Chinese characters for

culture of innovation, creating

fun at work

judgment, sound

leadership essentials

levels of effectiveness

passion

respect, trust, and integrity

soft skills of leadership

summary

tips

vision

Learning

Life Cycle Management process

Listen (discipline):

about

action steps

Chinese characters for

confirmation bias

disconfirming data

examples

facts, listening to

fear

hearing versus listening

humility

importance of

to interns

learning

learning about

levels of effectiveness

listening to what is not being said

to market and competitors

open-mindedness

patience

preparation for

respect

sensemaking

to stakeholders

summary

tips

trust

to younger generations

Log jams

Logue, Ron. See also State Street Corporation

commitment

listening

Management

Maner, Tarkan. See also Cloud Computing, Dell Wyse

biography

commitment

connection

evolution

leadership

leading with vision

promotion

Market, listening to

Marketing and communications plan

Masood (command center shift manager)

McAfee

Medical school story

Medicine

Mendoza, Tom. See also NetApp

biography

commitment

connection

evolution

execution

innovation crushing machines

listening

promotion

respect, trust, and integrity

Mentoring

Metric types

Miller, George

MIT Collaborative Initiatives. See also Albright, Tenley E.

Mullen, Michael:

biography

commitment

connection

evolution

innovation, creating culture of

leadership

leadership, soft skills of

Myhrvold, Nathan:

biography

commitment

connection

evolution

innovation, creating culture of

listening

NASA

Negotiating contract terms

NetApp. See also Mendoza, Tom

commitment

evolution

listening

promotion

respect, trust, and integrity

Network accelerator technology

Norton Antivirus

Oil and gas companies

Open-mindedness

Operational management metrics

Opportunities, recognizing

Organizational culture:

commitment and

communications and

connection and

promotion and

of safety

“thank you,”

Palmisano, Samuel J. (Sam). See also IBM

biography

change

connection

leadership

listening

trust and personal responsibility as values

Passion, leading with

Path, clearing

Patience

PC Tools

People Management program

Perfectionism

Personal positioning

Phalen, James S. (Jim). See also State Street Corporation

biography

commitment

evolution

innovation, creating culture of

positioning

promoting innovation ideas

Pictographs

Pitch

Pivoting

Planning:

business continuity

strategic

Plus ultra, as phrase

POD (Processing on Demand)

Position (discipline):

about

action steps

levels of effectiveness

personal positioning

positioning for change

roadmap, developing

roadmap for change

sights

summary

tips

Posttraumatic Stress project

Processes

Processing on Demand (POD)

Promote (discipline):

about

action steps

baseline, establishing

bragging

branding

Chinese character for

cultural aspects

environmental sustainability and green programs

industry awards and recognition

innovation ideas

levels of effectiveness

opportunities to

promotion plan

social media

summary

tips

Promotion plan

Purpose, shared

Qin dynasty

Quality

Questioning skills

Rapid experimentation

Rapid value delivery:

baseline, determining

delivery timeline, meeting

evolution

initiatives, breaking into smaller phases

issues, recognizing

opportunities, recognizing

rapid experimentation

scope, defining

scope, managing

training and education

Recognition and awards

Resistance to change

Respect

Results, achieving

Risks, calculated

Roadmap:

for change

developing

Robotic technology

Safety, culture of

Safety zone

Sanford, Linda S. See also IBM

biography

commitment

evolution

Scope:

defining

managing

Scope creep

Self-fulfilling prophecy

Self-funding

Sensemaking

Server certification process

Server Integration Services

Shared purpose and adventure

Sights, positioning

Silicon Valley culture

Silo-thinking

Social media

Soft skills of leadership

Speaking up with confidence

Stakeholders, listening to

Stamp book story

Standardization

State Street Corporation. See also Antonellis, Joe; Logue, Ron; Phalen, James S. (Jim)

accomplishments

awards and recognition

Blueprint strategy

Business and Financial Management program

business continuity management strategy

commitment

connection

data networks

disciplines in practice

Efficiency program

evolution

execution

Global Data Center Strategy

Global Strategy, Local Execution strategy

Global Virtual Teams

Infrastructure Technology Blueprint

innovation, creating culture of

Innovation Lab

interns

Life Cycle Management process

listening

People Management program

positioning

Processing on Demand

promotion

server certification process

Server Integration Services

social media

Technology Infrastructure Blueprint

Technology Management program

21st Century Technology Infrastructure

vendor pricing issue

Zero Footprint, Maximum Impact solution

Steinberg, Marco

Strategic planning

Strategy

Stroke project

Success:

learning from other's

overcoming

stories of

Surgery

Sustainability and green programs:

about

consumption control

culture and communications

method and technology

Swainson, John:

biography

connection

execution

leading with vision

listening

promotion

technological innovation

Symantec:

connection

leadership

positioning

promotion

Systems

Technological innovation

Technology, educational

Technology Adoption Program

Technology Infrastructure Blueprint

Technology Management program:

Global Data Center Strategy

Infrastructure Technology Blueprint

Innovation Lab

“Thank you culture,”

Thompson, John. See also Virtual Instruments

biography

connection

execution

judgment, sound

leadership

positioning

promotion

Timeliness. See Rapid value delivery

Time magazine

Timing:

commitment and

importance of

Training

Trust:

connection and

leadership and

listening and

Tsai, Ming. See also Blue Dragon restaurant; Blue Ginger restaurant

biography

connection

evolution

execution

leadership, soft skills of

leading with passion

leading with vision

promotion

21st Century Technology Infrastructure

URLabs

U.S. Genomics

U.S. Navy

Value proposition

Values, core

Vendors:

negotiating contract terms with

as strategic partners

Veritas

Virtual Instruments. See also Thompson, John

Virtualization technology

Vision, leading with

Visual Café

Websphere product

Wintrub, Marcy

Wired

World Wildlife Foundation

X-teams

Year Up. See also Chertavian, Gerald

commitment

evolution

leadership

positioning

Younger generations:

connecting to

listening to

Zero-defects standard

Zero Footprint, Maximum Impact solution

“Zero negative impact,”

Zune