RESOURCES

Managing can be overwhelming at times and throughout this book we touched on many of the varied aspects and responsibilities of management. As comprehensive as this book is, it is impossible to discuss any one topic in depth. The following is a list of additional books that explore many of the topics we included in much greater detail.

Alda, Alan. If I Understood You, Would I Have This Look on My Face? (New York: Random House, 2017).

Booher, Dianna. Communicate With Confidence (New York: McGraw Hill, 2012).

Covey, Stephen. 7 Habits of Highly Effective People: Powerful Lessons in Personal Change (New York: Simon & Schuster, 2013).

Eckerson, Wayne. Performance Dashboards: Measuring, Monitoring, and Managing Your Business (Hoboken, N.J.: John Wiley & Sons, Inc., 2010).

Fisher, Roger, William Ury, and Bruce Patton. Getting to Yes: Negotiating Agreement Without Giving In (New York: Penguin Books, 2011).

Goleman, Daniel. Working With Emotional Intelligence (New York: Bantam Books 2004).

Gostick, Adrian, and Chester Elton. The Carrot Principle: How the Best Managers Use Recognition to Engage Their People, Retain Talent, and Accelerate Performance (New York: Free Press, 2009).

Grazer, Brian, and Charles Fishman. A Curious Mind: The Secret to a Bigger Life (New York: Simon & Schuster, 2015).

Langford, Beverly. The Etiquette Edge: Modern Manners for Business Success (New York: AMACOM, 2016).

Leland, Karen, and Keith Bailey. Time Management in an Instant: 60 Ways to Make the Most of Your Day (Pompton Plains, N.J.: Career Press, 2008).

Mitchell, Barbara, and Cornelia Gamlem. The Big Book of HR (Wayne, N.J.: Career Press, 2017).

———. The Conflict Resolution Phrase Book (Wayne, N.J.: Career Press, 2017).

———. The Essential Workplace Conflict Handbook (Pompton Plains, N.J.: Career Press, 2015).

Nelson, Bob. 1001 Ways to Engage Employees (Wayne, N.J.: Career Press, 2018).

Pink, Daniel H. Drive: The Surprising Truth About What Motivates Us (New York: Riverhead Books, a Penguin Group imprint, 2009).